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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    011 52 984 873 4825
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     30 people are viewing this hotel
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    USD 253*
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    Traveller (6835)
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    Overview
    • Excellent62%
    • Very good25%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ribs” (391 reviews)
    “the white sands” (343 reviews)
    “adult pool” (281 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    Rooms
    29 Oct.30 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,359)
    There are newer reviews for Grand Palladium Colonial Resort & Spa
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    1,801 - 1,805 of 3,679 reviews

    Reviewed 14 January 2014

    My wife and I spent a long four day weekend at the Grand Palladium. We have both been to Mexico before (Cabo), but never on the east side. The flight from Ft.Lauderdale was a breeze. It actually took longer from the airport to the resort,...More

    2  Thank stratthewaterrat
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 14 January 2014

    Dear stratthewaterrat, Thank you for taking time to share with us your comments. We appreciate know the opinion of our guests. I am sorry to know that you have left the hotel with these ideas but always we try to help to everyone. The hotel...More

    Reviewed 13 January 2014

    My family & I stayed at the Colonial from January 1-8th. As I am reading the reviews that come before mine, I'm left wondering why their terrible experience with the hotel is so different than mine. First of all, I will get the 2 disappointing...More

    2  Thank SueTN
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 14 January 2014

    Dear SueTN, Thank you for taking time to share with us your comments. We appreciate know the opinion of our guests. Please, don't hesitate to contact with us if we can help you in the future. With best regards, Banesa Burque Resident Manager

    Reviewed 13 January 2014

    We have just returned from this hotel (Jan 9th 2014) The hotel is large and has everything which was lovely, we stayed in block 2 which is central for everything although the rooms are tired and dated and the lighting is so bad it is...More

    6  Thank kevandjen115
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 14 January 2014

    Dear kevandjen115, Thank you for taking time to share with us your opinion. I would like to comment that our rooms have 110 volts. I will take note about your observations and I will analize this with the rest of the team. Please, don't hesitate...More

    Reviewed 11 January 2014

    Just came back from this hotel ..where to start ...pros ..all I can say it the bar and cleaning staff work hard .....cons everything food.cold same thing everyday just in a different sauce but again cold cold cold..rooms dark not enough light none off plugs...More

    6  Thank mitchsooty
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 14 January 2014

    Dear mitchsooty, I would like to offer you my apologies for the incidents that you have had during your vacation. I am sorry to know that you have left the hotel with these bad impressions. Please, if I can help you in the future with...More

    Reviewed 10 January 2014

    We have visited this hotel many times and were greeted on our arrival like family...it was like coming home.... it never ceases to amaze me how everytime we go it just gets BETTER and BETTER.....improvements are made and things changed to make your stay the...More

    15  Thank CHRISSY007
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 14 January 2014

    Dear Chrissy & Paul x, On behalf of Grand Palladium team, I would like to give you thank you for your good comments and for your confidence in us. I will share your opinion with the resto of the team. Have a nice day!! Banesa...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 234 - USD 559 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Akumal
    • #6 On the Beach Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Palladium Hotel Group, Booking.com, BookIt.com, Agoda, Hotels.com, Expedia, Orbitz, HotelsforEveryone, HotelQuickly, Hotwire, Cancelon, Travelocity, TripOnline SA and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (6835)
    Pool & Beach (1784)
    Room & Suite (953)
    Dining (724)
    Hotel & Grounds (3907)
    Family and Play Areas (143)
    Bathroom (104)
    Business Centre & Event Rooms (18)
    Nearby
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    .31 km away
     
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    7.12 km away
     
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    .48 km away
     
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    1.64 km away
     
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    Ask a question
    Questions & Answers
    DebbieCar
    18 October 2017|
    Answer
    Response from annoncapecod |
    Hi Debbie, There is a great bar called Hemingways off the Kantenah lobby. It opens at 6 pm and has a special coffee menu as well as special events like chocolate night on Thursdays. You can also get espresso at the lobby... More
    0
    Votes
    jjwritz
    9 October 2017|
    AnswerShow all 3 answers
    Response from johnrutherford2017 | Reviewed this property |
    I have 'complained' about food been cold. I based this on a direct comparison to staying in another hotel (The Grand Serenis) last year with a similar buffet set-up. No problem in that establishment. My wife & I got our... More
    -2
    Votes
    Tina0612
    7 October 2017|
    AnswerShow all 4 answers
    Response from stella134 | Reviewed this property |
    My husband & I were at this resort Sept 13 - 20th. I usually get devoured by bugs/mosquitos. Unbelievably, I didn't get one bite! Didn't use repellent. The resort did do the fogger practically every evening. I usually use... More
    1
    Vote
    Room Tips
    "Stayed in Villa 6 Colonnial near to quieter White Sands pool area during the day and an easy walk to..."
    Read review
    "Take lots of mosquito repellent"
    Read review
    "Colonial is a great location as it is in the middle of the resort. The Colonial Lobby is where the action is..."
    Read review
    "When reserving let them know what you are looking for and they will try to accommodate you."
    Read review
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