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    Grand Palladium Colonial Resort & Spa

    5,079 Reviews
    #8 of 23 Hotels in Akumal
    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 300*
          USD 238*
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          Great Deal
          USD 257*
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          USD 300*
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          TravelocityUSD 300*
          Orbitz.comUSD 300*
          Hotels.comUSD 300*
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          Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
          All photos (7,568)
          Full view
          Certificate of Excellence
          Traveller (6428)
          Pool & Beach (1693)
          Room & Suite (924)
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          Overview
          4.5
          5,079 reviews
          • Excellent58%
          • Very good25%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “grand palladium” (665 reviews)
          “ribs” (371 reviews)
          “the white sands” (324 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Grand Palladium Colonial Resort & Spa
          Special Offer: EXTRA SAVING:10%OFF!
          Similar hotels
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          Grand Velas Riviera Maya
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (5,079)
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          1,771 - 1,775 of 5,079 reviews

          Reviewed 3 August 2013
          So Impressed!

          We stayed here as a family with friends from 16th July to 31st July 2013. Our holiday was wonderful! From the moment we arrived to the moment we left, we were in awe of the accommodation, setting, staff, food and helpfulness of everyone we encountered...More

          2  Thank Stocks153
          Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & Spa

          Dear Stocks153, Thank you for your comments about your stay with us and especially about our staff. For us is very important to know the opinion of our visitors, as our goal is not only to make our guests return but to make them bring...More

          Reviewed 2 August 2013
          Colonial Palladium was greatttttttttt

          We brought 70 Elks from Pennsylvania and stayed a week in April. Not one complaint. Everyone loves it and voted to return this year (2014 ) The Spa is spectacular, the beach is clean and huge, the food is excellent, and the special pool at...More

          3  Thank Poopsiecid
          Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & Spa

          Dear Poopsiecid, First of all, I would like to thank you for the good comments about your stay in our hotel. I am glad that you and your group enjoyed your vacation with us as our aim is to do our best to make sure...More

          Reviewed 1 August 2013
          Best vacation ever!

          This all-inclusive resort was wonderful. Everyone on staff was very friendly and professional. The resort was beautiful. I would advise to be prepared to go to the pool and let the staff watch your luggage if you arrive well before the check-in time at 3....More

          Thank Diane S
          Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & Spa

          Dear Diane S, We would like to thank you for your nice comments about your stay in our resort, for us is very important to know all the opinions from our visitors in order to improve our offer and provide a better service day by...More

          Reviewed 1 August 2013
          Such a shame the hotel reception staff are rude and uncaring!

          We returned today from a 2 week stay in this resort and for the first time ever I feel compelled to write a report! The location, facilities and food are excellent so all the key ingredients for a relaxing summer break. This is what we...More

          2  Thank MrsP67
          Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & Spa

          Dear MrsP67, First and foremost, thanks a lot for your comments about your stay in our hotel. We feel happy to know that you enjoyed the facilities, the food and the service we provided, as our aim is to make satisfied guests. All comments, bad...More

          Reviewed 30 July 2013
          Wonderful holiday!!

          Just got back from 10 days at this resort, totally amazing! This place was recommended by a friend who had been a few times and so plsed that we went! Gents, make sure you take long trousers for the specialty restaurants, the buffet restaurant is...More

          2  Thank kirstytant
          Response from ColonialKantenah, Manager at Grand Palladium Colonial Resort & Spa

          Dear kirstytant, First and foremost, thank you for your comments about your last vacation in our hotel, and particularly about our staff, we will pass on your comments to them. To be sincere we like to receive compliments but, in the other hand, we strongly...More

          Similar hotels
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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free Internet
          • Spa
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • USD 212 - USD 990 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Green Hotel in Akumal
          • #5 Top resorts Hotel in Akumal
          • #6 Romantic Hotel in Akumal
          • #7 On the Beach Hotel in Akumal
          • #8 Luxury Hotel in Akumal
          • #9 Family Hotel in Akumal
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 414
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Travelocity, Orbitz, Hotels.com, Booking.com, Hotwire, Cancelon, HotelQuickly, getaroom.com, TripOnline SA and Hotel.de so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Akumal
          • Also Known As
          • Grand Palladium Colonial Hotel ,
          • Hotel Grand Palladium Colonial ,
          • Grand Palladium Mexico ,
          • Palladium Colonial Resort ,
          • Grand Palladium Spa ,
          • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
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          All photos (7,568)
          Full view
          Traveller (6428)
          Pool & Beach (1693)
          Room & Suite (924)
          Dining (696)
          Hotel & Grounds (3657)
          Family and Play Areas (139)
          Bathroom (99)
          Business Centre & Event Rooms (18)
          Nearby
          Nearby HotelsSee all 23 hotels in Akumal
          Grand Palladium Kantenah Resort and Spa
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          .48 km away
           
          Grand Palladium White Sand Resort & Spa
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          The Royal Suites Yucatan by Palladium
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          Grand Palladium Riviera Resort & Spa
          3,041 reviews
          .53 km away
           
          Nearby Restaurants
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          Turtle Bay Bakery & Cafe
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Partlow123
          booked with thomson grand palladium kantenah and colonial resort when will i find out which hotel i am as on my booking it dont say just says both
          22 May 2017|
          Answer
          Response from pablometz | Reviewed this property |
          They are so close to each other that it won't matter really. You can enjoy both lobbies anytime and the pool and beach access is practically the same for both. Just enjoy !! It is a great place for Holidays
          0
          Votes
          Natalie R
          Hi we are booked to stay at the grand palladium colonial and Kantenah resort and spa does this mean we could be in either hotel ? Also we are celebrating our 25th wedding anniversary and my daughters 21st birthday who do I email ahead with regards to this .. can't wait !!
          21 May 2017|
          Answer Show all 2 answers
          Response from Natalie R |
          That would be really useful thank you
          0
          Votes
          Beth T
          Does anyone know what the Cocktail selection is like?
          19 May 2017|
          Answer Show all 4 answers
          Response from Beth T |
          Thank you 😊
          0
          Votes
          Room Tips
          "Go the find out for yourself"
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          "Villa 7, perfectly placed in the middle"
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          "ask for top floors if you can walk stairs"
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          "The suites are spread out but they do have transports to and from your room. Figuring out which train is..."
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