We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/08/2017 28/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    USD 382*
    USD 237*
    USD 382*
    USD 237*
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
    Grand Palladium Kantenah Resort and Spa
    5,593 reviews
    #6 of 23 hotels in Akumal
     
    Dreams Puerto Aventuras Resort & Spa
    4,647 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,363 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Dreams Tulum Resort & Spa
    4,279 reviews
    #19 of 96 hotels in Tulum
     
    Overview
    • Excellent61%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand palladium” (693 reviews)
    “ribs” (380 reviews)
    “the white sands” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Grand Palladium Kantenah Resort and Spa
    5,593 reviews
    #6 of 23 hotels in Akumal
     
    Dreams Puerto Aventuras Resort & Spa
    4,647 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,363 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Dreams Tulum Resort & Spa
    4,279 reviews
    #19 of 96 hotels in Tulum
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 237.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "0ae098c81bd64941abc8b130e9b71bd4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285109,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109236887],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2017},"checkout":{"day":28,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":237,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0ae098c81bd64941abc8b130e9b71bd4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":382,"lowestMetaPrice":237,"additionalPartner":false,"highestMetaPriceDisplay":382,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":382,"lowestMetaPrice":237,"highestMetaPriceDisplay":382,"hotelName":"Grand Palladium Colonial Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBhZTA5OGM4MWJkNjQ5NDFhYmM4YjEzMGU5YjcxYmQ0IiwiQUlLIjoiYTA4OWVmN2UzMTg1NDgyMmE1NmIzZjlkNmY4Y2ZjOWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "27/08/2017", "checkOut": "28/08/2017", "lowestPrice": "USD 237", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79488637":"CheapTicketsEWS","65727017":"Hotwire","79025782":"OrbitzEWS","109236887":"HotelsCom2IB","54244558":"TravelocityEWS","32703829":"Expedia","106907191":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,236)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Grand Palladium Colonial Resort & Spa
    See the most recent reviews

    1,751 - 1,755 of 3,601 reviews

    Reviewed 17 December 2013

    This was our first visit to Mexico, and definitely not our last. After a lot of research we picked the Grand Palladium over all others and we were so glad we did. The Dreamliner was fantastic, plenty of leg room. We arrived at Cancun airport,...More

    4  Thank redkev10
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 17 December 2013

    Dear redkev10, I am glad to know that you have had a nice vacation with us. Please, if we can help you with anything in the future, don't hesitate to contact with us. Merry Christmas & Happy New Year!! Best regards, Banesa Burque Resident Manager

    Reviewed 16 December 2013

    We returned last week from the GP Colonial. The previous review contains a lot of the basics so I've pulled out some specifics you might find useful. The best things about the GP.Col. when compared with other all inclusives.. i. The Hotel takes around 3500...More

    21  Thank PeaceFoodandaSnorkel
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 17 December 2013

    Dear PeaceFoodandaSnorkel, Thank you for taking time and share with us your comments and your recommendations. Merry Christmas & Happy New Year!! With best regards, Banesa Burque Resident Manager

    Reviewed 9 December 2013

    Having returned on Friday, we wanted to share what we found with this hotel. Stayed as a couple aged 23 and 20. Flight 10.5 hours with my girlfriend who is a very nervous flyer. The flight is not that bad at all. Having travelled a...More

    21  Thank Nicko804
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 10 December 2013

    Deiar Nicko804, I would like to give you thank you for taking time to share with us your complete review. Please, if we can help you in the future, don't hesitate to contact with us. Best regards, Banesa Burque Resident Manager

    Reviewed 9 December 2013

    First trip to Mexico and first all inclusive (since Spain in the 70's as a kid!). Not normally one for package hols (Greek island hopping is my style), but needed good value sun in November with good snorkelling. A little trepidation as my partner and...More

    7  Thank Dean B
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 10 December 2013

    Thank you Dean B for taking time to share with us your opinion about your vacation at Grand Palladium. This information is help for improve our work every day. Best regards, Banesa Burque Resident Manager

    Reviewed 8 December 2013

    having returned on friday i have now recovered enough to give my thoughts on our recent 14 night stay in Grand Palladium Colonial. our first trip, although marred by an incident where money went missing from our room, was outstanding and as such we chose...More

    4  Thank Sarah W
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 10 December 2013

    Dear Sarah W, I would like to offer you our apologies for the incidents that you have had during your stay. I will take note about your comments. Please, if you decide to visita us in the future, don't hesitate to contact with me. Sincerely,...More

    Grand Palladium Kantenah Resort and Spa
    5,593 reviews
    #6 of 23 hotels in Akumal
     
    Dreams Puerto Aventuras Resort & Spa
    4,647 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,363 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Dreams Tulum Resort & Spa
    4,279 reviews
    #19 of 96 hotels in Tulum
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 219 - USD 522 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Akumal
    • #5 Top resorts Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 On the Beach Hotel in Akumal
    • #8 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, BookIt.com, Expedia, Hotels.com, Travelocity, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
    Dining (718)
    Hotel & Grounds (3818)
    Family and Play Areas (139)
    Bathroom (101)
    Business Centre & Event Rooms (18)
    Nearby
    Grand Palladium Riviera Resort & Spa
    3,154 reviews
    .53 km away
     
    TRS Yucatan by Palladium
    2,204 reviews
    .45 km away
     
    Grand Palladium White Sand Resort & Spa
    2,808 reviews
    .31 km away
     
    Grand Palladium Kantenah Resort and Spa
    5,593 reviews
    .48 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    188 reviews
    5.06 km away
    Taverna Akumal
    336 reviews
    5.60 km away
    Royal Grill
    87 reviews
    4.91 km away
    Turtle Bay Bakery & Cafe
    1,602 reviews
    5.59 km away
    Nearby Attractions
    Bahia Divers
    244 reviews
    5.04 km away
    Akumal Beach
    11,015 reviews
    5.71 km away
    Cenote Santa Cruz
    551 reviews
    5.75 km away
    Xpu-ha Beach
    711 reviews
    4.52 km away
    Ask a question
    Questions & Answers
    connietivnan
    14 August 2017|
    AnswerShow all 6 answers
    Response from YvonneAlanH | Reviewed this property |
    Hi we had a couple of queries to ask about and we contacted Paula Montoto (Palladium Customer Services Manager) who did reply to us after a few days, I have an email address but am unable to send you email address as am... More
    1
    Vote
    Tina0612
    14 August 2017|
    AnswerShow all 3 answers
    Response from YvonneAlanH | Reviewed this property |
    Hi for local shops its best to use Mexican pesos but if you are booking trips use US dollars, if you are booking through an agent as exchange rate seemed better.
    0
    Votes
    hockeyboy65
    12 August 2017|
    AnswerShow all 5 answers
    Response from YvonneAlanH | Reviewed this property |
    All the bars now offer branded drinks and for entertainment, there is a notice board near the theatre in the Palladium which states what shows are on each day. There is one for children each day which is about 7.30pm for... More
    0
    Votes
    Room Tips
    "we had no issues with noise, try to pick villa near lobby...we were in #2."
    Read review
    "Ask for a top floor room in one of the villas in the 'colonial' part of the hotel complex, to..."
    Read review
    "Make sure you figure out the best routes around the hotel. It's a huge complex and getting from one place..."
    Read review
    "Colonial is very central to resort and makes getting about a bit easier"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing