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Grand Palladium Colonial Resort & Spa

5,567 reviews
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Traveller (7082)
Pool & Beach (1835)
Room & Suite (1080)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(404 reviews)
“the white sands”(357 reviews)
“adult pool”(286 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:15%OFF!
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Reviews (5,567)Write a Review
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2,189
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All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmayan suitemain pooltravel clubjunior suitepunta emiliawhite partysegway tourshort cutsriviera lobby
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2,091 - 2,095 of 3,786 reviews
Reviewed 21 July 2013

We stayed at the Grand Palladium for our Honeymoon during the first 2 weeks in July. I constantly read reviews in the build up to booking and once I had booked to make sure it would be worth it. I can safely say we were...More

2  Thank D1985
Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & SpaResponded 26 July 2013

Dear D1985, First and foremost, thank you very much for your excellent comments and for such a detailed explanation about your last holidays with us, and for the tips you gave to other travelers. It is a real pleasure to realize that our effort is...More

Reviewed 20 July 2013

Got to say after reading the reviews that have been put up on here I was a little worried before we went but there was no need. We have just got back from a 2 week honeymoon at the resort and loved it we will...More

2  Thank Gemma C
Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & SpaResponded 23 July 2013

Dear Gemma C, We greatly appreciate your feedback and clear explanation of your holidays here - knowing what our guests expect and the perceived value they receive is something we always try to focus on, so we can do our best to make sure that...More

Reviewed 20 July 2013

Just returned from the Grand Palladium Colonial Resort in the Riviera Maya. I had read lots of the reviews before booking and was sure that this was just the resort to spend a relaxing and enjoyable holiday. In reality the resort exceeded my expectations. The...More

8  Thank joshuahenry
Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & SpaResponded 22 July 2013

Dear joshuahenry, I would like to thank you for your comments about your stay in our hotel and especially about our staff. For us is very important to know the opinion of our visitors, as our goal is to make our guests feel in their...More

Reviewed 19 July 2013

My family and I stayed at the Grand Palladium Colonial Resort after several recommendations from people that we know. They mentioned that the resort was big, but never in my wildest dreams did I realize that it's actually HUGE. The first day in and I...More

2  Thank BeachDreams713
Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & SpaResponded 19 July 2013

Dear BeachDreams713, First and foremost, I would like to thank you for your nice comments about your stay in Grand Palladium. All the comments help us to improve our services day by day and we take them very seriously in order to make to our...More

Reviewed 18 July 2013

We endured a tremendously disappointing experience at the Grand Palladium Colonial in the Riviera Maya. Our family attended a wedding that was planned over six months in advance. Everyone in our family and wedding party were placed in different disjointed buildings. The front office staff...More

2  Thank Michael G
Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & SpaResponded 19 July 2013

Dear Michael G, We feel extremely regretful that you didn’t enjoy your stay despite the effort we make to create an enchanting experience to all visitors and I hope you will reconsider to give us another opportunity to demonstrate you the authentic Palladium hospitality. To...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 223 - USD 446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
#7 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 223 - USD 446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
#7 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7082)
Pool & Beach (1835)
Room & Suite (1080)
Dining (738)
Amenities (342)
Family and Play Areas (148)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
summerluvin
12 February 2018|
AnswerShow all 3 answers
Response from Splashhh | Reviewed this property |
I feel like you can get both in one day, depending on the weather, currents and part of the beach. The part towards White Sands was always more covered in algae than the other parts when we were there, but they do clean it.
0
Votes
danita f
11 February 2018|
AnswerShow all 4 answers
Response from MPChrisD | Reviewed this property |
The rocks were either side of the main beach section so not a problem. We used shoes though not for the rocks just because of the fish that can be in the sand which have spines. Not sure if there were many of them but most... More
2
Votes
odessit94
6 February 2018|
AnswerShow all 3 answers
Response from BlueSkiesnSand | Reviewed this property |
The salt water pool, Las Rocas is now available to guests of TRS Yucatan, VIP (8 visits or more and/ or manager decision), and select travel club members of a high enough level.
1
Vote
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123456297
Room Tips
"Colonial - block 5 central for the whole complex"
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"Pay for an Upgrade to a room in White sands which is nicer than the colonial rooms"
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"Colonial is central"
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"We were in building 1 which was very quiet yet close to the main lobby"
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