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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 23 Hotels in Akumal
Certificate of Excellence
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Luxury Bahia Principe Akumal Don Pablo Collection
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8,846 Reviews from our TripAdvisor Community

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Showing 6,560: English reviews
Toronto
Reviewed yesterday NEW

This was our 7th time to the Bahia Principe, but only our 2nd time to the Luxury Don Pablo Akumal. It was nothing less than exceptional !! I thought our last time there was beyond compare, but this was even better. Trip from the airport was quick, even in the middle of the day. The guide on the bus estimated...

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Thank Ardrossin
Garner, North Carolina
Reviewed 2 days ago NEWvia mobile

3 couples booked this resort under the 6 Apple Square Deal offered through Apple Vacations. We do not know where we will be staying until we reached our departure airport but are guaranteed to stay in a superior resort. Our party did not feel this resort qualified their rating. The resort is quite beautiful and large enough to require trams...

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2Thank nonnie2tn
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, First of all thank you for your loyalty in Bahia Principe Hotels & Resorts and for choosing us once again to enjoy your holidays. We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. We thank you for all your comments...

Toronto, Canada
Reviewed 3 days ago NEWvia mobile

This is quite a good resort in many ways but if you are looking for somewhere with a beautiful beach, this is not it. Many sections are rocky or have a barrier wall and the buoys are unsightly, really ruining the view. The resort is located in a bay so you can see a lot of buildings along the coastline...

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3Thank ebranch2
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, We appreciate you taking time to express your comments about your stay with us. We really appreciate that you are taking the time to share us some valuable comments about your stay with us. With reference to the comments about the beach area, we want to inform you that the beach in Mexico is public and the hotels...

Reviewed 3 days ago NEWvia mobile

A wonderful time. Beautiful weather and stunning views!! Great service at the pool bar and snack bar! Great big shout out to Jaime, he spoiled is rotten. 2 things I'd change.... 1. Out door seating option for the buffet 2. More outdoor options, by the beach, for drinks, snacks and meals that DON'T require a reservation...besides that, it was an...

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1Thank Gretchen D
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort. Ii is great to know that you enjoyed your family holidays with us! Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we...

Simsbury, Connecticut
Reviewed 4 days ago NEW

We spent two wonderful weeks enjoying warm weather, good food and friendly people. The staff in Akumal as well as the rest of the resort were great. The Buffets were great and the AlaCarte resturants especially Harlequin and Ladolcevita were especially good. Service everywhere we went was great.

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Helpful?
5Thank Bob R
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, Thank you for trusting Bahia Principe Hotels & resorts! I is great to know that you enjoyed your holidays with us! Your honest opinion is a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. Please do not hesitate to contact us before your...

New Harbor, Maine
Reviewed 4 days ago NEW

We returned to Bahia Principe Akumal for the 6th time.....We have noted the changes in recent years, and wanted to see if they were for the better....They are !.We did appreciate the 'adults only' section of the beach and the quiet around the pool and the pool restaurant. We qualify, I guess , as an older couple now, so the...

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6Thank rapidbill
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear repeat Guest, We would like to express our gratitude for choosing our hotel once again for your vacations. It is an honor for us to host you for the 6th time and to know that you feel at home here. Our aim is to get the maximum satisfaction of all our guests, even more when it comes to our...

Winchester, United Kingdom
Reviewed 4 days ago NEW

Had a two week holiday, which was fantastic. Started off a little shaky to start, 1st room we stayed in there was a horrible noise which kept us awake most of the night, the following day it stopped after showering so thought the issue had righted itself...by the evening the noise was back. Spoke to reception who said they couldn't...

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3Thank clairehI988QE
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for targeting the points we can improve. All your observations are...

Reviewed 5 days ago NEWvia mobile

Stayed at this hotel twice and already booked again it's definitely the best place I've visited. The grounds are beautiful and always clean, the staff are great and so is the entertainment can not wait to go back.

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7Thank Samantha_519
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we...

Detroit, Michigan
Reviewed 5 days ago NEW

This was our third time visiting Luxury Bahia Principe Akumal, but our first time booking the trip on our own, through Expedia. The previous two times were through Apple Vacations. The first trip we had villa 61, the second time villa 83 and this time we were in villa 57. Not sure why, but this time around we felt like...

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Helpful?
6Thank Carolyn P
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, First of all we would like to thank you for your repeat stay at our hotel. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for targeting the points we can improve. All your observations are well received and we will do our best to reinforce...

Reviewed 5 days ago NEWvia mobile

Loved the beaches and the Akumal resort. There are several in the complex. It is over all very large with many different activities. Two cons were paper thin walls in the room and 2 salamanders were in our room that we couldn't catch. Booked thru doylestowntravel.com. Awesome service from Charley!!!

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1Thank Laurie L
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 2 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 630 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (additional charges apply). Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $294 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Luxury Bahia Principe Akumal Don Pablo Collection 4.5*
Number of rooms: 630
Reservation Options:
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 On the Beach Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travellers.
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Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do you need oceanfront, water view, near pool ? You do have many choices.”
 of 5 bubbles rapidbill, 16 Feb 2017 | Read review
“It doesn't matter which villa you stay in, with the trolley service, you can get to where you need to go pretty quickly!”
 of 5 bubbles 786carolynp, 15 Feb 2017 | Read review
“Ocean view rooms a great but cost more”
 of 5 bubbles 786philipp, 14 Feb 2017 | Read review
“Villa 47 overlooking the sea”
  • No 47 violla
  • ECO PARK FRIENDLY VISITORS IN HOTEL
 of 5 bubbles KatalinA586, 14 Feb 2017 | Read review
“Ground level floors have no stairs!”
 of 5 bubbles 29kennethk, 14 Feb 2017 | Read review
5 of 5