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Grand Palladium Colonial Resort & Spa

5,510 reviews
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Traveller (7030)
Pool & Beach (1824)
Room & Suite (968)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(400 reviews)
“the white sands”(353 reviews)
“adult pool”(285 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,510)Write a Review
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All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmain poolmayan suitetravel clubjunior suitepunta emiliawhite partysegway tourshort cutsriviera lobby
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1,741 - 1,745 of 3,758 reviews
Reviewed 6 May 2014

We just returned from our sixth visit to this resort. We had another wonderful vacation. The food and the service were excellent (as usual). My husband has an MSG allergy and the staff at all the restaurants were so helpful in letting him know what...More

3  Thank Cormier_michelle
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 6 May 2014

Greetings Cormier_michelle, Thank you for sharing highlights of your sixth vacation experience with us. We are very happy you had another fantastic vacation with us and that your husband received all the assistance required to ensure he had a great vacation. We do look forward...More

Reviewed 6 May 2014

My husband and I visited for a belated honeymoon. We stayed in one of the colonial junior suites. Room was pretty standard but had everything we needed. This whole resort is a bit of a maze so took us a good few days to realise...More

3  Thank TheAllens20
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 6 May 2014

Greetings TheAllens20, Thank you for taking the time to share details of your belated honeymoon experience. We are most delighted you enjoyed our beautiful grounds, food and beverage services, our luxurious spa and our adults pool. We look forward to hosting you for another fantastic...More

Reviewed 5 May 2014

I loved everything about this hotel, the staff was quite helpful and polite. The facilities are good and I liked the fact there was a pool only for adults. The beach was clean and the snack bars around the pool and the beach were great,...More

1  Thank sandrix_n
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 6 May 2014

Greetings sandrix_n, Thank you for taking the time to share highlights of your vacation experience with us. We are happy you enjoyed our beautiful and environmentally friendly grounds, adults pool and our food and beverage services. We would be delighted to host you for another...More

Reviewed 4 May 2014

I thought the resort was very big and some will like that and some not. nice mini-club. good sport facilities. Lots of animals to see, good beach, nice food, plenty to do in the general area, eg. wel-ha and x-caret etc.....I had a good time...More

5  Thank ventia
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 7 May 2014

Greetings ventia, Thank you for sharing highlights of your avcation experience with us. We are happy you enjoyed our mini-club, sports facilities and also our beautiful grounds. We extend our apologies regarding the incidents you have highlighted and as such our management team has noted...More

Reviewed 4 May 2014

I am writing this sitting by the White sands adult pool taking a break from the sun using the free wifi which works fine. I arrived with my daughter on 22 April and were given a top floor room in villa 6 of the Colonial....More

5  Thank Jules61uk
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 7 May 2014

Greetings Jules61uk, Thank you for sharing highlights of your vacation experiences with us. We are delighted you are enjoying our fabulous resort and all its offerings. We will definitely share your gracious comments with Louis regarding the service you have received. Our management team has...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 233 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 233 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7030)
Pool & Beach (1824)
Room & Suite (968)
Dining (738)
Hotel & Grounds (4040)
Family and Play Areas (145)
Bathroom (105)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
granolafiend
19 January 2018|
Answer
Response from annoncapecod |
All rooms, restaurants and indoor areas are smoke free. You cannot make reservations ahead of being there. Only two restaurants require a reservation; the seafood restaurant on the beach & the Japanese show table. Those can... More
0
Votes
92gillian2014
Hi I am looking at booking this hotel for two weeks in July with my boyfriend. we are a young ish couple in our mid-late 20s and I was wondering if anybody could tell me if you get many couples staying at this hotel? I like big resort complexes which is why I like this hotel but atm it is coming up too expensive to book the TRS adults only suites. we would like to possibly meet other couples while we are there. Also as I know this is also a child friendly resort I would like an adult pool to escape to. I have read there are two adults only pools according to the information on the travel agent website for the colonial, ketanah and white sands, can adults staying in one of these 3 resorts use both adult pools or just one? My last question! We are not party people we like relaxing holidays but at night if we wanted to stay up after 11 at night is there a bar/disco type place we can go to if we fancy something more lively? And does the sports bar have pool tables and sports on tv? that would be for my boyfriend. I know I am asking a lot of questions but I would appreciate anybody that could give me some insight into the hotel regarding my questions! Thank you.
17 January 2018|
Answer
Response from annoncapecod |
Hi Gillian, I have been here many times with my daughter in her 20s including this past Christmas. We stayed in TRS which is a step up in food and alcohol quality. She went to the Colonial lobby most nights and met many... More
-1
Votes
scottySAFC
16 January 2018|
AnswerShow all 3 answers
Response from DebbieCar | Reviewed this property |
So there is something going on all night long at this resort. It all takes place in and around the lobby area. After the show is over there is a band setup that plays till midnight and everyone dances in the lobby. After... More
1
Vote
Room Tips
"Building 20 short access to pool, beach and buffets"
Read review
"We were in building 9, and it was a perfect location for easy access to the resort and the beach."
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"Colonial junior suite is our favorite room location for families, close to the pool and beach"
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"Try and get a villa as close to the beach as possible."
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