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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Foods are excellent. They had sushi evening every week in the main restaurant. Italian AlaCarte restaurant was the highlight. All staff is very friendly. Just the rooms must be renovated. Room cleaning must be better.
My girlfriend and I arrived att Victoria palace on the 7th of july and were met by the sight of a lovley water fountain out front, the hotel lobby was a reflection of that with a large chandelier situated right above the enterance. This is...More
Shocking hotel... very dirty......... rude staff.......room was dirty and only got cleaned once... after asking.... cups were not cleaned in restaurant... all inclusive drinks nasty... pool was nice...lift hardly worked so had to walk 7 flights everyday... not good hotel...More
2 Thank John E
Response from Victoria G, Guest Relations Manager at Victoria Palace Hotel & SpaResponded 3 weeks ago
Thank you for choosing hotel Victoria Palace as your holiday destination. We are sorry to hear that you were not satisfied with your holiday. Our staff consist of professionals who are trained in the tourism field. We regret that you did not contact...More
I have spent 1 week in this wonderful hotel. The staff at the reception, in the restaurant and pool area was extremely friendly and polite.The view from the room was amazing, especially in the morning.DO NOT BELIEVE THE NEGATIVE REVIEWS,YOU WILL BE AMAZED BY THE...More
Our stay was amazing in this hotel. They upgraded our room from normal to a sea view for just 10 EUR per day ! Overall cleanliness can be improved, but the staff on the front desk are very helpfull and tried to do everyhting ASAP
USD 51 - USD 171 (Based on Average Rates for a Standard Room)
#27 Spa Hotel in Sunny Beach
#56 Luxury Hotel in Sunny Beach
Number of rooms
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Burgas Province >
Also Known As
Victoria Palace Hotel Sunny Beach ,
Victoria Palace Hotel And Spa ,
Victoria Palace Bulgaria ,
Victoria Palace Sunny Beach ,
Victoria Palace Hotel Bulgaria ,
Hotel Victoria Palace Bulgaria ,
Victoria Palace Hotel & Spa Sunny Beach, Bulgaria - Burgas Province
Unfortunately Kerry it really is as bad as the reviews, I am very open minded and don't let bad reviews put me off, I remember booking it and my friend being concerned and telling her to take the reviews with a pinch of... More
Unfortunately Kerry it really is as bad as the reviews, I am very open minded and don't let bad reviews put me off, I remember booking it and my friend being concerned and telling her to take the reviews with a pinch of salt, it can't be that bad. It really really is THAT bad, if I were you I'd swap to a different hotel even if it means paying an admin charge with your holiday provider, especially as you are travelling as a family. It was bad enough for me and my friend, I wouldn't dream of bringing any children to this hotel it's disgusting.
You might have problems with getting answer from the management even when you will be in the hotel. The most senior person I've met was about 30y old and rather bored as I was 3 person in the row with the same complain... More
You might have problems with getting answer from the management even when you will be in the hotel. The most senior person I've met was about 30y old and rather bored as I was 3 person in the row with the same complain (cleaning services). You can manage the hotel but there are lots of small issues which could be fixed easily, but ONLY if somebody from hotel staff would care.
We paid tips everyday and room was cleaned occasionally. I was talking with hotel manager couple of times, travel agency (TUI) resident was also unhelpful.