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Loto Azul Hotel & Spa

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Traveller (94)
Room & Suite (54)
Dining (14)
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Overview
  • Excellent40%
  • Very good20%
  • Average20%
  • Poor9%
  • Terrible11%
10 Apr 2017
“Nice Hotel but poor service”
3 Mar 2017
“Cold nights”
Free Wifi
Free Parking
Pool
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (157)
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1 - 5 of 18 reviews
Reviewed 11 April 2017

Stayed there for two nights, Plus +++ 1. Good Green Vegetation, looks beautiful 2. Good Food. Minus --- 1. Rooms size is small 2. Average Room Service. 3. Far off from central place. 4. ill Maintained Swimming Pool. 5. Poor WiFi.More

Thank AmitKhush
Response from loto_azul_hotel, Gerente at Loto Azul Hotel & SpaResponded 6 July 2017

We appreciate your comments, our mission is to get the satisfaction of our guests. Let us know about you on your next visit so that you can check the changes that have been made after your experience, hoping to enrich your stay even more. Greetings...More

Reviewed 3 March 2017 via mobile

The hotel is far from town. It is on the hill. No lake view. Beautiful hotel construction. The suite rooms are nice and clean but small and not closets. However no heating to warm the rooms. The only option is a chimney with fire woods....More

Thank Mercedes U
Response from loto_azul_hotel, Gerente at Loto Azul Hotel & SpaResponded 6 July 2017

... Definitely a different concept in Valle de Bravo, which disconnects us from the city lifestyle in many ways. Let us know your needs on your next visit to offer you a total rest. IM at your service.

Reviewed 27 November 2016 via mobile

Excellent service! People at the restaurant are really nice and aware to give us the best service! The food and the view complete the nice experience. All the people at the hotel are very kind. We are considering coming back.

Thank Beto T
Response from loto_azul_hotel, Gerente at Loto Azul Hotel & SpaResponded 15 July 2017

Thank you for your comments, we hope to see you very soon so that you know our new spaces.

Reviewed 20 June 2016 via mobile

Excessive price! Rooms not working properly, stinky bathroom, expensive food, no flavor at all! Bad room service, no ice. Spa! Good massage, but horrible amenities. Had to ask for towels, no bottled water! Jacuzzi no very privet as they say, people from the restaurant can...More

Thank Proinstallit
Reviewed 20 June 2016 via mobile

Service is not good and food is tasteless. Spa is ok, but expensive considering their not-so good facilities (the jacuzzi is not as private as they mention, for instance, and had to ask for towels every circuit), though therapist were good. Stayed at room 40...More

Thank Claudette M
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Concierge
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Hot Tub
Details
Price range
USD 112 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Valle de Bravo
Room types
Family Rooms, Suites
Details
Price range
USD 112 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Valle de Bravo
Room types
Family Rooms, Suites
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Traveller (94)
Room & Suite (54)
Dining (14)
Pool & Beach (13)
Business Centre & Event Rooms (32)
Family and Play Areas (19)
Questions & Answers
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Room Tips
"Ask for suite # 40, very spacious and nice."
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