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27/08/2017 28/08/2017
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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    USD 382*
    USD 237*
    SAVE USD 145
    USD 382*
    USD 237*
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
    Grand Palladium Kantenah Resort and Spa
    5,604 reviews
    #6 of 23 hotels in Akumal
     
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    2,810 reviews
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    Overview
    • Excellent61%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand palladium” (693 reviews)
    “ribs” (380 reviews)
    “the white sands” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    Grand Palladium Kantenah Resort and Spa
    5,604 reviews
    #6 of 23 hotels in Akumal
     
    Grand Palladium Riviera Resort & Spa
    3,155 reviews
    #10 of 23 hotels in Akumal
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,525 reviews
    #14 of 23 hotels in Akumal
     
    Grand Palladium White Sand Resort & Spa
    2,810 reviews
    #9 of 23 hotels in Akumal
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,237)
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    There are newer reviews for Grand Palladium Colonial Resort & Spa
    See the most recent reviews

    1,731 - 1,735 of 3,601 reviews

    Reviewed 5 January 2014

    My husband and I returned to the Grand Palladium for our 2nd visit this year and we were not disappointed. We took our 2 adult children (19 and 24) and the Grand Palladium met all their expectations too! We stayed from Dec. 21st to 28th....More

    5  Thank IdaW1259
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 7 January 2014

    Dear IdaW1259, On behalf of Grand Palladium team, I would like to give you thank you for taking time to share with us your comments. We appreciate your confidence at Grand Palladium and please, if we can help you with anything, don't hesitate to contact...More

    Reviewed 5 January 2014

    Firstly I should make it clear that i want to be as balanced as I can in this review and I should also point out we are guests travelling from the UK, not the US or Canada as most were at this hotel, so may...More

    5  Thank dsl549
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 6 January 2014

    Dear dsl549, First of all, I would like to offer you our apologies for the incidents that you have had during your vacation. The opinion of our guest, positive and negative, it's very important for us because we can try to improve our work. I...More

    Reviewed 4 January 2014

    This hotel was not as advertised correctly by Thomson and certainly was not the star rating they had given it. The pools were being cleaned whilst you were in them although there were many restaurants they all tasted the same just given different names. some...More

    4  Thank 923danielle
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 6 January 2014

    Dear 923danielle, I am sorry to know that you didn't have had a great stay with us. I respect your point of view but in every moment, we try to help our guests. For this, it's very important to know the information in the moment....More

    Reviewed 3 January 2014

    We stayed over Christmas 2013 - 14 nights travelling with First Choice. We travelled with our teens 13 + 16 years. The place is huge, but having read many reviews, we knew exactly what to expect. Do your homework before you go! The gardeners were...More

    7  Thank SimonJan
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 4 January 2014

    Dear SimonJan, It's a pleasure for me and for the rest of the team to know that you and your family have had a great vacation at Grand Palladium. Thank you for your time and for your good comments. Please, don’t hesitate to contact with...More

    Reviewed 3 January 2014 via mobile

    Massive resort with so much to do.... Great restaurants, buffets and pool and such friendly staff. Will be very sorry to leave. Stayed for Xmas and New year and hadan amazing time. Yes it's a large resort and some walking is involved but with so...More

    5  Thank MrJMBear
    Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 4 January 2014

    Dear MrJMBear, I would like to give you thank you for taking time to share with us your comments. I am glad to know that you have had a great time at Grand Palladium. Please, if we can help you with anything in the future,...More

    Grand Palladium Kantenah Resort and Spa
    5,604 reviews
    #6 of 23 hotels in Akumal
     
    Grand Palladium Riviera Resort & Spa
    3,155 reviews
    #10 of 23 hotels in Akumal
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,525 reviews
    #14 of 23 hotels in Akumal
     
    Grand Palladium White Sand Resort & Spa
    2,810 reviews
    #9 of 23 hotels in Akumal
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 220 - USD 521 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Akumal
    • #5 Top resorts Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 On the Beach Hotel in Akumal
    • #8 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Orbitz, Expedia, Travelocity, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
    Dining (718)
    Hotel & Grounds (3818)
    Family and Play Areas (139)
    Bathroom (101)
    Business Centre & Event Rooms (18)
    Nearby
    Grand Palladium Riviera Resort & Spa
    3,155 reviews
    .53 km away
     
    Grand Palladium White Sand Resort & Spa
    2,810 reviews
    .31 km away
     
    Grand Palladium Kantenah Resort and Spa
    5,604 reviews
    .48 km away
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,525 reviews
    1.64 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Tina0612
    19 August 2017|
    Answer
    Response from annoncapecod |
    Soda, (Pepsi), orange soda, water, beer. It should be re-filled once daily. If you need anything like more water or Pepsi lite leave a note in the fridge with a small tip.
    -1
    Votes
    connietivnan
    14 August 2017|
    AnswerShow all 7 answers
    Response from YvonneAlanH | Reviewed this property |
    Hi we had a couple of queries to ask about and we contacted Paula Montoto (Palladium Customer Services Manager) who did reply to us after a few days, I have an email address but am unable to send you email address as am... More
    1
    Vote
    Tina0612
    14 August 2017|
    AnswerShow all 4 answers
    Response from Corrie B | Reviewed this property |
    I would recommend pesos. When using USD the local people have to exchange them for pesos and lose several percent in the exchange. When purchasing excursions, we always have used our credit card and have never had an issue... More
    0
    Votes
    Room Tips
    "we had no issues with noise, try to pick villa near lobby...we were in #2."
    Read review
    "Ask for a top floor room in one of the villas in the 'colonial' part of the hotel complex, to..."
    Read review
    "Make sure you figure out the best routes around the hotel. It's a huge complex and getting from one place..."
    Read review
    "Colonial is very central to resort and makes getting about a bit easier"
    Read review
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