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Quality Inn and Suites

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Quality Inn and Suites
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Leduc, Canada
Reviewed 22 October 2016

Staff was sincere, they made me feel like I mattered. The rooms were clean, the beds were comfortable. My rate included free breakfast which was satisfactory. The lounge looked great but I did not have the chance to try it out.

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Helpful?
Thank patnef
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Reviewer, We are delighted to hear that you enjoyed your recent stay at our property and will be sure to pass the compliment on to our hard working staff. It was a pleasure serving you and we look forward to seeing you again in the future. Best Regards, Tareq Morad General Manager

Saskatchewan, Canada
Reviewed 4 October 2016

We stayed twice once on the way to Yellowknife. Our daughter and granddaughter were with us at that time. They really enjoyed the voucher allowing them to use the pool and water park at the hotel right across the highway. The rooms were comfortable and clean. Prices reasonable. Breakfast included with the meal was very nice the first stay. Second...

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Thank Jzjsolo
Tareq M, General Manager at Quality Inn and Suites, responded to this review

To Whom it May Concern, We greatly appreciate the time you took to review our hotel and are glad you enjoyed your stay with us. We look forward to your next visit. Kindly, Tareq Morad General Manager

Calgary, Canada
Reviewed 22 September 2016

Came to High Level to visit family and while it is not the most luxurious hotel, it is great value. Rooms are cozy and comfortable and you can access from inside or out. Breakfast was way better than what most places offer. They have fruit, yogurt, eggs, waffles, pastries, etc. Room service until 3 was nice option to have as...

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Thank Journey P
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Journey, We are delighted to hear that you enjoyed your stay with us and appreciate you taking the time to write a review about our property. Best Regards, Tareq General Manager

St. Albert, Canada
Reviewed 6 September 2016

I enjoyed my stay at this hotel. The rooms were clean and the beds were comfortable. Breakfast is included with your stay, nothing extravagant but everything you would expect of a free breakfast: waffles, pastries, eggs, etc... I also had dinner in the restaurant and the steak was great. This is a good hotel for a reasonable price.

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Thank dvdfreed
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. It was a pleasure serving you and we look forward to seeing you again on your next trip to High Level! Best Regards, Tareq Morad General Manager

Red Deer, Canada
Reviewed 20 August 2016

-room was clean except for the bathroom (toilet seat was dirty, hair in the bath tub and one day a grasshopper was siting on the sink) -never any one at the front desk, they are usually outside smoking -key to my room only worked for one swipe then I had to go get it reactivated -breakfast is decent but the...

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Thank lisaG989GQ
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback regarding your recent stay at our property. We are disappointed to hear that we did not meet nor exceed your expectations. We take these matters very seriously and your concerns have been addressed. We hope you give us the opportunity to serve you once more....

Calgary, Canada
Reviewed 10 May 2016

I recently travelled up to High Level to visit my sister and her family from Calgary and was a little anxious as to what I was going to experience while here. The staff here is extremely helpful and eager to assist in any way possible. The breakfast offers what one would typically have if at home - waffles, eggs, sausage,...

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Thank javelinepfeiffer
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Javeline, We greatly appreciate the time you took to write such a positive review of our property. As it is not always easy to be away from home, it is our aim to offer a comfortable and convenient stay for our patrons. Again, we thank you for your feedback and we look forward to seeing you again the next...

Reviewed 19 April 2016

Driving through High Level I was very surprised to see so many recognizable brands. As a choice rewards member I decided to choose the Quality Inn. It was a fantastic choice! The beautiful welcoming lobby was a great first impression, followed by a lovely greeting from the front desk lady. She was very sweet and sold me on the Steak...

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Thank Josh Y
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Josh, We are delighted to hear that you had such a positive experience while staying at our hotel and will be sure to pass on the compliments to our hard working staff. It was a pleasure serving you and we look forward to seeing you again in the future. Sincerely, Tareq Morad General Manager

Fort Lauderdale, Florida
Reviewed 9 December 2015

In such a northern community, what a blessing it is to have everything indoor! I pulled up to my room, didn't have to leave, and got to enjoy dinner and nightlife all under one roof. Made to order breakfast was absolutely delicious! Anyone eating in the restaurant or lounge has to try the steak and lobster, it's to die for....

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Thank hailey m
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Halley, Thank you for your wonderful feedback. It was a pleasure serving you and we hope to see you again soon! Kindly, Tareq Morad

Reviewed 17 October 2015 via mobile

This hotel does not have a water park as advertised although there is one across the highway at the Best Western. The bathroom was dirty and dining room unclean and dingy. We had to go back to the front desk three times for them to get our door keycard to work. The sink in the bathroom drips non-stop. The couple...

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Helpful?
Thank maggiesmama
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Guest, We are disappointed to hear that we did not meet or exceed your expectations. All of the maintenance issues you've pointed out have been examined and addressed. We hope you give us the opportunity to host you once again. Kindly, Tareq Morad

Reviewed 1 October 2015 via mobile

Stayed here both going to and coming from Yellowknife to visit family. Had a "jacuzzi suite" which had a 2 person jacuzzi tub right in the room area and a gas fireplace. Doing updates in lobby area and it looks great. Instead of breakfast room, breakfast is offered from a 3 choice menu in restaurant. Husband and I both had...

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Helpful?
Thank Debbie G
Tareq M, Manager at Quality Inn and Suites, responded to this review

Hello Debbie! We are so pleased to hear that you enjoyed staying at our property. Your feedback is greatly appreciated and we look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full service hotel became franchised with The Quality Inn & Suites in early 2013. The newly renovated property features a wide variety of guest rooms including singles, doubles, kitchenettes, and 1 & 2 bedroom suites.Each room is equipped with high end Sealy mattresses, luxurious bedding, fire place, 40" LCD tv's with digital cable, fridge, microwave, in room coffee, alarm clock, iron, and ironing board.Breakfast is included and made fresh to order in our on-site dining room, known for it's great steaks and seafood, open until 10pm nightly. Guests enjoy interior access to all the hotel amenities including banquet room, lounge, VLT lounge, and night club.Our guests have free access our FIBRE OPTIC INTERNET, the fastest and most consistent wifi connection available.We look forward to hosting you! ... more   less 

Additional Information about Quality Inn and Suites

Address: 9704 97 St | Box 1050, High Level, Alberta T0H 1Z0, Canada (Formerly Stardust Motor Inn)
Region: Canada > Alberta > High Level
Price Range: $103 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Stardust Motor Hotel High Level
Stardust Hotel High Level
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Questions & Answers

Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're flying in, book the Airport shuttle. It's free and it will save you $35 each way.”
 of 5 bubbles patnef, 21 Oct 2016 | Read review
“I preferred a room facing the front of the parking lot”
 of 5 bubbles dvdfreed, 6 Sep 2016 | Read review
“The non-suite rooms are all on a single level so nobody will walk above you!”
  • Gorgeous Gas Fireplace and Surround
 of 5 bubbles AGoingGal, 28 Jun 2015 | Read review
“Ask for a 1 Bedroom suite!”
 of 5 bubbles nancysL8269LU, 12 Apr 2015 | Read review
“I always prefer a room close to the lobby.”
 of 5 bubbles 675jilliant, 7 Jan 2015 | Read review
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