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We stayed here on 23 of July 2015 first of all the rooms are like little coffins very dark and grungy then to top it off my daughter found a used condo in our room. So much for clean and comfortable hotel first and last...More
1 Thank Ian W
Response from PeterK431, Operations Manager at Marystown Hotel & Convention Centre
After a thorough investigation of your claim we have conducted disciplinary discussions with the employee responsible for cleaning your room on that date. We cannot apologize enough for the ordeal you and your family went through after checking in and fully understand your disappointment and...More
My husband and I attended an event with a group of friends in Marystown for a weekend and the majority of our group stayed at the hotel. It was not the first time we stayed there. We stayed there the year before in a room...More
Thank 22Gail_B
Response from PeterK431, Operations Manager at Marystown Hotel & Convention Centre
Thank you for your review, it’s always great to see good reviews from repeat customers. We do apologize for the noisy AC but we are pleased to state that we are replacing all those old window units with new incremental heating and cooling units.
I was there on business. The rooms were spacious, clean and bright. The staff is friendly and helpful. Restaurant onsite. Next to grocery store & mall. It not new but keep up good. I would stay here again.
Thank Heather M
Response from PeterK431, Operations Manager at Marystown Hotel & Convention Centre
It's always a pleasure to read positive reviews; thank you Heather.
Stayed here for a few nights in winter, pretty much snowed in for one day. It's OK - room was clean, staff were helpful and friendly, and the attached restaurant was pretty good too. Yes, it is an older place, but no real issues, other...More
Thank nixfix70
Response from PeterK431, Operations Manager at Marystown Hotel & Convention Centre
Thank you nixfix70
Your review and observation is very much appreciated and look forward to having you stay with us again
Room was clean and restaurant in hotel was good. However the lady at the front desk was incredibly rude and unprofessional, it ruined an otherwise pleasant stay. Only other hotel in town burned down last week so I guess I will be staying in BnB's...More
Thank Darcyknight
Response from PeterK431, Operations Manager at Marystown Hotel & Convention Centre
Thank you for your review. We were sorry to hear about your objectionable experience with our GSR which ruined an otherwise pleasant stay. We trust our handling of this unfortunate incident was handled to your satisfaction after our GM contacted you on this matter.
Once...More
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