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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
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6,522 Reviews from our TripAdvisor Community

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Showing 4,380: English reviews
toronto
Reviewed 11 April 2016

This a five star resort. Very clean. Great food . Great service. I cant say anything wrong with this place except if you want alot of action this place is very quiet. But at the end of the day it is a great place to go back and relax to. No lineups for the buffet.

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Helpful?
4Thank zoetoronto
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Zoe, Thank you for taking from your time to share your comments regarding our hotel, it was a pleasure to welcome you and we hope that all our services have met all your expectations in all ways possible. Be sure that we will be very happy to welcome you back on your next visit! Kindest Regards, Irving Torres Luxury...

Prince Albert, Canada
Reviewed 11 April 2016

This was our second visit to this property and we had a very relaxing week with good food and superb service. We booked a Penthouse Suite and used the Tub about 25 times, a great spot for a morning bath, a cold water dip with a late afternoon martini, a bath before supper and a nightcap with bubbles. The room...

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6Thank TheHawk
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team, we would like to thank you for sharing your positive comments regarding our hotel, there is not better compliment that the satisfaction of our guests and by reading you had a great time, we feel encouraged to keep up the good work and pamper you as you deserve. Thank you for your kind...

Courtice, Canada
Reviewed 11 April 2016

This is a very nice adults only resort. We would definitely return. The Staff. From front desk to buffet to bar to pool staff they were all very nice, friendly and helpful. Buffet Staff - Thank you to Demetrio (Cristina & Teodoro) (breakfast & lunch) - very pleasant. Activity Pool Staff - Rigo, Viviana, Ana, Carlos, Joletl, Lalo and Josua...

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1Thank wootton2016
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for sharing your comments about your recent visit to our hotel. Our entire team will be flattered by reading you had a great time and their hard work truly left a positive impression on you. Thank you for highlighting the aspects that you considered worth of mention. We look forward to your next visit! Best Regards,...

Halifax, Canada
Reviewed 11 April 2016

Just got back from this 5 star resort and plan on returning again in the future. We went to 6 "a la carte" restaurants in 7 days, Brazilian was our favourite. The only issue I have was allergy to bannana's and the staff's lack of understanding about this despite having the allergy communicated on the booking, there were many great...

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3Thank Laurie M
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Laurie, Thank you for taking from your valuable time to share your comments regarding our hotel, it was truly a pleasure to welcome you and we hope you had enjoyed from the services provided, our facilities and friendly staff. Regarding the inconvenience you experienced, please accept our heartfelt apologies, be sure we will take your comments in consideration, as...

Halifax, Canada
Reviewed 9 April 2016 via mobile

We just returned from a wonderful vacation at the sian kaan. We enjoyed the food, drinks, great service. We had a penthouse jacuzzi suite located in Villa 17, very quiet and peaceful. Enjoyed the tram ride to the beach everyday. We ate at the sian kaan and akumal buffets, gotta try the coconut ice cream ( so yummy). Beach area...

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5Thank nicole154976
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Nicole, Thank you for taking from your time to share your comments regarding your recent visit to our hotel, we really appreciate your trust and the fact you even recommend our hotel. We have not greater reward that the compliments of our guests through their kind and positive words; be sure our entire team is happy to read their...

Austin, Texas
Reviewed 9 April 2016

Overall I really enjoyed my stay in the jacuzzi suite. These rooms come with a butler who will draw you a bubble bath for your return from dinner every day if you like! I spent most of my nights soaking in that tub looking up at the stars. This resort sits about a mile from the beach but there is...

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5Thank hardly_a_homebody
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all, we want to thank you for choosing our hotel as your holiday destination. It was a pleasure to host you and we hope that all our services have met your expectations, as you kindly addressed we have some opportunity areas for improvement and you can be sure we will go out our way to ensure...

Ontario, Canada
Reviewed 9 April 2016

The hotel was beautiful and very well maintained. This hotel is the adults only hotel which is actually across the highway and over a bridge from the rest of the hotels on the beach. You have to take a golf cart trolley which comes every 10 to 15 minutes to go to the beach and other areas of this very...

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2Thank Kris M
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team we want to thank you for choosing our hotel among all the options in the Riviera Maya for your holiday destination, something we take with pride is the good service, thus we strive to pamper everyone of our guests in all ways possible. Thank you for trusting in us and also for sharing...

Newfoundland and Labrador, Canada
Reviewed 9 April 2016

This resort was just perfect! Laid back excellent service / food band drinks! We would definitely stay here again! The staff made it very personal. They didn't forget your name and were always there to check on you!

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1Thank Dick W
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for choosing our hotel as your holiday destination, it was a pleasure to welcome you and our entire team will be flattered by reading your kind and positive words. Thank you for your visit and we all hope to welcome you back again! Kind Regards, Irving Torres Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Quebec City, Canada
Reviewed 8 April 2016

We really loved our stay in this hotel. It was perfect. The room was great. The bed was comfortable, it was clean and it was very calm. It was far enough from the lobby so we did not hear the music from the shows at night. The buffet was awesome. There was a lot of variety and everything was incredibly...

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1Thank pecorre
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team that makes up our hotel, we want to thank you for choosing our property as your holiday destination. Thank you for your trust and we feel very happy to read our services met your expectations. Regarding the suggestions about restaurants, be sure will be taken in consideration as we want to ensure the...

Toronto, Canada
Reviewed 8 April 2016 via mobile

My husband and I stayed at the Sian Ka'an from the 30th of March to the 6th of April. We had an amazing time! The weather was beautiful! The food is amazing, especially the Alux. We had one of the penthouse suites and loved having the tub on the terrace, you could see the stars come out at night, it...

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4Thank lammers05
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for sharing your positive comments regarding our hotel and services, it was a pleasure to welcome you and you can be sure that our entire team by reading your good comments, will be truly encouraged to always keep up a good attitude and pamper our guests as deserved. Eduardo, Rigo, Carlos and all the other ones...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $252 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#4 Spa Hotel in Akumal
#4 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on 2nd or 3rd floor had no musty smell (as opposed to room on main floor) Quiet adult only resort”
 of 5 bubbles margarita962, 23 Feb 2017 | Read review
“If you like to be close to the beach stay at Akumel or the Coba”
 of 5 bubbles karforr2017, 22 Feb 2017 | Read review
“Penthouse suite”
 of 5 bubbles debi9757, 20 Feb 2017 | Read review
“42223 great top floor- king bed- near activity pool”
 of 5 bubbles WendyG644, 16 Feb 2017 | Read review
“rooms far from the lobby are much more quiet at night”
 of 5 bubbles julesd541, 15 Feb 2017 | Read review
5 of 5