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Extended Stay Canada - Toronto - Vaughan

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Extended Stay Canada - Toronto - Vaughan
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403 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

Worst front desk staff I ever met in my life. I've been travelling for more that 20 yr and never seen such an awful staff, unwelcoming, sad faces and complete uncooperative ladies. I stayed 6 days suffering from their attitude. The hotel does not provide daily room cleaning. They have very poor internet. They asked guests to pay 3.99 $...

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Helpful?
Thank halash1
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Please accept our apologies for the less than positive experience with our front desk team. We have customer service training in place for our associates, so we are sorry this situation was not handled appropriately. I have alerted my Front Desk Manager and shared your concerns so this does not happen again. Thank you for your feedback, and we hope...

Reviewed 1 week ago via mobile

Front desk was very supportive. We told them that our daughter was under the weather and they upgraded to a suite so everyone could have their own bed to get a good night's rest. They have a hot breakfast with cereals in the morning. There is 5 of us and we all slept well and felt there was plenty of...

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Helpful?
Thank Lauree L
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for selecting Extended Stay Canada - Toronto – Vaughan once again. We are delighted to know you loved our excellent service and your spacious room along with the comfy bed. It was our pleasure having you as our guest, and we hope to welcome you and your family back soon. Sincerely, General Manager

North Bay, Canada
Reviewed 1 week ago

This was my second stay at the Extended Stay Vaughn. It is decent enough...I would stay again if the price was right. My only complaints are minor...reception on the tv is spotty...but cleared up if you stay on channel for a few minutes. The lighting in the kitchenette is poor...it is difficult to see the food you're cooking on the...

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Helpful?
Thank upsetter36
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

We appreciate you being our guest. It’s our pleasure knowing you loved our location and had an overall nice stay. We appreciate your observation and have taken a note of it. It is always a pleasure to welcome a familiar face back for a visit, and we hope to see you again very soon. Sincerely, General Manager

Montreal, Quebec
Reviewed 1 week ago via mobile

I must admit not knowing anything about this hotel, i didn't know what to expect. Check-in was not only fast and courteous but Princess went out of her way to let us see the room prior to completing our reservation. Room was clean & spacious, what else can you ask for? Good location. Great price. Clean accommodations. Breakfast is simple...

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Helpful?
Thank Peters90210
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for selecting Extended Stay Canada - Toronto – Vaughan and recommending us. We are delighted you loved your room, our location and the breakfast we serve. Thanks for highlighting the service provided by Princess for a job well-done. I will share your praises with her. We look forward to welcoming you back soon. Sincerely, General Manager

London, Canada
Reviewed 1 week ago

Excellent location. The hotel is well kept and also offers free breakfast. The rooms are clean and offer a little kitchenette. It is great for business, family stay and even a large group stay. Staff is friendly and helpful. Never had any issues with this hotel. I highly recommend this hotel if you are in the area and needs a...

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Helpful?
Thank Samuel A
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Samuel, thanks for your terrific review! It's so nice to read about the highlights of your stay and your nice comments about our well-maintained property and great service. We appreciate your recommendation and hope you and your family will choose Extended Stay Canada - Toronto - Vaughan on your next trip to our area. Sincerely, General Manager

Reviewed 2 weeks ago via mobile

It's basically a three stars hotel. Many things don't help to get a higher mark. This is just a personal opinion but let's speak of amenities and behavior of the guest service. It may be necessary to say hi to the guest or good morning just to let him know that he's always welcome, especially if he moved there for...

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Helpful?
Thank Andre-bibi
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for taking the time to evaluate your stay and for sharing your feedback. We strive to provide guests with all the comforts of home, so we were disappointed to read we did not meet your expectations. We are sorry for the inconvenience it caused. Your comments will help us as we continually improve our facilities and service. We appreciate you...

Detroit, Michigan
Reviewed 3 weeks ago via mobile

Extended Stay Canada, which are much nicer than their US counterparts apparently, is a fine place to stay in the Torontoland, with quick access to highway 400 and Canada's Wonderland. The hotel is on Steeles Avenue @ Highway 400. It's in a high traffic area that can get quite gridlocked so bring your patience. Check in was a delight. Michelle...

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2Thank michiganmarlon
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Dear michiganmarlon, Thank you for reviewing your stay at Extended Stay Canada - Toronto – Vaughan. It's good to know you has a great stay and that you enjoyed your spacious and well-equipped room. We are also glad our associates left you with a good impression of the hotel. I will be sure to share your compliments with Michelle for...

Reviewed 4 weeks ago

We got a great price on an amazing room with this hotel. It was only my partner and I however the room came wonderfully furnished and stocked with supplies. I personally really appreciate the free wifi and they give you the code without having to ask for it. The customer service and reception desk were absolutely phenomenal. Chelson provided us...

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Helpful?
Thank Ruthann I
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Ruthann, your review was a delight to read! Thank you so much for your awesome comments about how much you loved your well-appointed suite and especially, the exceptional service from our associates. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this...

Reviewed 5 weeks ago via mobile

I spend more time at the Extended Stay per month than I do at home. I have to give compliments to Every Staff Member. Michelle is very kind and helpful and always smiling. Princess (like Michelle), always shows the same courtesy to me and makes my day when she smiles and says hello. Even Hashish (the night front desk guy),...

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Helpful?
2Thank Michael R
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Michael, thank you for making Extended Stay Canada - Toronto – Vaughan your home away from home. I am extremely pleased to know you loved the extraordinary service provide by our courteous staff. I will surely share your compliments with my associates you mentioned in the review. However, I apologize that your sleep was interrupted and the inconvenience this caused...

Richmond, Virginia
Reviewed 11 February 2017 via mobile

Excellent room and very clean...Michelle at the front desk was very polite and cordial... Would definitely recommend this place... Free wifi..kitchen included. Enjoyed our stay... weekend dinner is included...

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Helpful?
2Thank immayank
00esa, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for being our guest and for sharing your wonderful feedback! We are delighted you loved your well-appointed room along with the kitchenette, excellent service which Michelle provide and our complimentary features. Thanks for recommending us, and we hope to welcome you and your family back at Extended Stay Canada - Toronto – Vaughan. Sincerely, General Manager

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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Extended Stay Canada - Toronto - Vaughan

Address: 3600 Steeles Ave W, Vaughan, Ontario L4L 8P5, Canada (Formerly Extended Stay Deluxe)
Region: Canada > Ontario > Vaughan > North York
Price Range: $110 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Extended Stay Canada - Toronto - Vaughan 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Extended Stay Deluxe Toronto-Vaughan Hotel Vaughan
Extended Stay America Vaughan
Extended Stay Vaughan
Vaughan Extended Stay
Hotel Style:
#1 Best Value Hotel in Vaughan
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay Canada - Toronto - Vaughan staff and other travellers.
4 questions
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7 months ago
Sarnia
London, Canada
11 months ago

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Questions? Get answers from Extended Stay Canada - Toronto - Vaughan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very accessible and clean”
 of 5 bubbles SamuelA999, 13 Mar 2017 | Read review
“If you don't ask, they can't give it to you. Ask for the upgrade, etc. They seek to please.”
 of 5 bubbles thawthorne7, 6 Feb 2017 | Read review
“main floor rooms have sliding glass door to parking lot - consider ease of access vs more security (not the nicest area)”
 of 5 bubbles GailynS, 5 Feb 2017 | Read review
“good value”
 of 5 bubbles badmintonplayer, 8 Jan 2017 | Read review
“Executive suites are very large”
 of 5 bubbles BoltonDan, 19 Dec 2016 | Read review
5 of 5