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Mision Grand Valle de Bravo

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Mision Grand Valle de Bravo
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327 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Reviewed 1 week ago via mobile

Spacious and natural state which includes a petit Cascade Eco Trail. They have hotel rooms or chalets with 1 or 2 rooms. Distance walking to reception desk and restaurant. Clean accommodations, but there's no enough room to place your beauty and bath things in the bathroom. Mexican buffet served for breakfast with a view of the cascade. Perfect for weekends,...

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Helpful?
Thank Pau P
GERENTEMISIONGRANDVB, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear Mrs Pau: Thank you very much for your comments, we do not like to know that your family experience was pleasing, as far as your recommendation for mayor space in bathrooms, we are already laying bases in the baths that allow personal objets, we hope you return soon and we continue to give to you our best Effort. Best...

Mexico City, Mexico
Reviewed 9 October 2016

The room smelled strongly of mold and the 2nd night there was a party with loud music until 2:30 AM. We couldn't sleep and we called the front desk, but there was nothing they could do. Unfortunately, the room staff took my silver hoop earrings from the room. I reported but as soon as I found out. Left my information,...

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Helpful?
Thank rantunes2016
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear Guest Sorry your comment, since the electronic records of the sheets indicate that only the supervisor entered where to conduct the necessary investigations did not find evidence that can assure blame someone, we really hope you can find it in your luggage. As for the music, we talk with neighbors guests to avoid this bad situation that affected his...

Mexico City, Distrito Federal, Mexico
Reviewed 26 August 2016

I´ve been here both on business and on leisure. On leisure just for a massage and that experience was great. For Business it just feels too crowded and uncomfortable. The food is not very good (go have lunch in the town) and the facilities are good for meetings.

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Helpful?
Thank LaPalomilla
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear Mrs Alessandra: Thanks for your Comments, happy to give you services, facilities and spa experiencie in positive, but thank you so much for give us oportunity areas to detect best possibilities of give our best services in order to Have more concentration to make the best effort to totaly give satisfaction, in This case about the food and give...

Nairobi
Reviewed 14 August 2016 via mobile

We loved staying in this hotel. The room was very comfortable even offering robes for the swimming pool. Awesome view of the waterfall from the restaurant's terrace, spa and swimming pool. Large kids area, temazcal, awesome spa although extremely expensive. I would give a 10 to this hotel for the location!

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Helpful?
Thank Ingrid B
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Thank you very much for feed back , in this time of high demand and rains , the operation efficiency is complicated and we reinforce with more staff to meet and maintain the pool area and the like, but we appreciate your rating. Sincerely Oscar Serrano General Manager

Mexico City, Mexico
Reviewed 28 July 2016

Recently had an excellent 3-day offsite work event. The food was great, warm and excellent accommodations, and very friendly and helpful staff. All meetings ran smoothly and everything was always ready for us!

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Helpful?
Thank albertopalmac
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear Mr Alberto: Is a really pleasure read about your experience, this kind of comments let us know that all our effort is taking positive for this result. Thank you and we hope to see you soon Gladly Oscar Serrano General Managerr

Mexico City, Mexico
Reviewed 21 July 2016

We spent 5 days at this hotel over a long weekend, our third visit in all. For the first time we stayed in the bedrooms inside the main hotel, having stayed in the chalets on our previous two visits. The interior rooms are very spacious and the convenience of being able to walk to and from the pool without going...

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Helpful?
Thank Neil M
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Thank you very much por share with all users this kind of experience, and we are very happy for this comment about your stay with us, thanks a lot, we will put all our best effort always to win this kind of comments Gladly Oscar Serrano General Manager

Mexico City, Mexico
Reviewed 11 July 2016

This hotel has very tranquil surroundings. Staff is very helpful and trying hard. Service and the food at the restaurant are great! The pool is small but ok, water is warm. The downside is that rooms don't offer many amenities you would expect for the price and at night it gets cold.

