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Grand Palladium Kantenah Resort & Spa

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Traveller (7856)
Pool & Beach (2106)
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Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“grand palladium”(567 reviews)
“ribs”(309 reviews)
“mayan suite”(212 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,157)
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3,230 results
Traveller rating
1,788
938
307
120
77
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1,788
938
307
120
77
Show reviews that mention
All reviewsgrand palladiumribsmayan suitebeach bara la carte restaurantsel doradofishthe salt water poolmain poolthe white sandscolonial lobbyoutdoor showerspa poolpunta emiliajunior suitewhite partymake reservations
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1 - 5 of 3,230 reviews
Reviewed 3 days ago

My wife, Daughter and son-in-law have visited this resort six and eight times respectively as we really enjoy it there. One thing you guarantee in life is change and that is what we found this visit. We normally request and receive a complimentary upgrade as...More

2  Thank Steve A
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded today

Dear Steve, Thank you for being such a loyal guest in our Palladium property and for bringing your family to spend another holiday in this paradise. As you well said loyalty is a two-way relationship and with a great desire to always surprise you, our...More

Hotel's Favourite
Reviewed 5 March 2018

We visited this resort as 2nd week after the Azul Sensatori. The sprawling grounds of the 3 resorts that it includes are really beautiful. It was really nice to access so many different restaurants. It's large, but there are so many great little trains and...More

7  Thank Joanne C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 5 March 2018

Dear JLCFamily, Thank you for visiting our Grand Palladium Kantenah Resort & Spa, during your holidays in the Riviera Maya. It is very comforting to know that you were pleased with our many restaurants, the practicality to move around our beautiful facilities with our internal...More

Reviewed 4 days ago via mobile

Recently visited the grand palladium for the first time. The resort was amazing. Everything was clean, the customer service was excellent and the food/drinks were all delicious. The bartenders that work at the infinity pool located at TRS are all funny, super nice and make...More

Thank Christine G
Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded 3 days ago

Dear Christine, Thank you for sharing with us your overall experience at Grand Palladium Kantenah Resort & Spa. It makes us really proud that you enjoyed many aspects of your stay at the resort, like the great cusotmer service, our good food and brinsks, also...More

Reviewed 1 week ago via mobile

I’ve been to the resort last year and the year before at punta Cana. I like to say Pumta Cana the customer service was top notch. Last year here in kanetah I had an issue and the manager was very rude.( they claimed I didn’t...More

4  Thank Belkys A
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded yesterday

Dear Belkys, First, we want to tell you how grateful we are for being your preferred Hotel chain during your recent trips to the Caribbean. We understand how important every trip is for our guests and we always strive to fulfill your expectations by providing...More

Reviewed 1 week ago

Resort was sheer perfection. Everything from the suite, to the staff and of course the dining was fantastic. The Mayan suite is pure heaven, right near the beach and just beautiful. The Eldorado steakhouse and Ribs and More are fantastic restaurants with great service. Try...More

Thank 0114anne
Response from Alejandro M, Gerente at Grand Palladium Kantenah Resort & SpaResponded 1 week ago

Dear guest, Thank you for staying with us, and trusting us to make your stay nothing less than Grand. Nothing makes us happier than knowing we could provide you with such an unforgettable experience. All this great team feels grateful and motivated to read your...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
USD 201 - USD 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 201 - USD 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7856)
Pool & Beach (2106)
Room & Suite (910)
Dining (681)
Amenities (306)
Family and Play Areas (159)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
Heather K
17 May 2018|
Answer
Response from annoncapecod |
Lots of kids food from chicken nuggets to burgers, pasta. Lots of fruit, ice cream.There is a kids menu you can ask for.
-1
Votes
Suzanne_and_family
8 May 2018|
AnswerShow all 9 answers
Response from SBurke3 | Reviewed this property |
The shade part should be no trouble, but this resort is quite large. The last time we were there I did have my parents with me (late 60’s) and there was no issues. Also consider the fact they do have carts that run all day... More
1
Vote
Latoyia M
25 April 2018|
AnswerShow all 6 answers
Response from srlbjl63 |
The adults only pool is open until midnight and the bar is open until then as well...
1
Vote
Room Tips
"Mayan suites at Kantenah."
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"The Mayan Suite room category is right on the beach"
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"All rooms are jungle view and small buildings so any unit should be fine VERY LITTLE NOISE"
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"We had requested a higher floor, but got a ground floor and is was pretty quiet."
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