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Laguna Park Hotel

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1,269 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
Reviewed 18 July 2015 via mobile

Don't get me wrong this is a very nice hotel, the downsides are that the lifts take ages to reach the floor your on (we were on the 6th floor in block A) it seems as though the entertainment team in the morning only have about 5 songs on there playlists and got really annoying hearing the same song play...

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4Thank avfcjack
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear avfcjack Thank you very much for your honest review regarding your recent stay with us! We are very happy that all in all you enjoyed your holiday and are pleased with our hotel, the delicious food and the cleanliness. We welcome any kind of feedback and would like to thank you also for mentioning the shortcomings as this is...

Shannon, Ireland
Reviewed 18 July 2015 via mobile

This place is FANTASTIC!! This was our first family holiday together & staying at Laguna Park really made it special. The hotel caters for every type of holiday you want; the guests range from older couples, to groups of friends to like us, families. I travelled with my partner & 9 year old boy. We stayed for 2 weeks &...

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13Thank CaoilfhionnP
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear CaoilfhionnP Your lovely and kind review delighted us and we would like to thank you for taking the time to share your impressions. It is great to read how much you enjoyed our service, the culinary offer and of course our courteous team. Many thanks for your praises concerning Flora whom we regard as a great and courteous team...

Scarborough, United Kingdom
Reviewed 16 July 2015

I have just returned from this hotel I traveled with my husband,daughter n 2 granddaughters we had adjoining rooms in block b 4th floor we arrived early hours on Tuesday so went straight to bed on the Tuesday we were left clean towels n this was the theme for most of the wk on wendsday my daughters sink was blocked...

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5Thank Kathy P
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Kathy P We appreciate your comment here on TripAdvisor regarding your recent stay in our hotel! We deeply regret that your holiday experience has been so disappointing. Please accept our apologies for the inconvenience caused by our housekeeping. The cleanliness of our hotel and especially our rooms is very important to us and it is certainly not our standard...

Edinburgh, United Kingdom
Reviewed 16 July 2015

Ended up in block D which I wouldn't recommend if you want to have a quiet holiday as full of people running up and down the stairs. Not enough sunbeds for everyone to have one and people put towels on the beds and sometimes never turned up which isn't good. Room in block D is very small, got moved to...

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2Thank C K
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear C K Thank you very much for sharing your impressions with us. We deeply regret that your stay with us has not been as relaxing as you wished. For a hotel of our size it is not always possible to maintain tranquility in all areas especially during main season. Nevertheless, we tried to fulfill your wish for calm with...

Selby, England, United Kingdom
Reviewed 14 July 2015 via mobile

We stayed from 20th June for 2 weeks. This was our 3rd holiday at this hotel in 3 years! My kids absolutely loved it! Animation team were amazing as per usual. Restaurant has improved the food has as the snack bar. Lifeguards always on duty round the pool watching all the kids, not just sat. Guest relation officer is so...

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6Thank Davina R
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Davina R Many thanks for your kind and positive review here on TripAdvisor. We are delighted by your compliments and are very happy that we could provide a perfect basis for your holiday! We all take feedback very serious for our continuous quality improvement activities. It is great that you have noticed our improvements in the restaurant! Thank you...

Belfast, United Kingdom
Reviewed 13 July 2015

Just home today spotless hotel never seen cleaners work so hard great for kids felt so safe letting my wee boy(10) in pool and grounds great choice of food but much was suited to adults more than kids apart from snack bar only negative is the food was not very warm rooms great spotless close to centre give free towels...

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4Thank heathermcatee
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear heathermcatee Thank you very much for your feedback! And above all we would like to thank you for choosing us for your family holiday. We are delighted to hear that your son enjoyed the stay so much. Many thanks for your remarks concerning the food - we will forward them to our kitchen team. It was a pleasure for...

Reading, United Kingdom
Reviewed 13 July 2015

Having only just got back from this amazing hotel I can truly say this made the holiday. me and 5 male friends all went and were treated just as well as everyone else. I would like to make a special mention to Andy in the animation team who always had a smile on her face never once seemed to be...

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6Thank Jandrews1971xx
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Jordan Many thanks for your great review here on TripAdvisor. What a pleasure it is to read how much you and your friends enjoyed your stay in our Laguna Park Hotel. We will gladly forward your praises to Andy and the rest of our committed animation team! Your words are very encouraging - thank you for this. We certainly...

Halifax, United Kingdom
Reviewed 13 July 2015

Cant really say anything bad about this hotel or Sunny Beach. Two lads wanting a party holiday and for the first time not with 18-30s. The hotel doesn't have the same 'Rep package' (Games, music till all hours ect.) as it is more of family hotel but is so close to the strip that it doesn't matter and we were...

