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Extended Stay America - Winston-Salem - Hanes Mall Blvd.

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Traveller (13)
Room & Suite (19)
Dining (1)
Overview
  • Excellent51%
  • Very good5%
  • Average15%
  • Poor10%
  • Terrible19%
  • 9 Jul. 2018
    “Has Improved”
  • 25 Feb. 2018
    “Friendly Staff”
Hotel website
1995 Hampton Inn Ct, Winston Salem, NC 27103-7102 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Reviews (73)
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73 results
Traveller rating
37
4
11
7
14
Traveller type
Time of year
LanguageEnglish
37
4
11
7
14
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1 - 5 of 73 reviews
Reviewed 2 days ago via mobile

Front desk check was rude and lacked any semblance of a command of the English language. She gave away my reservation when I didn't check in prior to midnight eventhough there is no mention of that policy anywhere. She was completely unapologetic.Stay way from this...More

Thank northwindiana
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded yesterday

Thank you for being our guest. We are sorry about the issues you experienced with your reservation and that one of our associates was rude to you. Please know we provide thorough training for all staff, and we will redouble our efforts. Also, on your...More

Hotel's Favourite
Reviewed 25 December 2017 via mobile

I am very satisfied with my stay. Ryan Brown gave excellent customer service and he was very respectful and helpful. I would recommend others to stay here if ever in the area. The hotel was clean and accessible to other events in this area.More

Thank Lawanda H
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 26 December 2017

Lawanda, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay and that you loved all the aspects of our hotel. Thanks so much for acknowledging the excellent service you received from Ryan. We will be sure to share your...More

Reviewed 4 days ago

Devin and the general manager Robbin have consistently gone above and beyond in helping our numerous bookings go off without a hitch. So grateful that we have a dependable team to help us when we need last minute rooms or changes. The rates are also...More

Thank Rhea710
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 4 days ago

Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit....More

Reviewed 5 days ago via mobile

I booked my room through their phone reservation service and specifically requested a first floor because i know I have a lot of items to carry to work everyday and would be staying with them for several weeks, possibly months. They gave me the 3rd...More

Thank Pattara C
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 5 days ago

We are sorry for the poor service you received and regret the inconvenience it caused. We definitely want you to have a pleasant stay, so please let us know at the front desk if there is anything we can do to make your visit better....More

Reviewed 5 days ago via mobile

Welcomed us and our pets while we evacuated Hurricane Florence. Above and beyond service. Thank you for your hospitality and extremely polite and helpful employees. Would not hesitate to stay again or recommend you to family and friendsMore

Thank Journey475597
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 5 days ago

Thank you for the glowing review of Extended Stay America and for recommending us to the fellow travelers. We are glad to know you had a pleasant overnight stay with us and were especially impressed by the service provided by our courteous staff. We will...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Style
Best Value
Room types
Kitchenette, Non-Smoking Rooms, Suites
Hotel class
Contact Information
Hotel Style
Best Value
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
111
Price range
USD 59 - USD 138 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Winston Salem
,
Winston Salem Extended Stay
Location
United States > North Carolina > Winston Salem
Hotel class
Contact Information
Hotel Style
Best Value
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
111
Price range
USD 59 - USD 138 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Winston Salem
,
Winston Salem Extended Stay
Location
United States > North Carolina > Winston Salem
Photos
Traveller (13)
Room & Suite (19)
Dining (1)
Nearby
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Fairfield Inn & Suites Winston-Salem Hanes Mall
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Nearby RestaurantsSee all 704 restaurants in Winston Salem
Village Tavern Hanes Mall
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.49 km away
Bad Daddy's Burger Bar
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.29 km away
Carolina Ale House- Winston Salem
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.61 km away
BLEU Restaurant & Bar
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Nearby AttractionsSee all 144 attractions in Winston Salem
Hanes Mall
69 reviews
1.00 km away
Daniel Boone Gem Mining
8 reviews
3.98 km away
Lost in Time Antique Mall
28 reviews
4.57 km away
NC Art & Antiques Mall
5 reviews
4.25 km away
Questions & Answers
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David K
4 August 2016|
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Response from Debbie l | Reviewed this property |
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Room Tips
"Just don't go there!"
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"This hotel has not elevator to the second and third floors."
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"Ground floor rooms are convenient to vehicles. The hotel is tucked in behind a retail center and the..."
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"Booking through this hotel is pretty inexpensive but it can be even less expensive when you book through a..."
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