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Fairmont Le Manoir Richelieu

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Fairmont Le Manoir Richelieu
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1,935 Reviews from our TripAdvisor Community

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Showing 773: English reviews
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Quebec City, Canada
Reviewed 4 weeks ago

Stayed at the Manoir on a Friday to celebrate my wife's birthday. We got there early so we wanted to have lunch before heading out for snowshoeing. Found out that none of the hotel's restaurants are opened for lunch during the week, so had to have lunch at St-Hubert at casino next door, this was disappointment #1. Checked in to...

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Helpful?
1Thank gdumais
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear gdumais, Thank you for your recent stay at the Fairmont Le Manoir Richelieu. It is sadden me that we couldn't provide you a seamless arrival experience and restaurant service that we are aiming for. And, for that, please accept my sincerest apology for it Your feedback is importance to us and gives us a direct opportunity towards a better...

Terrebonne, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 31 October 2016

Staying at the Fairmont Le Manoir Richelieu is almost like transposing you in the shoes of the Royal Family ! The personnel of the hotel is very dedicated to offer his guests a great experience, and it starts at the check-in. The pool personnel was great, showing you the surroundings, asking you if you need bathrobes for the kids (the...

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Helpful?
1Thank Starfish03
About Hotel's Favourite Review
Valerie L, Guest Relations Manager at Fairmont Le Manoir Richelieu, responded to this review

Thank you very much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us and we will gladly share your comments with our team. Kind Regards, Karim Ikrimah Director of Operations Fairmont le Manoir Richelieu Karim.Ikrimah@Fairmont.com

Montreal, Canada
Reviewed 4 weeks ago

from the minute we step into the hotel to the last minute we departed, hotel was beautiful, staff was very friendly and always ready to go the extra step for you. Hotel connected to the casino, great onsite restaurents.

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Helpful?
1Thank limo93_2010
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Thanks for the outstanding review, limo93_2010! We're delighted to hear that you had such an exceptional stay with us! It's wonderful that our team provided you with excellent service and took great care of you! That's what we like to hear! We're also very pleased that you enjoyed your restaurant and that everything was comfortable for you. We'd love to...

Reviewed 17 February 2017

A superb hotel that has everything and more one can ever wish for in a setting that is world class. The restaurants are five star and the surrounding area is one of my favourite places in the world. Definitely worth staying there for a few nights.

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Helpful?
1Thank Nancie L
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Nancie L, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit...

San Rafael, California
Reviewed 31 January 2017

I've been there twice now, 13 years apart. This simply is a great hotel - Fairmont quality - in a small to mid-size town in Charlevoix. The site is simply stunning, overlooking the St. Lawrence River. The staff and food is Fairmont quality - they've done it right. Thanks to the US-CAD exchange rate, the price is quite reasonable.

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Helpful?
Thank abd1958
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear ABD1958, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Many thanks Karim ikrimah Director of operations Fairmont le Manoir Richelieu

Reviewed 24 January 2017

Charlevoix is all in all the most romantic and scenic place in Quebec! And the Manoir is a MUST visit! The casino is on site too. WE stayed here for my 40th celebration! The rooms are so pretty, and we had a view of the St-Laurence... I wish we could have enjoyed the chic room more... but there's just so...

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Helpful?
2Thank Amarevita
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Amarevita, We appreciate the time you took to post your recent comments from your stay at our hotel. Thank you for the kind words and compliments of our staff. We hope to see you in the near future. Thank you very much for writing a review regarding your recent stay with us. I was so glad to read how...

Toronto, Canada
Reviewed 22 January 2017

Beautiful resort with indoor and outdoor pools. Nice to sit outside on the terrace while having drinks or food. Overlooking the St. Lawrence. Fabulous golf course. Staff professional and courteous. Rented bikes and biked into town.

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Thank Suiteday13
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Suiteday13, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Montreal
Reviewed 13 January 2017

Windsnwaters occasionally has extra money for Luxury, so we headed to Le Manoir Richelieu in the heart of the Charlevoix Region. Everything was almost perfect (I don't ever give perfect by the way, as we is human), and by far a favourite destination. e spent 4 days here and enjoyed it immensely, except if you want tranquility, and peace, and...

