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All reviewsgrand palladiumribsmayan suitebeach bara la carte restaurantsel doradofishthe salt water poolmain poolthe white sandscolonial lobbyoutdoor showerspa poolpunta emiliajunior suitewhite partymake reservations
My wife, Daughter and son-in-law have visited this resort six and eight times respectively as we really enjoy it there. One thing you guarantee in life is change and that is what we found this visit.
We normally request and receive a complimentary upgrade as...More
2 Thank Steve A
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded today
Thank you for being such a loyal guest in our Palladium property and for bringing your family to spend another holiday in this paradise.
As you well said loyalty is a two-way relationship and with a great desire to always surprise you, our...More
We visited this resort as 2nd week after the Azul Sensatori. The sprawling grounds of the 3 resorts that it includes are really beautiful. It was really nice to access so many different restaurants. It's large, but there are so many great little trains and...More
7 Thank Joanne C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 5 March 2018
Thank you for visiting our Grand Palladium Kantenah Resort & Spa, during your holidays in the Riviera Maya.
It is very comforting to know that you were pleased with our many restaurants, the practicality to move around our beautiful facilities with our internal...More
Recently visited the grand palladium for the first time. The resort was amazing. Everything was clean, the customer service was excellent and the food/drinks were all delicious. The bartenders that work at the infinity pool located at TRS are all funny, super nice and make...More
Thank Christine G
Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded 3 days ago
Thank you for sharing with us your overall experience at Grand Palladium Kantenah Resort & Spa.
It makes us really proud that you enjoyed many aspects of your stay at the resort, like the great cusotmer service, our good food and brinsks, also...More
I’ve been to the resort last year and the year before at punta Cana. I like to say Pumta Cana the customer service was top notch. Last year here in kanetah I had an issue and the manager was very rude.( they claimed I didn’t...More
4 Thank Belkys A
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded yesterday
First, we want to tell you how grateful we are for being your preferred Hotel chain during your recent trips to the Caribbean.
We understand how important every trip is for our guests and we always strive to fulfill your expectations by providing...More
Resort was sheer perfection. Everything from the suite, to the staff and of course the dining was fantastic. The Mayan suite is pure heaven, right near the beach and just beautiful. The Eldorado steakhouse and Ribs and More are fantastic restaurants with great service. Try...More
Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded 1 week ago
Thank you for staying with us, and trusting us to make your stay nothing less than Grand.
Nothing makes us happier than knowing we could provide you with such an unforgettable experience.
All this great team feels grateful and motivated to read your...More
The shade part should be no trouble, but this resort is quite large. The last time we were there I did have my parents with me (late 60’s) and there was no issues. Also consider the fact they do have carts that run all day... More
The shade part should be no trouble, but this resort is quite large. The last time we were there I did have my parents with me (late 60’s) and there was no issues. Also consider the fact they do have carts that run all day long through the entire complex and there are plenty of pickup locations. You should be fine bringing your grandparents, worst case scenario you have to wait 5 mins for a trolly. We booked junior suites, had no issues with the rooms whatsoever.