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Hilton Garden Inn Toronto/Ajax

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Hilton Garden Inn Toronto\/Ajax
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467 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Toronto/Ajax
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Showing 452: English reviews
Markham
Reviewed 4 April 2016

Hilton garden inn is the best hotel to stay in Ajax. Every time i travel to Durham region I prefer staying at Hilton garden inn the staff is very friendly and it's worth for my money to stay at above hotel I would recommend this hotel to everyone

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Helpful?
Thank 620gurpreetsinghs
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for your wonderful feedback about your recent stay at the Hilton Garden Inn Toronto Ajax. I am so happy you enjoyed your stay and am pleased to know that the property accommodated your travel needs while you were on your trip. It was an absolute pleasure to have you stay with us and we look forward...

Niagara Falls, Canada
Reviewed 4 April 2016

The hotel staff are friendly, rooms are clean and comfortable. I always sleep well in the beds. Check-ins and outs are quick. The lobby is clean and offers an afternoon snack. Fitness centre is satisfactory.

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Helpful?
Thank Kristen R
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write a review about your recent stay experience. I am happy to learn that you had a good stay with us and found the facility and services offered here to your satisfaction. If there is anything we can do to make your future stay more enjoyable, please feel free to contact...

Toronto, Canada
Reviewed 3 April 2016

Stayed here for a wedding. We had a king suite on the 4th floor. Our room was spacious and clean. The wedding was on site. The hotel did a beautiful job of decorating. The snack/foods at 10 were really good. There were only 2 downfalls, the bed(even with the comfort dial) was uncomfortable. It was either too hard or felt...

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Helpful?
Thank Jacqueline B
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for sharing your recent stay experience with us. My sincere apologies for not exceeding your expectations with regards to our garden sleep system beds. Please connect with me directly at 905-619-5078 so that I am able to discuss more about your recent experience. Please be assured that your concerns will be followed upon so that other guests are...

Reviewed 3 April 2016 via mobile

This was an okay place. There is some remodeling going on but nothing bad. Rooms are decent. The pillows are way too soft. They have no support at all. They have an "Apple Pie " on their dessert menu but it is really an apple muffin. Rather disappointing. They breakfast is rather pricey. If you go with the regular continental...

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Helpful?
Thank Tara A
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for sharing your experience with us via Trip Advisor. Your comments help us as we continually improve to ensure our service and facility standards exceed guest expectations. I appreciate your feedback and look forward to welcoming you back in the near future.

Pickering, Canada
Reviewed 3 April 2016

As we walked in late night the hotel has you scan your card to enter as a security measure. Yet the front desk clerk implied we weren't supposed to be there as he said in a snarky voice, "do you even have reservations here?" The white clerk profiled us and, badgered us for room number and name to match reservation....

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Helpful?
Thank Sumit S
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for sharing your feedback about your recent stay with us. Your concerns will be followed upon to ensure issues mentioned are rectified right away. We value your comments and hope you will stay with us in the near future.

Detroit
Reviewed 29 March 2016

Stayed with my wife and 3 young kids for one night. Overall, a great hotel...clean and comfortable for a family if 5. My only very minor compliant: The quality of the breakfast buffet and service needs to be improved.

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Helpful?
Thank ckokinas
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for choosing the Hilton Garden Inn Toronto Ajax for your travel and accommodation needs. I am delighted to know that you had a pleasant stay with us. I appreciate you sharing your review via Trip Advisor. Please let us know when you are in the area next and we will be more than happy to assist you with...

Toronto, Canada
Reviewed 26 March 2016

My wife and I recently stayed at this Garden Inn and were not disappointed. The room was clean and relatively quiet (we were right across from the pool entrance). The gym is small but adequate. The highlight here is the breakfast. The breakfast is massive and includes a fresh made omelet to your taste. The staff are all friendly but...

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Helpful?
Thank JamesII
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

We are extremely excited to hear your wonderful feedback and I will be sure to share this with all of our departments at the hotel. It is always is a top priority to provide genuine care for our guests and our mission to empower staff to create unique and memorable experiences. It was our absolute pleasure to have you stay...

Bancroft, Ontario
Reviewed 24 March 2016

I have stayed here twice now and I have been very happy with both times. The meetings where across the parking lot. The hotel is easy to get to and very friendly staff. I used the pool this time, it was ok nothing special.

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Helpful?
Thank jazanimal
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for your recent feedback and wonderful comments. It is our goal to WOW every guest and exceed guest expectations. I am glad we were able to accommodate you. I will definitely share your comments with the entire staff and management. Thank you for staying with us and we look forward to welcoming you back in the near future.

Little Britain, Canada
Reviewed 19 March 2016

The hotel was very clean and the hotel staff were very professional. The food was great and the dining staff were very friendly Easy access to shopping and the big box stores as well the hy- way. I would strongly recommend this hotel for future visits to Durham Region

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Helpful?
Thank Sharman M
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for choosing the Hilton Garden Inn Toronto Ajax for your travel and accommodation needs. I am delighted to know that you had a pleasant stay with us. I appreciate you sharing your review via Trip Advisor. Please let us know when you are in the area next and we will be more than happy to assist you with...

Montreal, Canada
Reviewed 8 March 2016

I stayed at the Hilton Garden Inn Ajax in October! I arrived late and exhausted, the Check in process was quick and easy! The staff were friendly but the housekeeper was exceptionally amazing and super nice!

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Helpful?
Thank Beetimes
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for taking the time to share your experience via Trip Advisor. We appreciate your feedback and am thrilled to know that you enjoyed your stay with us. It is always encouraging to know that valued customers like you appreciate the quality of service that we offer. I will be sure to share your review with the entire staff...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Toronto/Ajax

Address: 500 Beck Cres, Ajax, Ontario L1Z 1C9, Canada
Region: Canada > Ontario > Ajax
Price Range: $124 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Toronto/Ajax 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Ajax Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Toronto/Ajax staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Toronto/Ajax staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on the highway 401 room”
 of 5 bubbles Seethaler, 21 Oct 2016 | Read review
“For accessibility, this room cannot be beat!”
 of 5 bubbles GreyDiamond, 26 Sep 2016 | Read review
“We chose a room away from elevators and vending machines.”
 of 5 bubbles margaretm364, 7 Sep 2016 | Read review
“Request a room away from the elevators. Its really noisy! Make sure to bring a towel to the pool. Eat out!”
 of 5 bubbles irie_male, 24 Jul 2016 | Read review
“Rooms on the west side face away from the highway so are a little quieter.”
 of 5 bubbles Jamie-Sadie, 25 May 2016 | Read review
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