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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 23 Hotels in Akumal
Certificate of Excellence
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Luxury Bahia Principe Akumal Don Pablo Collection
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9,017 Reviews from our TripAdvisor Community

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Showing 6,685: English reviews
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Montreal, Canada
Reviewed yesterday NEWvia mobile

I booked at this hotel because it was one of the few that had two queen beds instead of doubles. Well, it wasn't queen size and hardly a double but more of a large twin bed. However, they accommodated us with an extra bed for the kids very quickly and the service was great. The resort is nice, the staff...

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1Thank biz7
Reviewed yesterday NEWvia mobile

Had a great time at this resort. The rooms were awesome, the seafood and Italian restraunts were really fancy. Would for sure come back. Found it easy to get around even though it's such a big property.

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2Thank Michael R
Kingston, Canada
Reviewed yesterday NEW

We travelled to this resort as a family of 4 (2 boys aged 8 and 10) from March 6 - 20th. Everything was wonderful and we didn't want to leave! My husband and I had previously stayed here last October with friends for a wonderful holiday and this trip was even better. We have also stayed at Sian Ka’an but...

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2Thank jen m
Montreal, Canada
Reviewed 2 days ago NEW

Just spent a week at the Bahia Akumal resort (Transat from Montreal) with my wife and two young kids (4 and 7) and overall, it was a nice experience. It was, however, not without room for improvement. I'll break it down into an easily consummable format: Rooms - the rooms were clean, operational and well maintained. Housekeeping was done daily...

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3Thank Dave W
Hawick, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel had been recommended by family who had stayed here two years ago and was full of praise for it. We had a 12 night stay and couldn't fault it. We went for a room upgrade and were allocated 6626 which gives you an unrestricted view of the sea and the adults only pool. Advertising that I've seen suggest...

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6Thank Bordersgeezer
RRPP A, Online Reputation at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal Don Pablo Collection. We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper...

Winnipeg, Canada
Reviewed 3 days ago NEW

Security was very rude to members of our group. Denied access to a la carte restaurants because they arrived a few minutes late. Refused to allow 1 additional guest (minor) to join us at our meal until management was brought to the restaurant. ENTERED MULTIPLE ROOMS AND LOOKED UNDER BEDS AND AROUND ROOM WITHOUT BEING ADMITTED - ONCE EVEN WHILE...

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Thank tm502
Pittsburgh, PA
Reviewed 3 days ago NEW

We stayed at the Luxury Bahia Principe Akumal from March 11-18, 2017. We traveled with a group of 13 people for a wedding. Everyone had a great time. The rooms were good. The beaches and the pools were beautiful. The biggest problem was deciding which beach/pool to enjoy for the day. The trolleys were easy to navigate. The food was...

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3Thank tkd
RRPP A, Online Reputation at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. Your evaluation is of special importance and please be assured that we have...

Chesterfield, United Kingdom
Reviewed 3 days ago NEW

Just stayed here for our honeymoon - 15/03/2017. We stayed in the adults only area for some peace and quiet (Block 82 room 15), we had a butler! Our room had a sea view and also looked over the infinity pool. The room is massive and has a balcony, large bathroom with two sinks (his n hers I guess), shower...

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3Thank Blox_2011
RRPP A, Online Reputation at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, Receive our warmest regards from your house at the Mexican Caribbean. The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by our team. Thank you for taking some time to express your impressions during your stay with your family at the Luxury Bahia Principe Akumal. We hope that we will...

Reviewed 3 days ago NEWvia mobile

Where to begin.... The hotel is beautiful and the surroundings are just stunning. Wild animals everywhere, fish in the sea at the beach, have seen several dolphin fish. Coati, iguans are walking around and are not even bothered by humans. The beach is beautiful and the pool-areas are great. There are plenty of sunbeds, no need to get up early...

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2Thank Lisfeldt
RRPP A, Online Reputation at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, It was a great honor to host you during your visit in Mexico and thank you so much for taking the time to share your personal perceptions! The feedback of our guests are very valuable for our work team as they give us the tools to detect the areas to improve, your observations have been shared with our...

Reviewed 4 days ago NEWvia mobile

Highly recommend; every single staff member went above and beyond. Great food, great service, and first class amenities. Great for both couples and families. We took our six and nine year old kids and they had a ball!

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1Thank SafariChamp
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, We are delighted to receive your feedback and that you have visited us recently We wanted to thank you for let us know about your experience and that you were content with the service in general. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Playa Aventuras, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $276 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Akumal Don Pablo Collection 4*
Number of rooms: 758
Reservation Options:
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 Romantic Hotel in Akumal
#4 On the Beach Hotel in Akumal
#5 Family Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travellers.
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Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buildings away from the main lobby complex are best”
 of 5 bubbles DaveW743, 28 Mar 2017 | Read review
“if you are near a pool and prefer to sleep with fresh air coming in, prepare to hear workers all night long and noise.”
 of 5 bubbles tm502, 27 Mar 2017 | Read review
“We stayed in 6525. It was near the infinity pool and snack bar. It had a nice ocean view. It was on the 3rd floor.”
 of 5 bubbles tkd, 27 Mar 2017 | Read review
“Block 82 is adults only area. We had room 15 with a sea view”
 of 5 bubbles Blox_2011, 27 Mar 2017 | Read review
“Request rooms near lobby and first floor”
 of 5 bubbles Daph842, 26 Mar 2017 | Read review
5 of 5