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My friends and I were there from St John's for a Lion's Club Convention so the Hotel was filled to capacity. Our room was clean, beds comfortable, if we ran out of anything soon as we asked it was delivered! The friendliness of the staff...More
Thank myrkel
Response from PeterK431, Operations Manager at Marystown Hotel & Convention CentreResponded 26 October 2015
Thank you MYRKEL for your great review. It has always been a pleasure catering to the Lions & Lionesses who attend the Lions Club Convention each year. It is an event we look forward to with great enthusiasm and we (management & staff) have always...More
Stayed at this hotel on September 22, 2015. I cannot say enough good things about it. Our room was lovely, the bed was very comfortable and the staff were so friendly and helpful with information about the area. A big THANK YOU to all the...More
Thank jeangarland930
Response from PeterK431, Operations Manager at Marystown Hotel & Convention CentreResponded 3 October 2015
Hi jeangarland930, thank you for the great review of our Hotel and our Staff. I’m sure they will appreciate your review as much as I. Reviews such as yours make our owners, management and staff proud of the hard work and dedication put into making...More
I stayed here this past weekend and what a horrible experience. I will say that the room was clean but that was the only positive thing that I can say. I was there with my son for soccer so we had two early mornings, we...More
3 Thank edpc01
Response from PeterK431, Operations Manager at Marystown Hotel & Convention CentreResponded 3 September 2015
It’s always disappointing to hear from customer’s who didn’t enjoy their stay with us. Your comment “it doesn't matter what your reason is for staying there everyone should be treated with the same respect and hospitality” is absolutely correct. We stress the importance of this...More
My nephew got married in Marystown last weekend and had the reception at this hotel. We had booked our rooms 1 year in advance. My brother booked his room first and then a few minutes later I called to book mine. When I called to...More
1 Thank Marilyn B
Response from PeterK431, Operations Manager at Marystown Hotel & Convention CentreResponded 1 September 2015
Sorry to hear you had a disappointing stay at our hotel. Notably the weekend you stayed we were at full capacity with large numbers of check-outs and new arrivals on Saturday. Check in time is 3pm & check out time is 11am and while we...More
We stayed here on 23 of July 2015 first of all the rooms are like little coffins very dark and grungy then to top it off my daughter found a used condo in our room. So much for clean and comfortable hotel first and last...More
1 Thank Ian W
Response from PeterK431, Operations Manager at Marystown Hotel & Convention CentreResponded 6 August 2015
After a thorough investigation of your claim we have conducted disciplinary discussions with the employee responsible for cleaning your room on that date. We cannot apologize enough for the ordeal you and your family went through after checking in and fully understand your disappointment and...More
