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Shell Island Resort

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Shell Island Resort
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948 Reviews from our TripAdvisor Community

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Showing 946: English reviews
Winston Salem, North Carolina
Reviewed 15 October 2015

The resort is at the north end of the island in a serene, beautiful location. We were on the 8th floor as we'd been the past 3 years enjoying glorious views. All suites have ocean views from the living room & balcony & bayside views from the bedroom. The mini kitchen is a big plus for breakfast & in suite...

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Helpful?
Thank Bunny F
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Thank you Bunny for your kind words. We're glad that you continue to enjoy your time spent here, and we look forward to seeing you again! On behalf of Jason, Kelly, Aisha, Kimberly, Erin, Henry, Dylan, Nick & Annie, thank you for your continued business. Warm Regards, Todd Rogers Guest Service Manager

Sayville, New York
Reviewed 7 October 2015

After planning a wedding for two years you would think it would go off with out many incidents but not at Shell Island Resort located in NC. The wedding coordinators changed hands four times. Poor communication is what I would say is the biggest problem. Showing up on the day before the wedding and finding that the rooms are not...

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Helpful?
10Thank DIANE L
Todd R, Front Office Manager at Shell Island Resort, responded to this review

We do regret that you were not satisfied with your experience at Shell Island Resort. We can say with complete confidence that we made every effort to provide the very best in service. Thank you for your business. We wish you all the best in the future. Respectfully, Todd Rogers Guest Service Manager

Richmond, Virginia
Reviewed 6 October 2015

My wife and I stayed here to attend a wedding. The facilities are great for a wedding venue whether on the beach or inside. The staff was unusually friendly and accommodating. Two that deserve special mention are George and Dylan. Served a very nice breakfast buffet that included made-to-order omelettes and waffles. Some of the rooms needed updating but all...

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Helpful?
5Thank abrownva
Todd R, Front Office Manager at Shell Island Resort, responded to this review

abrownva, Thank you for your kind words. It was our pleasure to accommodate you. On behalf of George, Dylan and the rest of our "Unusually Friendly Staff" we hope to see you again! Regards, Todd Rogers Guest Service Manager

Williamston, North Carolina
Reviewed 6 October 2015

what a fantastic event! From the beginning with Alex's coordinating of the wedding. The wedding on the beach. George M's ( Assistant General Manager) handling of the reception set up and personally overseeing the reception. With staff like Dylan, the service was prompt, efficient and friendly. The food was1st class.Everyone raved about it. And the rooms had a tremendous view...

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Helpful?
6Thank Ron M
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Thank You, Ron M for your kind words. We're elated that you had such a good experience with us. On behalf of Alex, George and Dylan, it was our pleasure to serve you and we look forward to hopefully seeing you again in the near future. Warmest Regards, Todd Rogers Guest Service Manager

Manchester, NJ
Reviewed 4 October 2015

My wife and I recently stayed for four days at the end of September. When we arrived on Monday afternoon there was some mix up with the room we had originally reserved and it was not available. The front end supervisor Kenneth worked very hard to resolve the confusion and stuck with it until he was sure we were happy...

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Helpful?
Thank mjbesgin
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Dear mjbesgin, Thank you for taking the time to write about your recent experience at Shell Island. Your kind words toward Kenneth are appreciated. Please come back to see us when time permits. Kindest Regards, Todd Rogers Guest Service Manager

Fayetteville, North Carolina
Reviewed 1 October 2015

George M. (assistant general manager) handled things smoothly and on time. He did the most difficult of task of cutting the cake. The bartenders and staff member handling the sparklers were fun, friendly, and entertaining. They were all very cheerful and helpful.

