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Grand Palladium Colonial Resort & Spa

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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(410 reviews)
“the white sands”(363 reviews)
“adult pool”(274 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,666)
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1,771 - 1,775 of 3,832 reviews
Reviewed 26 June 2014

We were at the beautiful Grand Palladium Colonial June16 thru the 23rd. We were celebrating our 30th wedding anniversary! When we arrived we found we were very kindly upgraded to a Jr. Suite! We were traveling with my daughters and their family's and they to...More

3  Thank Marytl56
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 26 June 2014

Greetings Marytl56, Thank you for taking the time to share highlights of your family vacation experience with us. We are delighted you had a wonderful time and enjoyed our friendly service staff, restaurants, accommodations and beautiful grounds. We look forward to hosting you for a...More

Reviewed 24 June 2014 via mobile

This is our second time to this resort (the first was 2 years ago). Overall we had a brilliant time. Some things were good, others excellent. On a whole we noticed improvements since our last visit. I will try to break this review down into...More

9  Thank emma68
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 25 June 2014

Greetings emma68, Thank you for taking the time to share a review of your vacation with us. We are delighted you had another wonderful stay with us in the Riviera Maya. Our management team has noted your comments so that we can make the necessary...More

Reviewed 23 June 2014

I will start of by saying that this is the first negative review that I have ever left and I have traveled to the Caribbean 8 times in the past 6 years. Also, this will be quite lengthy so grab a cup of coffee. We...More

4  Thank SanjaJanjus J
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 25 June 2014

Greetings SanjaJanjus J, Thank you for taking the time to share a review of your wedding and vacation experience with us. Congratulations on your recent nuptials. We sincerely regret that your second stay was less than satisfactory at the resort. We regret that you and...More

Reviewed 20 June 2014 via mobile

I won't visit this hotel again. The service is awful!!! They don't help you with anything and they are always in a bad mood including the managers. The alcohol is poison, we had to go and buy our own because it was really bad. Won't...More

10  Thank Ricardo E
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 24 June 2014

Greetings Ricardo E, Thank you for taking the time to share your review with us. We regret that your stay was disappointing and that you have left with such a bad impression of the resort. We sincerely would have loved the opportunity during your stay...More

Reviewed 20 June 2014 via mobile

Where do I start, the whole experience was amazing, down to the clean hotel , friendly staff, fantastic entertainment, kids Club was amazing and did a fantastic job with my daughter and got her involved in shows. An acts. Not one miserable person about. Every...More

4  Thank Jennifer H
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 21 June 2014

Greetings Jennifer H, Thank you for sharing your review with us. We are happy you had a fantastic vacation and enjoyed our facilities immensely. We look forward to hosting you once more, as such kindly inform us prior to your next arrival. Please do not...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 212 - USD 484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 212 - USD 484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7230)
Pool & Beach (1855)
Room & Suite (1093)
Dining (761)
Amenities (342)
Family and Play Areas (151)
Business Centre & Event Rooms (19)
Questions & Answers
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BenSpindley01
19 April 2018|
AnswerShow all 3 answers
Response from Sanjnnim | Reviewed this property |
I believe there is a local beer and Heineken..in that heat both are equally good!!
0
Votes
BenSpindley01
18 April 2018|
AnswerShow all 4 answers
Response from Jools2506 | Reviewed this property |
It is included, menu in the room. Tipping is up to you.
2
Votes
Andrew C
17 April 2018|
Answer
Response from Sabriconga | Reviewed this property |
the gym is included in the price. the spa and wet room are not.
0
Votes
Room Tips
"Better view from 3rd floor suites"
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"Google the map of the resort, then you can see where the buildings are located."
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"Request a Villa close to the pool or beach- to save walking time"
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"Building 21 closest to the pool areas. Building 8 in the middle of it all."
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