We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The food is very bad the drinks are equally as bad for all-inclusive it is disgusting. There were birds flying around the restaurant the food is the same day after day if you don't eat it for Lunch they put it back out for dinner....More
3 Thank hotelreviewer311
Response from Victoria G, Guest Relations Manager at Victoria Palace Hotel & SpaResponded 3 June 2017
Thank you very much for staying in Victoria Palace. We are really sorry to hear that you have been disappointed with the service. The hotel is under new management and perhaps some adjustment is taking place right in the beginning. We would like...More
Lousy cleaning. Just two times in a week. Breakfast ends and too small breakfast space for this big tourist amount. Dirty dishes and very unprofessional personnel. Avoid this as best as you can. There was mold in the bathroom and spider webs behind the sofa....More
The trip was on 25th of August, 2016. Can't believe that it's a 5 star hotel. Rooms are messy. They said that they havn't enaught towels to change each 3 days. So for 7 days they didn't change at all. Food is average. Breakfast maybe...More
For the second time coming to this hotel with family for the summer holidays.
Unfortunately the hotel is not maintained well. Are worn Room covers. The hotel is operated at max but with minimal investment. Unfortunately nice hotel great location but shabby. Unfortunately nice hotel...More
After a 5am flight from Manchester and arrive at the hotel for Check in, we were told we had up to wait as the room wasn't ready, even though it was after the stated check in time. While having to wait we realised that the...More
USD 51 - USD 171 (Based on Average Rates for a Standard Room)
#28 Spa Hotel in Sunny Beach
#58 Luxury Hotel in Sunny Beach
Number of rooms
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Priceline, Cancelon and Evoline ltd so you can book your Victoria Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Burgas Province >
Also Known As
Victoria Palace Hotel Sunny Beach ,
Victoria Palace Hotel And Spa ,
Victoria Palace Bulgaria ,
Victoria Palace Sunny Beach ,
Victoria Palace Hotel Bulgaria ,
Hotel Victoria Palace Bulgaria ,
Victoria Palace Hotel & Spa Sunny Beach, Bulgaria - Burgas Province
Unfortunately Kerry it really is as bad as the reviews, I am very open minded and don't let bad reviews put me off, I remember booking it and my friend being concerned and telling her to take the reviews with a pinch of... More
Unfortunately Kerry it really is as bad as the reviews, I am very open minded and don't let bad reviews put me off, I remember booking it and my friend being concerned and telling her to take the reviews with a pinch of salt, it can't be that bad. It really really is THAT bad, if I were you I'd swap to a different hotel even if it means paying an admin charge with your holiday provider, especially as you are travelling as a family. It was bad enough for me and my friend, I wouldn't dream of bringing any children to this hotel it's disgusting.
You might have problems with getting answer from the management even when you will be in the hotel. The most senior person I've met was about 30y old and rather bored as I was 3 person in the row with the same complain... More
You might have problems with getting answer from the management even when you will be in the hotel. The most senior person I've met was about 30y old and rather bored as I was 3 person in the row with the same complain (cleaning services). You can manage the hotel but there are lots of small issues which could be fixed easily, but ONLY if somebody from hotel staff would care.
We paid tips everyday and room was cleaned occasionally. I was talking with hotel manager couple of times, travel agency (TUI) resident was also unhelpful.