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Grand Palladium Colonial Resort & Spa

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Traveller (7402)
Pool & Beach (1885)
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Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“ribs”(414 reviews)
“the white sands”(372 reviews)
“adult pool”(279 reviews)
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What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
4 Star Hotel
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand...
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Location and contact
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Hotel website
37.8 km to Cozumel Airport
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Rooms
30 Jul.31 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,799)
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3,897 results
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2,257
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2,257
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366
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121
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All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmayan suitemain pooltravel clubpunta emiliajunior suitewhite partysegway tourmare nostrumriviera lobby
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1 - 5 of 3,897 reviews
Reviewed yesterday via mobile

My sister, brother-in law and I checked into the Grand Palladium Colonial and stayed 7 days and it was one of the best vacations we have ever had. Right when we walked in all our worries about different things we read went away. The lobby...More

Thank loriann3515
Hotel's Favourite
Reviewed 4 weeks ago

Cannot say enough nice things about this place. Rafael at the front desk was so kind. We were greeted with a complimentary upgrade. Nice way to start a vacation! Their policy for Expedia customers is, if available, will give an upgrade. Their entire staff is...More

1  Thank MarilynE
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 4 weeks ago

Dear MarilynE, Thank you for giving is the privilege of hosting your loved Caribbean wedding. We are thrilled you could make a weekend out of it with your closest friends and family, enjoying the many services we offer and the hospitality of our outstanding staff....More

Reviewed 5 days ago

What I love is that once you've paid for you stay in the hotel, you can walk into all the restaurants and the food and drink is free, they even have a bar in the huge swimming pool, so you're sitting on a bar stool...More

Thank mercedesholcroft
Response from Rosa R, Gerente at Grand Palladium Colonial Resort & SpaResponded 4 days ago

Dear Mercedes, Thank you for choosing us as your Hotel for your holidays in the gorgeous Riviera Maya. We are delighted to know that you enjoyed our restaurants, bars and the high standard og our rooms, we will share your comment to all the team...More

Reviewed 1 week ago

Our first experience of this hotel was an overpowering damp smell as we walked in the room. I called reception who said they would move us. Someone from housekeeping turned up with a machine that she sat on a towel on the side. She didn’t...More

3  Thank murphyberkshire
Response from Rosa R, Gerente at Grand Palladium Colonial Resort & SpaResponded 6 days ago

Dear Murphy, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already...More

Reviewed 1 week ago

Travelled for the first time to Mexico at the end of April and stayed at the beautiful Grand Palladium Resort. We were 2 couples in our late to 20s to mid 30s. Overall amazing resort. We stayed on the Colonial part of the resort. There...More

Thank missy192
Response from Rosa R, Gerente at Grand Palladium Colonial Resort & SpaResponded 1 week ago

Dear missy192, Thank you for giving us the opportunity to welcome you for the first time in our Grand Palladium Colonial, we trust this will not be your last visit! Also, we are very grateful for the observations that you point us out regarding the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 206 - USD 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 206 - USD 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7402)
Pool & Beach (1885)
Room & Suite (1095)
Dining (782)
Amenities (342)
Family and Play Areas (155)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Natalie0981
20 July 2018|
AnswerShow all 2 answers
Response from CoachColin | Reviewed this property |
Yes irons on room. If not speak to reception they will sort one out for you.
0
Votes
courtney826
14 July 2018|
AnswerShow all 4 answers
Response from OmegaMan65 | Reviewed this property |
Yes they are.
1
Vote
Neyme
13 July 2018|
AnswerShow all 3 answers
Response from steverjkent | Reviewed this property |
No more than five-10 minutes
0
Votes
Room Tips
"Take plenty of mosquito repellent"
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"If you want a quieter room, I would suggest going to the third floor in the blocks."
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"It can be loud during the day, however enjoy the adults only pool which is tranquil. Higher rooms = less..."
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"Third Floor close to amenities. We stayed in Villa 3 Colonial"
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