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Hacienda Cantalagua

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184 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Albuquerque, New Mexico
Reviewed 3 weeks ago

For the hotel portion of this facility, we would extend an excellent rating since the room was large, beautiful and very comfortable! The grounds were outstanding. But our one letdown was the restaurant and their dinner menu as it just didn't live up to our expectations from the rest of the facility. One does wonder how they chose this location...

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Helpful?
1Thank Neil C
Cantalagua H, Director General at Hacienda Cantalagua, responded to this review

Dear Guest We thank you for your comments, they always help us to improve, we are very sorry that our restaurant did not meet your expectations. On top of this, I commented that our restaurant menu has been completely renovated recently but there is still a need to add dishes that we are sure will be of your liking and...

Xalapa, Mexico
Reviewed 26 October 2016

A place with luxury but not expensive, excellent quality in meals, Architecture Colonial style, full of history, with Museum, Church, Golf, . The Hotel has Modern and Colonial zones, but full comfortable rooms, marvelous gardens and some Conference Rooms. Beautiful Place!

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Helpful?
Thank AgustinNahum
Cantalagua H, Director General at Hacienda Cantalagua, responded to this review

Good day Dear Guest We greatly appreciate your comments, we are very pleased that the Treasury has fulfilled its expectations Cantalagua! Your comments are very important to us and help us to improve day by day. We hope to see you soon!

Tampico, Mexico
Reviewed 10 August 2016

The wedding venure was gorgeous. I got lost a little on the way here because the GPS lost signal. I arrived after dark and found that when passing the front gate the hacienda is visually spectacular. The reason for my average vote is the service. It was raining cats and dogs when I arrived in a party gown and high...

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Helpful?
Thank Alison D
Cantalagua H, Director General at Hacienda Cantalagua, responded to this review

Dear Guest We greatly appreciate your comments , always make us very well , referring to the point of service will offer my sincerest apologies also add that we always have umbrellas and our staff very active buttons to support with a shopping glof and umbrella, without thier surely was a little of confusion for his tardiness that is probably...

Mexico City, Mexico
Reviewed 27 July 2016

We were advised to visit this Hacienda by some friends and were in doubt until the end about if that was the right place for our 5-day vacation (travelling with a 3yr old boy and a 8-month pregnant wife). Reviews in several sources varied a lot from 5* to 1*, which was somewhat confusing to judge. In the end, it...

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Helpful?
1Thank RM00184
Cantalagua H, Director General at Hacienda Cantalagua, responded to this review

Good afternoon Dear guest First of all thank you very much your comments , we're glad to have bet for choosing to stay, on the details of wifi I tell him we're working hard para we do not have these problems again , On the Air Conditioning I commented that because the weather is unnecessary But sin we gladly review...

MEX DIF
Reviewed 18 May 2016

The new rooms area is gorgeous, the new rooms are great with a lot space in the room and in the bathrooms. They can improve in the food and service as well. a very nice please to take a lovely weekend with your girl/boyfriend, wife/husband.

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Helpful?
Thank GERARDO C
Cantalagua H, Director General at Hacienda Cantalagua, responded to this review

Dear Guest We appreciate your comments , you said in Hacienda Cantalagua always are working to improve our service quality . We hope very soon Verle

Saltillo, Mexico
Reviewed 15 March 2016

This property is just beautiful the Hacienda the beautiful surroundings this should be a great experience, but was jeopardized by not properly trained personnel and lack of proper supervision, on the room (really beautiful) poor maintenance make difficult to have a proper shower, No coffee kit just a coffee maker we require some cups, over 45 mins waiting for them...

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Helpful?
Thank S O
Cantalagua H, Gerente at Hacienda Cantalagua, responded to this review

Thank you for your opinion, it is very important for us.

Reviewed 30 December 2015 via mobile

New rooms are ok but far from considered suites. Old rooms are some ok and other need maintenance. The golf field is nice but is not properly marked with indications of where the holes are. Food and Service in the restaurant is poor and very expensive. The restaurant at the country club is by far better in food, Service and...

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Helpful?
Thank Luis. T
Cantalagua H, Director General at Hacienda Cantalagua, responded to this review
Google Translation

Buenos días Estimado Lamentamos el inconveniente que sufrió en cuestión de servicio en el restaurante, actualmente nos encontramos trabajando arduamente...

