We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Palladium Colonial Resort & Spa

Show Prices
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
Panoramas (25)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

4,947 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Palladium Colonial Resort & Spa
See the most recent reviews
Showing 3,408: English reviews
Boscobel, Wisconsin
Reviewed 27 June 2013

This was our least favorite place that we have stayed in Mexico. We stayed June 11th-18th. We did have some mix up with check-in and our three rooms. Not a big deal. The grounds and beach are very nice. Many chairs available at the pools and beach. The beach is set up in sections, the swimming area at the north...

 Report
Helpful?
4Thank MBell555
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear MBell555, I would like to offer you our apologies for the incidents that you have had during your vacation. I will take note about all of your comments and I will share this with the rest of the team for improve our service every day. We have personal in every moment for help our guest with everything. Sorry to...

Gloucestershire, United Kingdom
Reviewed 26 June 2013

Stayed at this hotel 26 May to 9 June 2013, this was our seventh visit, we also travelled with our daughter and her family and this was their sixth visit. My husband and I upgraded to a Mayan suite in building 30, it was so central for the lobbies and also the beach and Colonial Pool. The Mayan suite was...

 Report
Helpful?
3Thank HJB891
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear H J B, In behalf of Grand Palladium team, I would like to give you thank you for to share with us your good comments. We appreciate your confidence in us. Don't hesitate to contact us if we can help you with anything. Best regards, Banesa Burque Directora Residente

Reviewed 26 June 2013

Stayed here from feb 15-22 . It is a great hotel that just needs its rooms updated with better lighting etc . The food in the buffet was to die for everything was good . We all had something to choose from which was good as one of our party suffers from celiac disease !

 Report
Helpful?
Thank Mahoncurt
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Mahoncurt, Thank you for share with us and other readers your comments. Regards, Banesa Burque Resident Manager

Oswestry, United Kingdom
Reviewed 26 June 2013

The hotel was ideally situated in the mango swamps but also on the beach. The restaurants were all excellent good choice of food. Rooms were comfortable . It was nice to receive free bottle of champagne for my special birthday! Hemmingways bar was ideal branded drinks waiter service. Lobbey bar was good during the day service was good lovely cool...

 Report
Helpful?
2Thank phoeanna
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Thank you phoeanna, We appreciate to know that you have had a good vacation with us. Thank you for share with us your comments. With best regards, Banesa Burque Resident Manager

Reviewed 26 June 2013

We stayed here June 8-15 we loved it my husband and I stayed here with my 18 year old son and his friend 20 we stayed in a standard room on the Kantenah side and my son and his friend were in a room right next door.This place was so much fun I can't wait to go back the food...

 Report
Helpful?
1Thank Dweedle
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Dweedle, Thank you for taking time to share with us your comments. If we can help you with anything in the future, don't hesitate to contact with us. Best regards, Banesa Burque Resident Manager

Washington DC, District of Columbia
Reviewed 24 June 2013

We stayed here from 6/15/2013 to 6/22/2013 in building 21, 3rd floor, with 2 kids (4 and 9 years old). Before arriving, we were so worried about mosquito because we stayed here 10 years ago in the standard room on first floor and we were eaten alive even inside the room. But this time we brought repellant and it worked...

 Report
Helpful?
5Thank bienca
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear bienca, I am glad to know that you have had a great time with your family with us. I appreciate your good comments. With best regards, Banesa Burque Resident Manager

NEWTONAYCLIFFE
Reviewed 24 June 2013

This was our 2nd visit to the hotel and once again it was fantatic. They even awarded us the exact room we had requested after spending our wedding anniversary there 8 months earlier. I would like to thank everybody who assisted with an accident at the adult pool on 22.5.13 with my husband. I was able to thank two couples...

 Report
Helpful?
3Thank SILVERSURFER39
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear SILVERSURFER39, Thank you for taking time forshare with us and other readers your opinion. We appreciate your good comments. Please, if we can help you with anything in the future, don't hesitate to contact with us. Banesa Burque Resident Manager

Bethesda, Maryland
Reviewed 24 June 2013

We are GP Colonial repeaters and stayed the last 2 weeks of May (last year we stayed the first 2 weeks of June). This time we brought another couple with us (total 3 couples). Everything was fantastic. The resort is gorgeous, staff friendly and wanting to please. Downside, they were unable to accommodate our room request since they were fully...

 Report
Helpful?
2Thank Caveman288
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Caveman288, Thank you for your time and for your good comments. Don't hesitate to contact with us if we can help you with anything. With best regards, Banesa Burque Resident Manager

Rugby, United Kingdom
Reviewed 23 June 2013

I have finally got round to leaving my review. All I can say is 'wow' This was possibly the best holiday I have ever been on. You can't ask for a more beautiful place in the world. The staff are very friendly and nothing was ever too much. There is something to do for everyone depending on how active you...

 Report
Helpful?
4Thank Keeley B
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Thank you Keeley B. In behalf of Grand Palladium team, I would like to give you thank you for your good comments and thank your for your confidence in Grand Palladium one more time. Don't hesitate to contact with us if we can help you with anything. See you in 87 days!!! Best regards, Banesa Burque Resident Manager

Los Boliches
Reviewed 22 June 2013

It's taken me months to write this review. We enjoyed our holiday so much we have booked to go back again this year. Ok, initially I was disappointed that we were so far away from the main town, normally we like to go for long walks and mooch around shops, stop in a few bars etc etc. however, once we...

 Report
Helpful?
1Thank barlatino
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear barlation, For us, the opinion of our guest it's very important. Thank you for your time and comments. Best regards, Banesa Burque Resident Manager

7,449 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6309)
Viewed
Pool/Beach Area (1535)
Viewed
Hotel & Grounds (1390)
Viewed
Family/Play Areas (127)
Viewed
Room/Suite (487)
Viewed
Dining (429)
Viewed
Bathroom (96)
Viewed
View from Room (83)
Viewed
Business Centre/Function Rooms (18)
Viewed
Other (2144)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1115)
Viewed
Ambassador Suite (118)
Viewed
Amenities (342)
Viewed
Beach (32)
Viewed
Junior Suite Double (76)
Viewed
Los Rocas Saltwater Pool (31)
Viewed
Main Pool (40)
Viewed
Mayan Suite (79)
Viewed
Dining (254)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (64)
Viewed
The Hotel (53)
Viewed
Waterpark Kids Pool (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (3)
Viewed
Dining (7)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
0.5 km away
Grand Palladium Kantenah Resort and Spa
0.3 km away
Grand Palladium White Sand Resort & Spa
10.3 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices
1.6 km away
Grand Sirenis Riviera Maya Resort & Spa
37.8 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,825 reviews
9.9 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,974 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $283 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Despegar.com, Hotels.com and Jetsetter so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
673 questions
Ask a question

See all questions (673)

Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is probably the quietest”
 of 5 bubbles StacyW693, 22 Mar 2017 | Read review
“Colonial rooms are central away from noisy pool areas.”
 of 5 bubbles Homz2014, 20 Mar 2017 | Read review
“Villa 9 is very close to the beach if that's what you like.”
 of 5 bubbles Lisrob, 18 Mar 2017 | Read review
“If you choose Villas 5-7 your halfway in between both the Colonial and White Sands.”
 of 5 bubbles hy53, 18 Mar 2017 | Read review
“As there are no lifts a ground floor is easier to access, but we prefer the quieter top floor rooms.”
 of 5 bubbles LynNottingham, 13 Mar 2017 | Read review
5 of 5