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Serene Pavilions

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217 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Sri Lanka
Reviewed 24 October 2016

This is probably my only bad review to date ever. I called and made a booking and followed it up with an email on an id given to me by, I believe the Front Office Manager ("fom@serene......) confirming my booking. Get there on a Friday, late evening, with my family, after tooting the horn a couple of times, the security...

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Helpful?
3Thank Alex D
Serene S, Marketing Manager at Serene Pavilions, responded to this review

Dear hw9449, Thank you for taking the time to review Serene Pavilions on Tripadvisor. We are deeply sorry for the bad experience you had last Friday when you came to the hotel. The young gentleman who you spoke to at reception has only just started working for the hotel, and clearly did not know how to handle the fact that...

Colombo
Reviewed 19 September 2016 via mobile

My wife and I was in Serene pavilion in September 2016. We were at an ocean pavilion. The villa is located in Wadduwa about an hours drive from Colombo. when we entered the driveway we noticed that the front garden wasn't maintained well, it seemed like worn down , maybe due to low season. Which should not be an excuse....

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Thank riand
Serene S, Marketing Manager at Serene Pavilions, responded to this review

Dear Riand, Many thanks for taking the time to review Serene Pavilions on Tripadvisor. We are delighted that you enjoyed the Ocean Pavilion, food and butler service at the hotel. We are glad that you found that the central pool and private plunge pool were well-maintained. We are in the process of cleaning the ponds throughout the property and will...

Colombo, Sri Lanka
Reviewed 23 August 2016

Let me list out the PROS and CONS PROS 1. Butler was excellent, Well trained and very friendly. 2. Villa's are very spacious 3. Private and Calm place to Relax CONS 1. The Ponds in the Front area was very poorly maintained. We first thought we came to the wrong place when we saw the front section of the hotel...

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1Thank ViraAtt
Emily S, Marketing Manager at Serene Pavilions, responded to this review

Dear ViraAtt, Thank you very much for taking the time to write a review on Tripadvisor. We are pleased that you enjoyed the butler service, the size of the villas and the serenity offered at Serene Pavilions. The appearance of the ponds in the front section are a point of debate for our guests. Some love the "natural" touch, with...

Kurunegala, Sri Lanka
Reviewed 11 August 2016

I visited the spa of this beautiful boutique hotel which was really a great experience. When entering the resort you get to see lot of greenery and ponds filled with tropical flowers. It was truly a piece of heaven with birds singing every where. You cannot believe that this is located in a busy beach stretch. The spa was amazing...

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Thank DinendraM
Emily S, Marketing Manager at Serene Pavilions, responded to this review

Dear Dinendra, Thank you very much for taking the time to review Serene Pavilions hotel on Tripadvisor. We are happy to hear that you enjoyed the spa treatment and the serenity of the hotel. We appreciate your feedback regarding the welcome drink and cool towel that would have made your arrival more pleasant. May I ask if you had booked...

Colombo, Sri Lanka
Reviewed 4 May 2016

We often dream about the ideal holiday location and it never becomes a reality well for my family and myself it just did .Serene Pavilions specially the Ocean Pavilion was breathtaking in every way . Starting from the traditional and warm welcome by the smiling friendly faces of the staff and the General Manager herself the awesome beauty of the...

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Thank ingridg841
Emily S, Guest Relations Manager at Serene Pavilions, responded to this review

Dear Ingrid, Thank you very much for taking the time to write a review of Serene Pavilions. We are delighted that you enjoyed your stay and that we could fulfil your expectations of being an oasis of serenity, privacy and relaxation. We are glad that you appreciated the food and the friendliness of the staff. We hope to welcome you...

Riyadh, Saudi Arabia
Reviewed 21 April 2016

I've book a villa with a pool in this amazing boutique resort, which was a heaven to be honest. It has very few villas compared with the size of the place. You will have your own butler 24/7 to assist you at and with anything.. The palace is really perfect to for couples to have a quite time or even...

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Thank UP2UP
Emily S, Guest Relations Manager at Serene Pavilions, responded to this review

Thank you very much for taking the time to write a review of Serene Pavilions. We are delighted that you enjoyed your stay and that we could fulfil your expectations of being an oasis of serenity, privacy and relaxation. We are glad that you appreciated the private plunge pools, the 24/7 butler service as well as the spacious gardens. We...

Reviewed 21 April 2016

This is an amazing luxury boutique hotel with amazing duplex villas with private swimming pool and an exclusive butler. Expensive, but its worth every dollar you pay. not very far from the main city Colombo, Serene Pavilion is located along the beautiful west cost of the amazingly beautiful island Sri Lanka. It also has a very large common swimming pool,...