Chicago, Illinois
Reviewed 4 November 2015

Welcome to one of the most beatiful restored Haciendas in Mexico that I have visited. We spent a long weekend with the family there are a lot of activities that kids enjoy. The Indoor pool is great. We also did some horsebackriding Staff is friendly in general, you have to be patiente with service particularly at the restaurant. I saw...

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Helpful?
Thank maicky
Cantalagua H, Director General at Hacienda Cantalagua, responded to this review

Good afternoon We appreciate your comments on Hacienda Cantalagua , we are very pleased that you have enjoyed our service during your stay. We are delighted to receive in the near future . best regards

Mexico City, Mexico
Reviewed 25 August 2015

The other reviews do not exaggerate: this is a really nice place. My family and I enjoyed every moment of our visit. The staff is very accommodating, the food is wonderful (maybe a little expensive, but worth it), the whole environment of the rooms, pool, recreation areas, etc. It is hard to say what was our favorite. Only one downside,...

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Helpful?
Thank gilgo_22
Mexico City, Mexico
Reviewed 25 June 2015

Last mid May I spent a working week in Hacienda Cantalagua, being away from the "business as usual" office days and distractions, the entire team gets to focus on the tasks and work in a timeless atmosphere of peace and quiet. It is said (and probably true) that this 18th century Hacienda (Built in 1744), at some point hosted the...

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1Thank Alberto B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Come meet one of the Haciendas of MexicoCantalagua Hacienda Hotel & Country Club is a typical Mexican hacienda former eighteenth-century colonial and contemporary architecture combines two sections XVIII Century XXI Century together and provide comfort and excellence with its 126 luxury suites that offer all the comfort of a hotel 5 stars that combines history and modernity for relaxation , fun or workCantalagua Hacienda Hotel & Country Club features an Federated Golf 18 Hole Par 72. Covering an area of ​​7,086 yards, surrounded by 14 beautiful lakes , which allow all kinds of tournaments held throughout the year.Located 20 minutes drive from Atlacomulco , State of Mexico , 90 minutes from Santa Fe City, 5 minutes from Tepetongo World Waterpark and Farmer , 80 minutes by car from Toluca airport , 40 minutes drive from the monarch sanctuaries and 120 km from the city of Morelia butterfly.Free Wi- fi, parking, fitness center , heated indoor pool, tennis courts, football , volleyball , basketball , paddle tennis, bike rides .It has extensive facilities for conferences or working groups with 15 rooms of various sizes .A unique place for weddings and social events that contrast luxury with its beautiful gardens and green areas.In the Patio restaurant in its cuisine will find a wide range of regional , national and international dishes with what will please the most discerning of palates ; table wines and its national and international bar will be the ideal place for a perfect evening or simple family life complement.At around the Hacienda , you can visit the magical town of Tlalpujahua ( Michoacan ) , surrounded by forests and mountains , decorated with cobblestone streets and houses with architecture between French and Mexican , buildings with adobe walls , ornate facades with pink quarry quality. Pueblo artisan working the holiday area.The magical town of El Oro (State Of Mex. ) Gloria mining of this entity and the country is another place near the hotel . And while the term splendor while mining continues to stand as a tourist magnet of great respect. It has stately buildings that capture the attention of visitors and encourages them to seek further references of its interesting history . Should explore its picturesque streets , cobblestones and reach the traditional Garden Madero. It is a peaceful place, with lovely benches and a dense grove , great to see the people waking up slowly . In neighboring bakeries Garden Madero, serving rich coffee and delicious hot biscuits . ... more   less 

Additional Information about Hacienda Cantalagua

Address: Hacienda Cantalagua s/n, Contepec 61020, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Michoacan > Contepec
Price Range: $88 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Cantalagua 3.5*
Number of rooms: 126
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Also Known As:
Hacienda Cantalagua Contepec
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Cantalagua staff and other travellers.
4 questions
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Questions? Get answers from Hacienda Cantalagua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the original section”
 of 5 bubbles 324neilc, 14 Nov 2016 | Read review
“Room 201 s.XVIII was very noisy at night due to laundry facilities (but it hosts a great jacuzzi);we finally requested moving to other room.”
 of 5 bubbles RM00184, 26 Jul 2016 | Read review
“choose the new room section”
 of 5 bubbles GERARDOC91, 18 May 2016 | Read review
“Great views”
 of 5 bubbles so147, 14 Mar 2016 | Read review
“Modern section (S XXI) is a little colder than Old Section (S XVIII)”
 of 5 bubbles maicky, 3 Nov 2015 | Read review
5 of 5
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