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Helpful?
Thank Georgi_Tsvetanov
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear Mr Georgi: Thank you very much for your valious comments, is our opportunity know about it , and fix and make arrangements to give the best experiences to all our guest, this is your home and we hope to see you soon Gladly Oscar Serrano Gerente General

Mexico City, Mexico
Reviewed 26 April 2016

Regular experience. They charged us like a 5 star hotel, but it's really a 3 star hotel. Pros: The Waterfall!!!! Lovely, youy can walk down or up to it. Cons: The Buffet was lame, the rooms were not clean enough, the jacuzzi's are very small, the hotel at night it's very cold inside.

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Helpful?
Thank igalzhzh
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear West, We welcome your comments, sorry that we have not been at the level of your expectations, but we continuous improvement actions to always get good reviews . We hope to achieve and demonstrate our dedication and commitment. General Manager Oscar Serrano

Reviewed 31 March 2016

I like the place, this is the third time in last few years staying there. I have two children and I like this place because it is clean and warm, the restaurant is nice with a nice view to the fall. Swimming pool is nice but there are no staff offering you anything. Towels are not available always. One of...

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Helpful?
Thank Toño M
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

Dear Mr Toño: In advance thank you very much your comments about this home where it has been widely enjoyed , but I offer a sincere apology to the bad impression he gave the person who did not allow his late check out , there are indeed political but so we can relax the decisions above all to achieve comfort...

Mexico City, Mexico
Reviewed 30 March 2016

We as a family LOVE this place! It's relaxing, well equipped and a beautiful spot to escape to! We've been many times now and have enjoyed our stay very much! Welcome to the hotel Orlando Tavira Machado! Thank you for looking after us so well and for your friendly approach too! We hope to be back again soon!

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Helpful?
Thank theforsythes
Gerencia C, Gerente at Mision Grand Valle de Bravo, responded to this review

We greatly appreciate your comments, let us continue with the line of quality and hospitality that we want to offer, this is always your home and hope to see you again soon, please be assured that we value which is named after one of our employees, which as many others offer their best to make your stay the best experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mision Valle de Bravo, located in the Avándaro Forest, beautifying our facility is located the Natural Waterfall Salto and Rio, so I we turn into the ideal place to carry out their important work meetings in a relaxed atmosphere surrounded by the nature or enjoy a wonderful weekend with family or friends. We have 93 rooms, standard sized, Jr. Suite, Villa Classic and Luxury Villa, so that any of them live the unique experience Mission in Valle de Bravo and the combination of forest and river with the comfort and luxury of our facilities , will make you feel in an atmosphere of total relaxation and recreation. We come discover our renewed SPA Real A'ayaní, Integral Development Center where you can achieve a body connection - mind - spirit, because we have everything necessary for you to achieve the perfect balance daily life with an extensive menu of services such as ... more   less 

Additional Information about Mision Grand Valle de Bravo

Address: Fontana Brava | Col Avandaro, Valle de Bravo 51200, Mexico (Formerly Refugio del Salto)
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Valle de Bravo
Price Range: $146 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mision Grand Valle de Bravo 3*
Number of rooms: 93
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Valle de Bravo
#5 Romantic Hotel in Valle de Bravo
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Questions & Answers

Here's what travellers have asked, with answers from Mision Grand Valle de Bravo staff and other travellers.
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Questions? Get answers from Mision Grand Valle de Bravo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not leave any valuables out, they came during the evening to drop chocolates and stole my earrings.”
 of 5 bubbles rantunes2016, 8 Oct 2016 | Read review
“near the cascada.”
 of 5 bubbles LaPalomilla, 26 Aug 2016 | Read review
“If you want lots of space, any of the chalets. If you want to be near the pool, one of the interior rooms.”
 of 5 bubbles 10neilm, 20 Jul 2016 | Read review
“I don't recommend it”
 of 5 bubbles igalzhzh, 25 Apr 2016 | Read review
“There is a room with view to the fall, that is very nice and relaxing because you hear the water falling during the night.”
 of 5 bubbles to_om201, 30 Mar 2016 | Read review
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