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Quality Inn & Suites Hanes Mall

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Quality Inn & Suites Hanes Mall
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139 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Toronto, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

This was a pit stop for one night on our way home. We were tired and ready to stop for the night. The price was right. The room was clean and functional. It had a fridge. Breakfast was provided. It was functional and meet the need. Front desk were pleasant. We felt safe. Easy access off and on highway. Nothing... More 

Helpful?
Thank Zinny1946
Murphy, North Carolina
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 weeks ago

Beds were firm. Room was clean and nice. Breakfast was good. Eggs, biscuits and gravy, waffles, fruit and cereal. Coffee and juices. Desk folks were very nice and accomidating. We needed a shower cap and they gave us one.

Helpful?
1 Thank SomedayIreland
New York City, New York
1 review
Reviewed 28 October 2016

Made reservations for a non smoking room. When my husband and I arrived we were given a handicapped room which smelled awful. We immediately asked to have the room changed. They could not change our room because they said they were booked and I had asked for non smoking and that was the only room available.The hand shower was at... More 

Helpful?
Thank wttjb2
Grafton
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016 via mobile

We expected more based on the reviews and the fact that this hotel was rated 3 stars. The facts were that even though it was recently renovated, items had been saved which should not have. Would you gut a bathroom yet save rusted toilet paper dispensers? It was clean and if the room had not heavily smelled of cigar smoke,... More 

Helpful?
Thank SCStephanie
brownstown, pa
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 October 2016 via mobile

The beds were comfortable, the rooms were worn. There was a smell. We were fortunate to have a suite so we had extra room with a refrigerator. We had 2 bathrooms. One bathroom had a missing sink that they said would be replaced during our stay. We won't be back.

Helpful?
Thank slslo5
Lexington, Kentucky
1 review
Reviewed 12 October 2016

Our high school group reserved 52 rooms, signed and returned the contract, and prepared to travel. The GM called 4 days before the trip and said he gave the rooms away and only had several left! He said he didn't get the rooming list by the "fixed cutoff date". But never asked for it, not in the contract, via email,... More 

Helpful?
Thank brianrosenkrantz
Ocala, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016

So, we get there after 10:pm and there is one guy there who is very busy. Not only are people checking in, but they are coming back to complain about problems in the rooms. One person complained that there was a smell that was bothering his daughter and they needed to change rooms. Another complained that their room was not... More 

Helpful?
Thank QAllen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2016

I really like the pull in Motor style makes it convenient to check on your car and access your vehicle. breakfast was clean and orderly, plus yummy. The staff really cares, as much as I don't like Winston-Salem, I will be back to stay here again. Thank you so much Tom (Best Rapport Ever) :) James

Helpful?
1 Thank Ja M
New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2016

We pre-booked two rooms and inadvertently, the fully pre-paid rate was chosen. Our travel plans changed due to an emergency and I called the hotel and spoke with the general manager, Mr. Brook Roberts, whom I was informed would be the only one to change it. He was extremely rude and unhelpful!! Did not try to understand the situation at... More 

Helpful?
Thank UshBan
Boone, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2016 via mobile

Everything was perfect especially the people on front desk. Breakfast was amazing rooms clean, beds comfy. The only thing I personally would change is putting stairs in the shallow end of a great pool.

Helpful?
1 Thank Carrie S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Quality Inn & Suites Hanes Mall

Address: 2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)
Region: United States > North Carolina > Winston Salem
Price Range: $81 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Hanes Mall 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Quality Inn And Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel Winston Salem
Quality Inn Hanes Mall
Quality Inn Winston Salem
Winston Salem Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that is on street level and you can pull your car up to.”
 of 5 bubbles Zinny1946, 14 Nov 2016 | Read review
“Luxury on a budget/ with convenience to the mall and the hospital for extended stays.”
 of 5 bubbles 931jam, 21 Sep 2016 | Read review
“Beware of their breakfast offering. Maintenance of room issues may not be addressed, parking limited. Wouldn't recommend to travelers.”
 of 5 bubbles C5907WTjohnh, 5 Aug 2016 | Read review
“Ask for location you prefer”
 of 5 bubbles ccamp12892, 16 Jun 2016 | Read review
“Ask for a room away from all the noise.”
 of 5 bubbles kmodares, 3 Apr 2016 | Read review
5 of 5
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