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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,419 Reviews from our TripAdvisor Community

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Showing 2,422: English reviews
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Denver, Colorado, United States
Reviewed yesterday NEW

Where to start! ABBWR was the nicest place I've ever stayed. I went there with my two daughters ages 22 and 24. We were in Building 3, 2nd floor which overlooked the beach. We hung out in front of Bldg. 1 every day because of the gorgeous sand. I sure hope heaven looks a lot like Mexico. Highlights: snorkeling with...

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1Thank Jill P
Vancouver
Reviewed yesterday NEW

Pros Service overall good, with occasional disorganization but not staff fault. Resort is very clean. Lots or spots on beach, no problem to get a palapa and beach chairs. Beach is nice, sand a little thin but ok No vendors, parasailing, jetskis, loud pounding music by the pool so resort is refreshingly quiet. Entertainment at night is ok, a lot...

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Thank beachguyVancouver
Trenton, Canada
Reviewed yesterday NEW

We just returned from a 10 day return visit to Akumal Bay Beach and Wellness Resort ( Mar.1 to Mar.11) and it was every bit as awesome as it was the first time. When we first arrived they were right there with Margarita's for the 4 of us and check in was very smooth. PROS: - The service at this...

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Thank Tim T
Halifax, Canada
Reviewed yesterday NEW

When we told our travel agent we wanted to go on a trip we told her three things were important to us: 1) Comfy bed 2) Good food 3) Good beach. She recommended Akumal based on her previous experience there. Boy was she right! My husband and I are mid/late-20s and have travelled quite a bit, but were looking for...

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3Thank Becky W
Selkirk, Canada
Reviewed 2 days ago NEW

We have just arrived home from the Akumal Bay Beach and Wellness resort. It was another amazing holiday! The staff are so kind and attentive. They remembered us from our visit last year. A bottle of chilled champagne awaited us in the room we had requested. Raul and Zaisha are second to none for ensuring all your needs be met!...

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2Thank volleymom12
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear volleymom12, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. Be sure they will be recognized for their outstanding job provided during your stay. We all...

Reviewed 2 days ago NEWvia mobile

Greetings to my friends at Akumal Bay Beach & Wellness Resort, I absolutely had to write a review to this site boasting about our amazing vacation we experienced and received at the Fabulous Akumal Bay Beach & Wellness Resort. Upon arrival at this resort the greeting team from the front desk staff Betzel and our Resort Tour Lady Monica to...

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4Thank John S
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Murielle and John, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards,...

Coventry, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked this hotel because every room has a hot tub and sea views and also for the turtles and we weren't disappointed. Stayed for a couple of weeks in August and emailed guest services before we left the UK to request a room in a quieter block. Stayed in block 4 which was quiet away from the main bar....

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3Thank Marie G
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Marie G, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

Toronto, Canada
Reviewed 3 days ago NEW

We are so glad that we returned to this hotel! It was just as good as last year! You can't go wrong at this hotel. We stayed in building 2 this year (building 1 last year). It is close to everything and we liked it as it is right beside the pool and just steps from there to the beach....

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4Thank Karen S
Reviewed 3 days ago NEW

peaceful, relaxing, elegant, worth every bit you pay & more! I attended Beginner's Yoga every morning at 9am & always came away feeling totally relaxed. I also attended the Zumba Water Aerobic Class! The Instructor Beaz

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5Thank Linda W
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Linda W, Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. It is a pleasure to know we were able to provide you with a relaxing holiday right on the beach. We greatly appreciate you mentioning our Yoga & Fitness classes and our instructor Beatriz. We are looking forward to...

Reviewed 3 days ago NEW

We have just got back from another great week in Akumal Bay. The room was awesome with a walk straight off the deck onto the beach which our two young kids loved. The whole place is clean and very well kept, all the staff are really friendly. The beach and the sea there is perfect, we saw some turtles and...

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4Thank Ian B
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Ian B, We would like to express our gratitude for the time you have taken to share your review. Our staff members are one of our biggest assets and it is thanks to their efforts, kindness and smiles we are able to provide this unique kind of service. Once again we greatly appreciate your feedback and will be waiting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $323 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Luxury Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 3 was perfect. It was quiet and very close to everything.”
  • Special treats were delivered twice to our room.
 of 5 bubbles JillP554, 27 Mar 2017 | Read review
“Pretty much all of the rooms have views of beach. See note in review about rocky beach section.”
 of 5 bubbles beachguyVancouver, 27 Mar 2017 | Read review
“I like buildings 1 and 2 for the location to the main pool and beach but if you want a more tranquil room buildings 3 and 4.”
 of 5 bubbles 362TimT, 27 Mar 2017 | Read review
“all rooms are great with an ocean view and pagodas outside every ground floor room. There are hot tubs on every deck to enjoy.”
 of 5 bubbles volleymom12, 26 Mar 2017 | Read review
“Building 1 was great, quieter than building 2 which is closer to the bar and music. We had a ground floor which was great for the kids.”
 of 5 bubbles Z3372NPianb, 25 Mar 2017 | Read review
5 of 5