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Quality Inn & Suites Hanes Mall

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Traveller (34)
Room & Suite (30)
Traveller (34)
Room & Suite (30)
Dining (11)
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
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Room features
Suites
Non-Smoking Rooms
Smoking rooms available
Accessible rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
Reviews (174)
There are newer reviews for Quality Inn & Suites Hanes Mall
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Traveller rating
41
51
38
16
26
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Time of year
LanguageEnglish
41
51
38
16
26
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All reviews room was clean medical center hanes mall the hotel is pet friendly holiday inn high point market waffles very nice stay only stayed one night would stay again great place to stay coffee maker outdoor pool king bed enjoyed my stay oldie microwave
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21 - 25 of 172 reviews
Reviewed 12 October 2017

I reserved a smoking room online and the next day, my Mom called the motel requesting a room close to mine and smoking as well. When we got there, the front desk clerk told us that there is a glitch in the on-line booking even...More

Thank VickiT445
Reviewed 16 September 2017 via mobile

Older accommodations. Large business rooms. Large breakfast area. Close to medical hospital and mall. Very crowded area to go out to eat. Traffic heavy throughout. No internet available to stream a movie.More

Thank wiltonrise
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 10 October 2017

Thank you for choosing the Quality Inn & Suites Hanes Mall for your overnight accommodations. I am so sorry that our internet capabilities were not sufficient to stream a movie while you were here. I hope you contacted our internet provider at the number listed...More

Reviewed 24 August 2017

We only stayed one night while traveling through. The room was quiet and the bed was comfortable. It was clean and had just been freshly painted and had new carpet. The security maintenance man was very kind and helpful to us when we encountered a...More

Thank twotravelers50
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 26 August 2017

Thank you for taking the time to tell us about your stay with us at the Quality Inn & Suites Hanes Mall. Your feedback is very important to us. We value your business and hope to see you again when you are back in the...More

Reviewed 14 August 2017 via mobile

Front desk staff need customer service training. Male employee was rude and made it very clear he didn't have time to handle my request for a credit card authorization form. Unfortunately couldn't cancel.More

Thank kellis120
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 17 August 2017

We sincerely apologize for the rudeness you experienced at the front desk. I assure you that was an isolated incident as we normally have rave reviews about our staff. Nonetheless, that was not acceptable and I have addressed that situation to ensure we are more...More

Reviewed 6 August 2017

I have stayed at this Quality Inn many times, and the staff is always helpful, and friendly. The rooms are very clean, good internet, and comfortable beds, with a fridge and microwave. The breakfast in the morning, included, has a nice selection, and tasty. Near...More

Thank vatraveler06
Response from Sonya S, General Manager at Quality Inn & Suites Hanes MallResponded 17 August 2017

It was a pleasure having you with us. Your kind words were greatly appreciated. We value your business and look forward to having you with us again.

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Questions & Answers
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Charlie P
6 April 2018|
AnswerShow all 2 answers
Response from AndyG284NC | Reviewed this property |
Very close, about 7 minutes
0
Votes
Betty B
6 March 2018|
Answer
Response from Shala L | Reviewed this property |
No not for pets.
0
Votes
Room Tips
"Avoid anything around the restaurant/club in the lobby."
KhariT3
29 May 2018
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"Do not book through their site, get a first floor room (no elevator) watch the safety latches"
VickiT445
12 Oct. 2017
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"Ask for a first floor room at reserving if you're traveling with a pet."
twotravelers50
23 Aug. 2017
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"First Floor rooms are better"
rboykins71
17 Jun. 2017
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PRICE RANGE
USD 63 - USD 92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites hanes mall hotel winston salemquality inn and suites hanes mallquality inn hanes mallquality inn winston salemwinston salem quality inn
FORMERLY KNOWN AS
Holiday Inn
LOCATION
United StatesNorth CarolinaWinston Salem
NUMBER OF ROOMS
146
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