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7Thank KarlGodfrey
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear KarlGodfrey Many thanks for sharing your feedback regarding your stay in our hotel. We are very happy to hear that we could meet your expectations. Wonderful that you enjoyed your party holiday in our hotel! Our great location indeed serves everything you need for a perfect holiday. We enjoyed being your host and will be very happy to welcome...

co, durham
Reviewed 12 July 2015

2nd visit to this hotel and 2nd visit as good as the first.rooms very clean and cleaners came in every day to change towels and clean up room.food and drink plenty of choice so we did not fault this.pool area was clean with hotel towels provided so bonus there plenty sunbeds too. will be returning to sunny beach and will...

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7Thank wendyspog
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear wendyspog Thank you for sharing your impressions with us here on TripAdvisor. We are delighted that we could provide you with a wonderful holiday experience for the second time. Many thanks for choosing us again for your well-deserved break! Our whole team is doing its best in order to meet all our guests' needs and we are very happy...

Eastleigh, United Kingdom
Reviewed 12 July 2015

We normally go B&B in Sunny Beach as this is the best option for sampling the great restaurants and bars. This year we went with our daughters family which included 2 young grandchildren. After reading a post on facebook about how much easier it is to get young kids ready and fed if you go AI we decided on the...

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6Thank Ian494
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Ian494 Many thanks for taking the time to share your experience regarding your recent stay with us. We would like to thank you for choosing our hotel for your first all-inclusive holiday with your grandchildren. We are very happy that we could meet your expectations and that you enjoyed your stay with us! Thank you very much for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Dear valued guests We are happy to announce that we finished the construction and from the beginning of Summer season we hav a hotel Aqua park which offers lots of entertaining facilities for children and adults: - Adult's attraction pool with 3 slides - a Blackhole and a Rafting slide, a Multislide with four lanes, a Space boat. - One new Kid's pool with a Pirate ship with four slides, two water guns, six water rings and a Dolphin shower. - The existing main swimming pool is basically renovated and is meant for swimming, water gym and sports. - On the front side of the hotel we built a new attraction kid's pool with slides in the shape of an Octopus, which has three slides for smaller kids. We are also carrying out a big renovation inside the hotel. We are continuing with the refurbishment of the rooms. The last four of the floors in block C will be newly decorated, with new furniture and new bathrooms, and now all the hotel rooms in the main building - blocks A, B, C will be fully renovated and redecorated. This is a process of renovation, which we have started 4 years before, and each year we have been renovating different parts of our big hotel. We are doing our best to welcome our future guest in a new environment, which we all hope will be highly appreciated by you. For Summer season 2017 we are working on new surprise to our valuable guests - enlargement, renovation and redecoration of our restaurant area. It will become more spacious, more convenient, and will offer more delicious and tasteful food and drinks to you. We are sure that we'll continue to surprise you with lots of positive changes in order to provide you with an exceptional holiday experience in our hotel! Our team is already looking forward welcoming you in Laguna Park here in beautiful Sunny Beach. Warm regards Your Laguna Park Team Laguna Park hotel is centrally located in Sunny beach resort, close to the beach and within easy reach of all the resort amenities. This well-maintained and spacious hotel offers modern and comfortable rooms, a relaxed and friendly atmosphere and a selection of on-site amenities and facilities. The hotel offers a friendly, relaxing atmosphere and a newly built Aqua park with entertainments for adults and children. By the pools we offer refreshing drinks at the two pool bars. Our guests have at their disposal a main restaurant, a snack bar and a lobby bar. The Laguna Park is a popular choice for families and couples looking for good quality accommodation right in the heart of this lively resort. A rich animation program is performed by a very enthusiastic team of animators. There are a great variety of shopping and entertainment facilities nearby. ... more   less 

Additional Information about Laguna Park Hotel

Address: Sunny Beach, Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: $135 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Park Hotel 4*
Number of rooms: 365
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Also Known As:
Hotel Laguna Park
Laguna Park Sunny Beach
Laguna Park Hotel Sunny Beach, Bulgaria - Burgas Province
Hotel Style:
#5 Spa Hotel in Sunny Beach
#8 Luxury Hotel in Sunny Beach
#20 Family Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Park Hotel staff and other travellers.
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Questions? Get answers from Laguna Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no because its my secret”
 of 5 bubbles B1271OUstevenm, 28 Oct 2016 | Read review
“We stayed in block C on the 7th floor. It was nice and quiet”
 of 5 bubbles jess92257, 18 Oct 2016 | Read review
“All rooms are quiet good”
 of 5 bubbles 100micheller, 5 Oct 2016 | Read review
“A or b block facing the hotels front. Our room was 218.”
 of 5 bubbles nickr487, 28 Sep 2016 | Read review
“e mail hotel if you have a preferred choice of room they tend to oblige”
 of 5 bubbles Claudeevoo, 25 Sep 2016 | Read review
5 of 5