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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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6,882 Reviews from our TripAdvisor Community

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Showing 4,614: English reviews
Hatfield, United Kingdom
Reviewed 9 June 2016

3 days of child free pure relaxation! Great hotel in beautiful surroundings. The room was lovely with a stunning rooftop terrace and jacuzzi. Food was delicious and they were extremely helpful with my gluten free diet, chef took me round buffet at each meal to say what was ok for me to eat, they were also happy to cook fresh...

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Helpful?
1Thank Jody H
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for making us participant of your vacations and for trust in us. We are honored that you mentioned that you had a great holiday, and that you enjoyed the facilities and the services! We really wish this was not the last time that you give us the opportunity to welcome you and we hope to see...

Ottawa,Canada
Reviewed 8 June 2016

My daughter and I returned to GBP Sian Ka’an for a vacation April 18-25. We had previously visited on a very rainy September 2013, so we appreciated the sunny skies this time. We travelled with Air Canada Rouge and it was fine. We breezed through the re-vamped Cancun airport and headed for our transfer bus. Unfortunately, the bus was not...

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Helpful?
2Thank JuJube97
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We are really happy to read that you had another amazing stay with us and we are honored that you will visit us again. It is always a pleasure to receive such positive feedback from our repetitive guests and we would like to thank you for your loyalty and for recognizing our staff! I will personally forward your...

Ontario
Reviewed 7 June 2016

My daughter and I went with a friend and her daughter for an adult getaway. We stayed here for a week and I can tell you it was all luxury! Our butler Timothy was fantastic and really addressed our needs. He made our dinner reservations as we requested and even had to change a few around. He greeted us warmly...

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Helpful?
3Thank raegingirl
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf of the entire team, I would like to thank you for choosing us as you hotel destination; it is an honor for us to read that you had an amazing experience. It is a pleasure to read that we you enjoyed the pools, restaurants, the snack-bar, the buffet and rooms. We really appreciate you mentioning our...

kent
Reviewed 7 June 2016

We spent 2 amazing weeks at Si'an Ka'an in May and would recommend this hotel to anyone who likes to relax but has the facility to visit 3 other hotels if they want more entertainment. Several reviewers have complained the hotel is not on the beach, if you do your research it quite clearly states this ! however there are...

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Helpful?
4Thank kentishgirl53
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf of the entire team, I would like to thank you for choosing us as you hotel destination; it is an honor for us to read that you had great experience. It is a pleasure to read that you appreciate the shuttle service, the wildlife around the hotel, the natural ambience, your room and staff service. Your...

Liverpool, United Kingdom
Reviewed 7 June 2016

just in room on our last night and what a fantastic 2 weeks it's been ,weather great food fabulous and drinks great the a la carte restraints are good we done 8 while we were there the Alex on the sian ka an was the best ,our room was on the second floor and it was cleaned every day we...

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Helpful?
1Thank graham033
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for your loyalty and for choosing us once again to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. It is for guests like you who send us some nice words after their holiday, that our staff finds every day the motivation...

Pontypridd, United Kingdom
Reviewed 7 June 2016

A all round fantastic holiday the hotel could not be faulted, staff were very efficient and friendly and could not do enough for you. The whole experience exceeded my expectations. It was so relaxing and there was no hassle, food was brilliant, this hotel was so good we have already booked to go back next year and we cannot wait.

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Helpful?
Thank Diane C
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for your recent visit and for your positive comments, this helps us to maintain and exceed our valued guest’s expectations. Our entire staff strives to make your stay as pleasurable as possible, and they are always happy to hear positive feedback. Thank you once again for taking your time to share your experience with us and...

Pembrokeshire, United Kingdom
Reviewed 7 June 2016

Well I must say what a really lovely place. The staff are fantastic thankyou to everyone who took care of us. The food is simply brilliant and tasty. We simply could not fault it, in fact we have re-booked and are going back next year. I would however like to add that anyone who would complain about the staff or...

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Helpful?
Thank stulivermore
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We appreciate the time you took to post a review about your recent stay at our hotel. Thank you so much for taking time to write about your experience and for recognizing our job. It will be a pleasure for me to pass your thanks to all our team We are looking forward to welcome you back in...

Salaberry-de-Valleyfield, Canada
Reviewed 7 June 2016

My wife and I stayed at the Sian Ka’an in mid-May and could not be happier with our choice of resorts as this Adults Only hotel does not disappoint! Hope this review help make your decision easier; ARRIVAL The hotel is about 1 hour and 15 minutes away from the Cancun airport (give or take 15 minutes). In our case,...

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Helpful?
19Thank Chad B
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We do not know where to start, thank you for your kind comments and also for have taken from your time to share the positive aspects from your recent stay at our hotel; we really enjoyed being your host and it was truly a pleasure to have met two wonderful people like you! On behalf our entire team...

Reviewed 6 June 2016

This was my 5th trip to Mexico plus I have been to other all inclusive resorts in other places so I do have some experience to compare this resort too. Everything is subjective and everyone is different and I know there are some people who would love this place but for our purpose I was personally disappointed so in this...

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Helpful?
2Thank Jodi P
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, On behalf of the our entire team I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel. We are sorry to read that the jungle location was not up to your expectations. We value all of our guest’s comments, which do not just include the positive but the...

Sylvania, Ohio
Reviewed 6 June 2016

My husband and I booked a 6 Apple Square Deal-Riv Maya- Adults Only to celebrate our 10 year wedding anniversary. We have booked a Square Deal before and were very pleased to end up at an amazing resort, Secrets Capri. We were sorely disappointed with our experience last week at Grand Bahai Principe Sian Ka'an. We realize that we take...

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Helpful?
3Thank kridder
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, I would like to thank you for your feedback regarding your stay with us. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $266 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a junior delux garden room is the best”
wilson1950, 22 May 2017 | Read review
“Junior Superior Garden Suite is worth the money. You get a personal butler as well as a jacuzzi.”
reganwagner98, 20 May 2017 | Read review
“Book the Penthouse, the extra cost is well worth the money.”
juliamS2127TS, 19 May 2017 | Read review
“Penthouse room is recommended”
robkassinger, 19 May 2017 | Read review
“You can email the hotel beforehand requesting a room, but I don't think you'll get your request anyway ;)”
ruxandraUsa, 19 May 2017 | Read review
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