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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 22 Hotels in Akumal
Certificate of Excellence
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8,546 Reviews from our TripAdvisor Community

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Showing 6,348: English reviews
Glasgow, Scotland
Reviewed today NEW

I started this review last year - I got completely side-tracked until now!! We visited 7-21 Nov 2015 (last year) and had a wonderful holiday at the Akumal. What we loved was the fact that you can use all 4 hotels, including the restaurants, pool areas, etc within the complex. You feel that you are at a different resort each...

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Thank TheMorrisons
Ottawa, Canada
Reviewed yesterday NEW

All in all an excellent vacation, food was superb in all "A la carte" restaurant and the service was outstanding. My only comment is about the bar located in the main theatre in Akumal, the young ladies providing service at your table takes your order quick enough but don't expect your order back anytime soon, they are too busy chit...

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Thank Renald L
Reviewed yesterday NEW

We visited over Thanksgiving weekend and spent six nights at the resort. Our friends spent 7 nights at the resort. They had previously stayed at the Sian Kan. The resort itself is nice but very big. The man-made beach areas are ok. The pool water was too cold for our liking. We stayed in Building 82 and liked the proximity...

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2Thank Claudine A
Reviewed yesterday NEW

Simply a fantastic place to stay. I can't say enough good things about the hotel and the complex. Visiting Mexico was a life ambition and it lived up to all expectations. The room was spacialus, clean and so well equipped. The resort was so clean, and the staff so friendly and helpful. Food was fantastic as were the specialst restaurants....

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2Thank Nick R
Manchester, United Kingdom
Reviewed 2 days ago NEW

We normally go first 2 weeks in December, but this time went for 2 weeks in November. After an 8 hour delay from Manchester, we arrived around midnight, this is our 6th visit to this resort and we couldn't have been happier with the resort, room, food,drinks or the staff. We stayed in block 53 which was great for closer...

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6Thank Sheilatex
Reviewed 3 days ago NEWvia mobile

I wouldn't recommend this resort at all. Suite at adult only building was okay but extremely loud at night. When we complained several times to front office, only then after two hours they able to get it quiet. My comment is where was our twenty four Butler services? Overall Service is okay. It's Definitely NOT five star. I do have...

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Thank PREETIMATHURCA
Reviewed 3 days ago NEW

First time at this resort, amazing from start to finish. Anyone complaining has nothing better to do. Things can and sometimes do go wrong but hand on heart we had a wonderful time and did not want to go home. Infact everyone heading home that day felt the same. We went with Thompson and the reps were fab and very...

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2Thank Marisa T
Lancashire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Wow, what a place. This was the best hotel we have ever stayed at. Everything was just perfect. Arrival: Flew with Thomson on the Dreamliner, best plane we've flown on. Plenty of leg room, comfy and was well looked after by the crew members. Complimentary alcoholic or soft drinks throughout the flight, a chicken dinner with wine and afternoon tea...

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23Thank Karl94x
Reviewed 3 days ago NEWvia mobile

The resort has great instalations, the pool is pretty big and with a bar on top of it. The several bars that are all around the resort, provide with everything we need in this resort. The customer service is reasonable, and the rooms are also reasonable. We has some problems with the bathroom sewers, because it clogged up and the...

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2Thank Miguel A
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Miguel, We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of...

Reviewed 4 days ago NEW

Only been back a week and already thinking of returning to the Akumal. It was my first experience in a resort in the Riviera Maya but I have to say it was an extraordinary one and I think the main reason was the hotel. The staff was the most friendly and professional, always smiling. The rooms were very comfortable and...

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2Thank Teresa J
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Teresa, On behalf of our team we thank you for taking the time to put together the details of your first vacation experience at Luxury Bahia Principe Akumal Don Pablo Collection. We really appreciate that you are taking the time to share us some valuable comments about your stay with us. The suggestions we receive from our guests are...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 2 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 630 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (additional charges apply). Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $295 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Akumal Don Pablo Collection 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 On the Beach Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Family Hotel in Akumal
#5 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travellers.
1,731 questions
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Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“47 or 48 located near ocean, bar, dining”
 of 5 bubbles 885renaldl, 7 Dec 2016 | Read review
“If you go, building 82 was good”
 of 5 bubbles 29claudinea, 7 Dec 2016 | Read review
“leave a few dollars in the room for a fuller mini fridge. Awesome place”
 of 5 bubbles 982nickr, 7 Dec 2016 | Read review
“Villas 50 to 60 nearest hotel”
 of 5 bubbles 708marisat, 5 Dec 2016 | Read review
“The building 83 was the further from the lobby but the closest to the beach and infinity pool with a bar and buffet very close.”
 of 5 bubbles , 4 Dec 2016 | Read review
5 of 5
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