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Kelly Inn Bismarck

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Kelly Inn Bismarck
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98 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Estevan, Canada
Reviewed 17 January 2017 via mobile

We have stayed at the Kelly inn while in Minot and wow what a difference. Upon checking in it was old, smelled and was dark and uninviting. The person was not friendly nor did they explain where room was or about breakfast. The pool and hot tub were also not useable which was not stated on site when booking. While...

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Helpful?
1Thank Dave V
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

We strive to make our guests comfortable. We have a great breakfast, and comfortable beds. Our guests are very important to us. I appreciate the feedback. I will check into the things, that you pointed out. Have a great day!! When you are in the area, give us a chance to show you we care.

Reviewed 12 January 2017

I have stayed at this property numerous times over many years, and have always been pleased, but no more. The hotel is older, but due to it's excellent location near the capitol building it has been a favorite. My last stay was much less than pleasant, with a distinct sewer smell in the room, poor repairs to the bathroom which...

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Helpful?
Thank Mark R
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

Thank You for letting us know about your stay. I appreciate you feedback. We hope that you will stay with us again, when you are in the area. We have a great location, great beds and a large variety of food for breakfast and we have a lounge and restaurant. We are always working to make your hotel stay a...

Houston
Reviewed 25 December 2016

When reviewing, I always pay attention to the price I paid. In this case, the price is very low. PROS> The bed was soft, supportive and comfortable. The indoor heated pool and hot tub were clean. The continental complimentary breakfast was typical uninspired prepackaged stale stuff, and some fake scrambled egg mix, but hey, if complimentary is important to you,...

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Helpful?
Thank Erik C
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

We have great rates, our beds and pillows are new and very comfortable. Our pool and hot tub is so inviting . Our free hot Continental breakfast is very good. Our staff is very friendly and very helpful. Thank You for taking the time to let us know about your stay.

Reviewed 11 December 2016 via mobile

In between places right now so I called this place and made a reservation and gave her my zip code after all said and done. Then she tells me they don't book rooms to people who live in town. Really? Maybe you should say that before you go through the whole booking process. I didn't want to stay here any...

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Thank anned8651028
USAFret
Reviewed 17 October 2016

Having tried two other hotels I was pleased when the second one said Kelly Inn had rooms. We had stayed at a Kelly property before and were very pleased so we went right there and booked in. The staff was efficient and friendly and the room was comfortable enough but shabby. For example there was a hole in the carpet....

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Thank USAFret
Spokane, Washington
Reviewed 11 October 2016

I had found this place on the internet the day before and had high hopes, after looking at the online information and talking with the nice employee on the phone. We booked and when we arrived, were very disappointed. The lock on the outer part of the building that housed the rooms was broken, the room was dingy, dark and...

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2Thank Mary K
Reviewed 8 September 2016 via mobile

The bed was comfortable, the toilet leaked from the tank and left water on the floor ever time it was flushed, the a/c didn't cool very well so it left the room pretty humid and damp feeling but it was quit! Front desk people were nice as well and they had excellent parking lot space.

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2Thank kayla8787
Aurora, Utah
Reviewed 14 August 2016 via mobile

Our business travel means we stay in various lodging establishments several times per week. We arrived at 3:00 AM local time, they claimed they had not received the reservation in their computer. Instead of offering to help, we had to take care the initiative to call and have hotels.com fax the reservation again. At least the hotel offers a standard...

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Thank Casey S
Apple Valley
Reviewed 7 August 2016 via mobile

The staff here is fantastic. Minerva's left and Capital City Grill took over just from 4 PM. Capital City is having a lot of challenges. Staffing for instance. The best thing on the hotels free breakfast was the Raisin Bran cereal. The rooms need updating. No automatic door closures for instance. The free internet drops out at times. I think...

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Thank mah7925
Dawn K, Regional Director at Kelly Inn Bismarck, responded to this review

Thank you for your comments regarding your recent stay with us in Bismarck. I'm sorry to hear of your disappointment of Minerva's Restaurant closing. We were saddened as well but were happy to be able to keep a lot of the staff and reopen with evening dinner hours for our hotel guests. We have had a lot of positive feedback...

Red Lodge, Montana
Reviewed 27 July 2016

The housekeeping staff were very nice and as accommodating as possible. The property itself was rather dated. The "continental " breakfast was out of coffee every morning that we went to it. Food left quite a bit to be desired

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Helpful?
Thank ctower50
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

Thank You for your comment on our "great staff" they are very nice and very helpful. We apologize for the unfortunate situation, with the coffee, however we have 2 coffee stations for your convenience. We have a good variety of food on our breakfast bar. Please stop in again when you are in our area. Have a great day!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Kelly Inn Bismarck North Dakota, your ideal choice for Bismarck North Dakota hotels. The Kelly Inn Bismarck provides lodging in Bismarck adjacent to the North Dakota State Capitol and the North Dakota Heritage Center, which includes the ND Historical Society. The Kelly Inn Bismarck is the closest hotel to all of the following: VFW Sports Center, home of Bismarck's Bobcat Hockey team and many other hockey games. Bismarck State College, Job Service of North Dakota, Lewis and Clark Riverboat, Steamboat Park, and Tom O'Leary Golf course. We are also just minutes from the Kirkwood Mall Shopping center, Gateway Mall, Bismarck Civic Center, home of the CBA Dakota Wizards, Raging Rivers Waterpark and Speed world Golf and Games, Hawktree Golf course, St. Alexius Medical Center, and Medcenter One. When visiting Bismarck North Dakota, make the Kelly Inn Bismarck your first choice for Bismarck North Dakota hotels. ... more   less 

Additional Information about Kelly Inn Bismarck

Address: 1800 12th Street North, Bismarck, ND 58501
Region: United States > North Dakota > Bismarck
Price Range: $93 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kelly Inn Bismarck 2.5*
Number of rooms: 101
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Also Known As:
Kelly Inn Bismark Hotel Bismarck
Kelly Hotel Bismarck
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Questions & Answers

Questions? Get answers from Kelly Inn Bismarck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor options exist. Room 103 is right across hot tub and pool”
 of 5 bubbles Tusk, 25 Dec 2016 | Read review
“ground floor and towards”
 of 5 bubbles jammers52, 15 Jan 2016 | Read review
“Never stay there - poor cusomter service -”
 of 5 bubbles L3967IDsharong, 21 Sep 2015 | Read review
“If you want quiet, don't be by the lobby or pool”
 of 5 bubbles aginggoddess, 4 Aug 2015 | Read review
“Avoid room 110”
 of 5 bubbles juli2lu, 28 Jun 2015 | Read review
5 of 5