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Helpful?
2Thank WindsNWaters
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear WindsNWaters, We very much appreciate your comments regarding your stay at the Fairmont Le Manoir Richelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Ottawa, Canada
Reviewed 1 January 2017

We've stayed at this casually elegant hotel for two days in each of the past five years (with a bus tour), and never been disappointed. Its location is most beautiful on a hill overlooking La Malbaie on the St. Lawrence. The staff are unfailingly welcoming and helpful. We usually opt for buffet meals for the chance to try different options,...

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Helpful?
Thank Alexa D
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your kind words and positive feedback with us. We were delighted to read you would recommend Fairmont le Manoir Richelieu to others and hope to have the pleasure of welcoming you back soon. Kind regards, Karim Ikrimah Director of Operations Fairmont le Manoir Richelieu Karim.Ikrimah@Fairmont.com

Montreal, Canada
Reviewed 1 January 2017

The hotel and its grounds are really nice. Personnel in the lobby are really helpful and friendly. The room itself was cozy and spacious. Having paid 300$ plus tax for one night, the room was definitely NOT worth it. - The towels and bath robs provided had RIPS in them - Shower curtain had orange/brown stains all over it -...

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Helpful?
Thank Ellen Q
Karim I, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I hope that you will accept our sincere apologies for the disappointment with your stay. Please feel free to follow-up personally with me in regards to the issues you’ve mentioned. I can be reached at karim.ikrimah@fairmont.com and look forward to hearing from...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fairmont Le Manoir Richelieu
Fairmont Le Manoir Richelieu
Cuisines: Canadian, French, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The entire team of Fairmont Le Manoir Richelieu welcomes our guests to experience unique gastronomy, spectacular views and the abundance of activities available in the picturesque region of Charlevoix. Located only an hour and fifteen minute drive from Quebec City, nestled between mountains, forest and the scenic village of La Malbaie, our property, offering 405 rooms and 4 restaurants is the ideal retreat whether you are in need of a peaceful getaway or an active expedition. Our team’s mission is to make you feel at home and we will ensure everything runs smoothly from your arrival to your departure. Winter activities at Fairmont Le Manoir Richelieu include: snowmobile, dog sledding, snowshoeing, cross-country skiing, as well as skiing in one of the nearby ski resorts, Le Massif or Mont Grand-Fonds. During the summer season, countless options are also available to you: whale watching, 27-holes world class golf course, mini golf, tennis, outdoor pools, hiking…to name a few! Since we care about the whole family’s well-being, children are invited to enjoy the exciting activities available within our children’s Beluga Club. The possibilities are endless at Fairmont Le Manoir Richelieu, and our concierge will be delighted to assist you with any request you may have concerning the area activities, such as the Astronomical Observatory of Charlevoix, the Hautes-Gorges-de-la-Riviere-Malbaie national park, the trail of flavors and The Baie-Saint-Paul village. Located next to Fairmont Le Manoir Richelieu is the Casino de Charlevoix, offering guests the opportunity to test their luck and experience the vibrant nightlife that is waiting right outside our doors. For a perfect afternoon escape, unwind at the Spa du Manoir and treat yourself to one of our signature treatments, complete with a dip in the Jacuzzi or the indoor pool. ... more   less 

Additional Information about Fairmont Le Manoir Richelieu

Address: 181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Region: Canada > Quebec > La Malbaie
Price Range: $185 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Manoir Richelieu 4.5*
Number of rooms: 405
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Also Known As:
Fairmont Le Manoir Richelieu Hotel La Malbaie
Fairmont Hotel La Malbaie
Fairmont La Malbaie
La Malbaie Fairmont
Fairmont Le Manoir Richelieu La Malbaie, Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Manoir Richelieu staff and other travellers.
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Questions? Get answers from Fairmont Le Manoir Richelieu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the view of the river”
 of 5 bubbles limo93_2010, 28 Feb 2017 | Read review
“rooms facing the water with jacuzzi is the best”
 of 5 bubbles , 16 Feb 2017 | Read review
“Saint-Laurence view”
 of 5 bubbles Amarevita, 23 Jan 2017 | Read review
“The best rooms have a view of the St. Lawrence.”
 of 5 bubbles alexad681, 31 Dec 2016 | Read review
“Best in the Area”
 of 5 bubbles geoffreyt148, 24 Dec 2016 | Read review
5 of 5