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Embassy Suites by Hilton Winston - Salem

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755 Reviews from our TripAdvisor Community

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Showing 753: English reviews
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Greensboro, United States
Reviewed 2 days ago NEWvia mobile

So I originally booked this hotel because of the name, thinking it would be fancy and etc. for my wedding. Well the lobby is very elegant, classy and fancy but the rooms and halls need to be renovated. I booked and prepaid for a executive suite because I needed hair, makeup and etc done the morning of my wedding. Well...

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Helpful?
Thank Olivia H
Chaska, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 11 March 2017

This hotel is right in the middle of downtown Winston Salem. Many great restaurants are walkable from this hotel. Service was above and beyond what I experience at most hotels. It was a little dated- but honestly I don't care about that. As long as the bed is comfortable, the room is clean and the staff is accommodating, that is...

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Helpful?
Thank Jessica P
About Hotel's Favourite Review
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Jessica, Thank you for taking time to share about your recent stay at the Embassy Suites Winston-Salem. We strive to provide the best hotel experience for every guest so I am pleased to hear that our staff exceeded your expectations. We look forward to welcoming you back to our hotel in the not to distant future. Regards, Courtney Scholl Assistant...

Wake Forest
Reviewed 2 days ago NEW

Great experience at Embassy Suites on Cherry St in Winston-Salem. Room was clean and quiet. Complimentary breakfast was delicious. I feel like I received a great value. Wish I could have taken advantage of the happy hour at the end of the day, but my day was full with business stuff, so oh well.

Review collected in partnership with Embassy Suites Hotels
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Thank 985billj
Islip, New York
Reviewed 1 week ago NEW

Excellent place to stay. Was there for a quick overnight but would definitely come back and recommend to others. plenty of space and good quality for the price. Parking was a little confusing but worked out

Review collected in partnership with Embassy Suites Hotels
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Thank Y9599IVroberts
Pemberville, United States
Reviewed 1 week ago

We had a great experience in this beautiful hotel. Our family stayed 2 nights before in a lower budget hotel and decided to move to this one in downtown Winston-Salem. This hotel is MUCH better! Friendly service with southern hospitality.

Review collected in partnership with Embassy Suites Hotels
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Thank jenniferbG4475OL
East Palatka, United States
Reviewed 1 week ago

It was like all of my stays at Hilton very nice and comptable! The digital key is sweet and very simple to use. Just don't lose your phone which everyone keeps their phone on them pretty much all the time it's like a third arm ha! ha! Clean rooms with polite staff, they have great people person skills!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jansonw2017
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Thank you for choosing the Embassy Suites Winston-Salem! I am pleased you enjoyed utilizing our new Digital Key program. We are excited to offer that amenity to our Hilton Honors members. I do hope you choose to stay with us again in the near future. Have an Excellent day! Courtney Scholl Assistant General Manager

Raleigh, North Carolina
Reviewed 1 week ago

The hotel is quite sizable and the rooms were too. The staff was very helpful and of course the evening reception was great. No complaints about the breakfast either. The connection to the adjoining hotel was cool too.

Review collected in partnership with Embassy Suites Hotels
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Thank aaronmT5306VG
Cortlandt Manor, New York, United States
Reviewed 2 weeks ago via mobile

We stayed with our two kids on the premium floor in a one bedroom suite with two queen beds. Room was clean and huge (bigger than our old one bedroom apt in NYC). We found it to be updated and nice. Pool area was very clean and kids loved it. Pool was almost as warm as hot tub. Daily happy...

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Thank Gina G
Winston Salem, United States
Reviewed 2 weeks ago

Staying anywhere else is a mistake. Wonderful staff, huge suites/rooms, free breakfast buffet, and classy establishment. This is the place to stay. This is truly the best hotel in Winston. The breakfast buffet is a real buffet. No continental BS.

Review collected in partnership with Embassy Suites Hotels
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Thank phillipb719
Durham, United States
Reviewed 2 weeks ago

My stay at the Embassy Suites in Winston-Salem, NC was absolutely wonderful! The staff were so great and accommodated everything for us. The complimentary breakfast and evening reception was a big plus.

Review collected in partnership with Embassy Suites Hotels
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Thank brucewQ323VK

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 

Additional Information about Embassy Suites by Hilton Winston - Salem

Address: 460 N Cherry St, Winston Salem, NC 27101-2898
Region: United States > North Carolina > Winston Salem
Price Range: $188 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Winston - Salem 3.5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Hotwire, Priceline, Hotels.com, Booking.com, Travelocity, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Winston - Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#10 Romantic Hotel in Winston Salem
#12 Business Hotel in Winston Salem
#15 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Winston - Salem staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Winston - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have more light and less sound from events happening in the Atrium.”
LegalBarn, 3 Apr 2017 | Read review
“Stay elsewhere!”
cindyb430, 30 Mar 2017 | Read review
“If your room number ends in the teens it is a little walk from the elevators”
petethebird85, 10 Mar 2017 | Read review
“The second floor makes it easier to use the stairs when the elevators (3 of them) are being used a lot!!!”
Frank1952, 13 Feb 2017 | Read review
“Wear ear plugs! HVAC is from the 60's and loud as a jet engine.”
chadm20, 4 Nov 2016 | Read review
5 of 5