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Thank Lonelyplanet_1975
Emily S, Guest Relations Manager at Serene Pavilions, responded to this review

Thank you very much for taking the time to write a review of Serene Pavilions. We are delighted that you enjoyed your stay and that you appreciated the hotel's range of facilities as well as the food and beverages. Thank you for bringing the issue with the cleanliness of the beach to our attention. This is influenced by the change...

London, United Kingdom
Reviewed 25 February 2016

We stayed at the Serene Pavilions for 10 days in February 2016. We were welcomed and made to feel at home and relaxed immediately we arrived. Our butler Chaminda was extremely kind and attentive. He arranged our meals and refreshments, his timing was immaculate, tea arriving just when we wanted it. He helped us with every aspect of our holiday,...

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Thank stuartandjan
Emily S, Guest Relations Manager at Serene Pavilions, responded to this review

Thank you very much for taking the time to write a review of Serene Pavilions. We are delighted that you enjoyed your stay and that we could fulfil your expectations of being an oasis of serenity, privacy and relaxation. We are glad that you appreciated the private plunge pools, the 24/7 butler service as well as the private plunge pools....

Nairobi, Kenya
Reviewed 19 February 2016 via mobile

We visited Sri Lanka around feb 2015, lovely weather . This boutique hotel I would call it so secluded and serene. Loved this place with few beach villas and private villas each with own swimming pool. It's a house on its own and really massive , the bathroom alone was a size of a room with two showers jacuzzi ....

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Thank misstee28
Emily S, Guest Relations Manager at Serene Pavilions, responded to this review

Thank you very much for taking the time to write a review of Serene Pavilions. We are delighted that you enjoyed your stay and that we could fulfil your expectations of being an oasis of serenity, privacy and relaxation. We are glad that you appreciated the private plunge pools, the spacious bathrooms with Jacuzzis and the generous living and dining...

New York City, New York
Reviewed 5 February 2016

Serena hotel visit was kind of a disappointing experience : Arrive 5 pm, no option for massage , no staff.... Gym out of order. After 6 pm fruits and coffee pre dinner in room,no one come to clean in the dinning table , until we have arrived to the table for breakfast . At diner French fries were from frozen...

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7Thank Navit Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Serene Pavilions is a spacious tropical haven, located on the Southwest coast of Sri Lanka. The boutique hotel comprises of 12 Balinese-inspired pavilions, spread over 5 acres of landscaped gardens dotted with coconut palms and lotus ponds. Each pavilion offers a sumptuous bedroom, large living and dining areas, a marble bathroom with Jacuzzi, a kitchenette. The delightful outdoor area features a private plunge pool, and a wooden sundeck with outdoor dining space. With an emphasis on personal service, Serene Pavilions can craft your dream escape. Start the day with breakfast served by your private butler by your plunge pool, or take a dip in the Indian Ocean. Unwind in your villa, where a mix of Sri Lankan and Balinese furnishings create a natural style and tranquil atmosphere. Play tennis, swim a few laps in the central pool, enjoy a spa treatment, or sit back on the beach and wait for the spellbinding sunset. For dinner, choose from the daily menu, or book a private dining session and give the chef free reign to create something new. Then enjoy a nightcap at Amritha Bar as you listen to the waves roll in. ... more   less 

Additional Information about Serene Pavilions

Address: 20 Upali Mawatha, Wadduwa 12560, Sri Lanka
Region: Sri Lanka > Western Province > Wadduwa
Price Range: $576 - $1,158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serene Pavilions 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Serene Pavilions Hotel Wadduwa
Serene Pavilions Sri Lanka/Wadduwa
Hotel Style:
#2 Romantic Hotel in Wadduwa
#4 Spa Hotel in Wadduwa
#5 On the Beach Hotel in Wadduwa
#5 Luxury Hotel in Wadduwa
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Questions & Answers

Here's what travellers have asked, with answers from Serene Pavilions staff and other travellers.
3 questions
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Questions? Get answers from Serene Pavilions staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an Ocean Villa”
 of 5 bubbles ingridg841, 3 May 2016 | Read review
“Ocean front, beach, resort”
 of 5 bubbles UP2UP, 20 Apr 2016 | Read review
“Beach Villas”
 of 5 bubbles Lonelyplanet_1975, 20 Apr 2016 | Read review
“All rooms are excellent”
 of 5 bubbles stuartandjan, 24 Feb 2016 | Read review
“don't visit / book”
 of 5 bubbles navity, 5 Feb 2016 | Read review
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