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Bad service, got charged for the wrong room. Card reader doesn't read on the roo Been switching room back and forth. No manager on site. Been told we'll get $ credit, but never did. Was told we'll get military discount for our service, but was...More
Thank Shy L
Response from Brian C, Guest Service Representative at Holiday Inn Express Devils LakeResponded 26 February 2016
Thank you for taking the time to give us a review. We apologize for the negative stay that you experienced. Your feedback toward issues helps in finding ways to fix them. We also apologize that since your stay was booked through a third party site...More
Fantastic accommodations! Nice pool and hot tub area. Awesome free onsite laundry. Pet friendly. Tasty breakfast options. Everything a family needs!! :) :) We'll be back!! We came to fish and our family enjoyed all the amenities this hotel offered!!More
Thank Kim L
Response from Brian C, General Manager at Holiday Inn Express Devils LakeResponded 9 February 2016
We appreciate the time you took to give us a five star review!! Thank You kindly!! We are glad that you enjoyed all of our hotels amenities that we offer!! We do our best to provide all our guests with great service and equally as...More
What the hotel has going for it is excellent front desk staff, a friendly breakfast hostess, and excellent housekeeping staff. I was happy to see that they still have their signature cinnamon rolls and their breakfast is better than most hotels I have stayed at....More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Devils LakeResponded 3 December 2015
Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to the service our staff has provided. Your comments and suggestions are highly...More
This Holiday Inn Express is fairly new so the appearance is in good shape. All areas of the hotel was clean. Our room (2QB) was on the 3rd floor and there is only one elevator so there was a bit of waiting time. The room...More
Response from Brian C, General Manager at Holiday Inn Express Devils LakeResponded 28 October 2015
Thank you for the comments and the great review. I'm very glad you enjoyed your stay and I will be passing on your comments to the general staff. The lack of refrigerators in the standard rooms is something we are working on and should be...More
The Holiday Express in Devils Lake is a pretty safe bet for a good enough stay. Rooms were clean and current. We felt the bed was a tad soft and my back ached the next day but it might be very comfortable for someone else....More
Response from Brian C, General Manager at Holiday Inn Express Devils LakeResponded 13 October 2015
Thank you for the kind review. We do our best to make sure that all of our guests feel safe and at home at our property. We will use the information in your review to improve our service so that future guests do not run...More
USD 124 - USD 147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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