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Helpful?
6Thank Lynn N
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Dear Lynn, On behalf of George and the rest of his amazing crew, thank you for your business. It was our pleasure to serve you, and we look forward to seeing you again in the near future. Kindest Regards, Todd Rogers Guest Service Manager

Hampstead, North Carolina
Reviewed 30 September 2015 via mobile

I recently stayed at this hotel with family members and I really enjoyed the stay! The resort is nice although the rooms could use some updating! Very friendly staff, great room service, good food, wonderful ocean view! I would definitely stay again :)

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Helpful?
Thank taytay14
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Dear taytay14, Thank you for your kind words. Whenever you're ready to return for another "great stay" just give us a call. See you soon! Todd Rogers Guest Service Manager

Raeford, North Carolina
Reviewed 28 September 2015

Only stayed one night - 9/12, for spouse's education hours at this motel. The beach area is fantastic for North Carolina coast. I don't like to throw rocks but if they could just pay a little more attention to fine cleaning details and the front entrance. Dead plants are not attractive and first impression really does count. The kitchen sink...

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Helpful?
6Thank Linda P
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Linda P, Thank you for your input. We will continue our efforts to improve upon the areas you mentioned. As the Guest Service Manager, I am concerned about your comments toward our staff. If there are any particular things you care to speak with me about, I would love to hear from you. I can be reached at the resort...

New Hudson
Reviewed 26 September 2015

Well all of you people who wrote negative reviews of this place here is a message: The managment appears to be listening. I mentioned the negative reviews when we checked in and they acknowledged them but said they had made changes and they expected that we would be satisfied. My wife and I had a very good experience with our...

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Helpful?
Thank Bgnh
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Dear Bgnh, No Worries! Thank you for your kind words. Kindest Regards, Todd Rogers Guest Service Manager

Leland, North Carolina
Reviewed 24 September 2015

I was overcharged in the restaurant at this hotel. After not getting satisfaction from Joseph Smith the restaurant manager. I attempted to speak to the hotel manager. I made numerous attempts to speak to the hotel manager Damon Albert and left him messages which he refused to return. Obviously if you are mistreated at this hotel your problem will never...

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Helpful?
9Thank Hodgmo
Todd R, Front Office Manager at Shell Island Resort, responded to this review

Please feel free to contact me at your earliest convenience. I would very much like to speak with you regarding this matter. Kind Regards, Todd Rogers Guest Service Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Nestled on the northern tip of Wrightsville Beach, Shell Island Resort is surrounded by a sprawling expanse of sand and unparalleled views of the Atlantic Ocean, Mason’s Inlet, and Figure Eight Island. This family-friendly resort and hotel boasts a front row seat to the beckoning sea and a beach that seems to stretch endlessly, making it feel like it is yours alone. ... more   less 

Additional Information about Shell Island Resort

Address: 2700 Lumina Ave N, Wrightsville Beach, NC 28480-1699
Region: United States > North Carolina > Wrightsville Beach
Price Range: $276 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shell Island Resort 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Shell Island Oceanfront Hotel
Shell Island Oceanfront Resort
Wrightsville Beach Shell Island Resort
Shell Island Resort Nc
Shell Island North Carolina
Shell Island Hotel
Shell Island Nc
Shell Island Resort North Carolina
Shell Isl All Oceanfront Suites
Shell Is Resort Wrightsville Beach
Hotel Style:
#4 On the Beach Hotel in Wrightsville Beach
#5 Family Hotel in Wrightsville Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shell Island Resort staff and other travellers.
21 questions
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Questions? Get answers from Shell Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is oceanfront with a full kitchenette, 1 1/2 bath and a pull out sleeper sofa.”
Beachirl, 23 Apr 2017 | Read review
“The rooms on the first floor are behind the dunes so therefore have no ocean view.”
Y6335GKangelab, 22 Apr 2017 | Read review
“Ask for a room/suite away from the elevator”
P5979BZrobertd, 21 Apr 2017 | Read review
“All rooms are Ocean View, great location”
portergg, 16 Feb 2017 | Read review
“all of the rooms have an ocean view and well appointed kitchens !”
kingtutNorthCarolina, 13 Jan 2017 | Read review
5 of 5