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When I checked the mattress and found a blood stain covering half the mattress, I demanded a refund. They wanted to switch me rooms and found nothing concerning about the size of the blood stain. I've stayed here before for conferences and was not happy...More
I was disappointed in this hotel. The front desk clerk was not interested in helping me at all and did not offer any information other than what door to park by to get to our room. He also kept smirking at someone behind me the...More
I can't say much about staying here but I did host a conference here and the support staff was incredible. Despite pads and pens not being standard and coffee being an expensive add-on, the actual staff helping us get through an intense 3 day meeting...More
Response from CecilD72, Manager at Ramkota HotelResponded 1 week ago
Thank you very much for the review, we appreciate it. I will personally thank each person mentioned that went out of their way to make it as smooth as possible. We have a great team of people working here. We are in an ongoing process...More
The front desk staff I encountered at 11PM one night were excellent and they are the reason I've rated this property highly. They were awake, happy, helpful, and I felt welcomed. I had not planned to stay here (the Radisson overbooked and I lost my...More
Thank Joseph M
Response from CecilD72, Manager at Ramkota HotelResponded 3 weeks ago
We appreciate your valued feedback, I am glad you experienced great service from our Front Desk.
We are in a ongoing process of updating and remodeling, hopefully we can get you into one of our renovated rooms with your next visit to Bismarck....More
February 2018-booked room for approximately 32 people for a lunch meal. Ordered cash bar and cake table at this time with person #1.
In July, I was sent the invoice and noticed there was not a cash bar on it. When I called, I was...More
Thank Denise G
Response from Cecil D, Manager at Ramkota HotelResponded 6 September 2018
Let me apologize for all the inconvenienced you had to experience with this function. Myself and everyone at the hotel really feel sorry you had this awful experience.