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27/08/2017 28/08/2017
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    Helios Spa

    Golden Sands, Golden Sands 9007, Bulgaria
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    USD 199*
    USD 112*
    SAVE USD 87
    USD 199*
    Traveller (96)
    Room & Suite (18)
    Pool & Beach (16)
    Overview
    • Excellent11%
    • Very good21%
    • Average20%
    • Poor12%
    • Terrible36%
    4 days ago
    “Poor!”
    2 weeks ago
    “Not a 4 star! ”
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Helios Spa
    Deals (11)
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    • Double Room with Park View (2 Adults + 1 Child) - Non-refundable
      USD 199USD 112
      View Deal
    • Standard, Park View, Balcony
      USD 199
      View Deal
    • Standard, Park View, Balcony
      USD 198
      View Deal
    View all 11 deals from USD 112
    Marina Grand Beach Hotel
    207 reviews
    #12 of 110 hotels in Golden Sands
     
    HVD Viva Hotel
    193 reviews
    #7 of 110 hotels in Golden Sands
     
    DoubleTree by Hilton Varna - Golden Sands
    387 reviews
    #28 of 110 hotels in Golden Sands
     
    Helios Park Hotel
    24 reviews
    #79 of 110 hotels in Golden Sands
     
    Write a Review
    Reviews (155)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 93 reviews

    Reviewed 4 days ago via mobile

    Staying at this hotel and it is very poor. The food is awful and the staff are mostly very miserable looking. I've just had to kick up a fuss to get the room cleaned after not having anyone into it for 4 days and have...More

    1  Thank Sar W
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded 4 days ago

    Dear Sar W, Thank you for this valuable comment. We are very sorry to hear that you were not satisfied with your stay. It is sad to hear that you left unhappy with your stay at the hotel. Did you share your doubts with any...More

    Reviewed 1 week ago

    Refused milk by a stewardess on the flight out in my coffee but would not take my coffee back when I said I did not want it if I cannot have milk. Transfer bus had faulty seat backs so although there were 40 people on...More

    Thank judd352
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded 1 week ago

    Dear Judd352, Thank you very much for taking the time and sharing your comments with us. We are very sorry to hear that you have experienced difficulties of that nature during your stay and before the arrival, as well. Thank you for sharing your opinion...More

    A TripAdvisor Member
    11
    Reviewed 2 weeks ago via mobile

    This hotel is not all it's made out to be in the brochure! Where do I start?! For the size of the hotel the restaurant is so small you can not swing a cat, staff and other holidayers are so rude! Piling up their plates...More

    1  Thank A TripAdvisor Member
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded 2 weeks ago

    Dear Guest, Thank you very much for your valuable comments. It is sad to hear that you left unhappy with your stay at the hotel. Did you share your doubts with any managers? Please send us the information who from the employees and the hotel...More

    Reviewed 2 weeks ago via mobile

    This hotel is a big joke. The stuff is rude and has no idea about professional services. We made complainments at the reception desk but it did not make any change. - the food is disgusting - the restautant is dirty - very unfriendly stuff...More

    Thank Kasia_Nyn
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded 2 weeks ago

    Dear Kasia_Nun, Thank you for this valuable comment. Please, excuse the attitude of the staff mentioned. The Head of departments will be informed about the described situation and will arrange additional trainings in order to avoid such situations in the future. We are very sorry...More

    Reviewed 3 weeks ago via mobile

    Seemed like a good deal judging from the facilities and descriptions of the hotel, but it ended up of being a great disappointment. I spent only one night there, so I was able to smile at the bad condition of the hotel, but for people...More

    Thank sergio c
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded 3 weeks ago

    Dear Sergio C, Thank you for sharing this review. We are very sad to know that you were disappointed of your stay with us and to hear that you had difficulties of that nature. We are sad to know that you experienced difficulties with the...More

    Marina Grand Beach Hotel
    207 reviews
    #12 of 110 hotels in Golden Sands
     
    HVD Viva Hotel
    193 reviews
    #7 of 110 hotels in Golden Sands
     
    DoubleTree by Hilton Varna - Golden Sands
    387 reviews
    #28 of 110 hotels in Golden Sands
     
    Helios Park Hotel
    24 reviews
    #79 of 110 hotels in Golden Sands
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Room Service
    • Free Internet
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Banquet Room
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 40 - USD 203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Golden Sands
    • #44 Spa Hotel in Golden Sands
    • #47 Luxury Hotel in Golden Sands
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 204
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire, Evoline ltd, Priceline, Agoda, Cheap Tickets and HotelQuickly so you can book your Helios Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Varna Province >
    • Golden Sands
    • Also Known As
    • Helios Hotel Golden Sands ,
    • Helios Resort Golden Sands ,
    • Helios Spa Golden Sands, Bulgaria - Varna Province
    Add Photo Photos
    Traveller (96)
    Room & Suite (18)
    Pool & Beach (16)
    Dining (6)
    Hotel & Grounds (49)
    Bathroom (5)
    Family and Play Areas (2)
    Nearby
    HVD Viva Hotel
    193 reviews
    .14 km away
     
    Helios Park Hotel
    24 reviews
    .29 km away
     
    DoubleTree by Hilton Varna - Golden Sands
    387 reviews
    .04 km away
     
    Marina Grand Beach Hotel
    207 reviews
    .36 km away
     
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    Nearby Attractions
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    Questions & Answers
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