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Extended Stay America - Winston-Salem - Hanes Mall Blvd.

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Extended Stay America - Winston-Salem - Hanes Mall Blvd.
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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Start your review of Extended Stay America - Winston-Salem - Hanes Mall Blvd.
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Chicago, Illinois
Reviewed 2 days ago NEW

I stayed here for 10 days or so. It is priced well - The 3 star rating is an over all rating, if I was just rating it against similarly priced hotels it would easily get 4.5 stars. Pros: Inexpensive, friendly staff, walking distance to shopping and food. Cons: Overflowing garbage outside (since there is only room cleaning once a...

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Helpful?
Thank Flat_Earther
Bedford, Texas
Reviewed 1 week ago

I was in the Winston-Salem area for a few weeks. I stayed at the ESA near Hanes Mall. Overall, the room and staff were great. However, the amount of garbage they left for days on end was disgusting. Nobody really removed garbage over the weekend. I don't know if they are understaffed, but if so, ESA needs to address it....

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Thank dan p
Charlotte, North Carolina
Reviewed 2 weeks ago

The entire staff was cordial throughout my stay. I was greeted upon arrival by new Team Lead Ryan Brown and checked in very quickly by Mark. I would recommend staying at this location to anyone looking for a great rate and location with a friendly staff.

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Helpful?
Thank IT_Specialist_2017
WSH0370, Team Lead at Extended Stay America - Winston-Salem - Hanes Mall Blvd., responded to this review

Thank you for making Extended Stay America - Hanes Mall, Blvd. Winston Salem, NC your choice of stay away from home. It was my pleasure to meet and greet you and hear positive feedback from my employee Mark as well as the hotel. We look forward to seeing you in the near future. Ryan Brown Team Lead

Bennett, North Carolina
Reviewed 2 weeks ago via mobile

We booked this room for a weekend. I didn't necessarily enjoy climbing four flights of stairs to a half air conditioned room. The staff was super kind and the location was fantastic, but I definitely will be looking for somewhere else to stay just due to the room.

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Thank Ams90
WSH0370, Team Lead at Extended Stay America - Winston-Salem - Hanes Mall Blvd., responded to this review

Thank you for making Extended Stay America - Hanes Mall Blvd. your choice of stay away from home. It's unfortunate we weren't able to meet all your expectations with the room location and the appropriate room temperature; however, we would love to earn your business again to make your next stay more enjoyable. We hope to see you soon. Ryan...

Reviewed 2 weeks ago

I was greated by Mark who had e checked in within a matter of minutes. The room was clean and fresh. Mark went the extra mile in my opinion by providing me with quarter for the laundry facilities. I slept like a baby. I highly recommend Extended Stay America of Winston Salem.

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Thank Theresa N
Dravosburg, Pennsylvania
Reviewed 3 weeks ago via mobile

My wife and I stayed at this location and were pleased with the friendly staff and the locations cleanliness and ease to the Hanes Mall. The price was very affordable and check in and check out were effortless. Good choice should you choose this location.

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Helpful?
Thank donaldhF6487HR
WSH0370, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd., responded to this review

Thank you for choosing the Winston Salem Hanes Mall Location. The staff and I enjoyed you all as our guest and serving you. We look forward to having you and your family back with us...

Reviewed 4 weeks ago

My "non-smoking" room smelled horribly of smoke. There were stains on the bed sheets and cigarette burns in the blanket. I turned on the AC unit and the odor coming out of the air conditioner was putrid. The tub faucet leaked and dripped all night. They did move me to another room the next day, but it's AC was not...

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Thank Bowhunter1969
Reviewed 10 February 2017

I stayed for 77 days here. The first room I went to was not clean and there was a couple spots of blood on the mattress. I was moved to a different room. That room I moved to had two patches of mold I have complained about it regularly. The mold got to the point were it was falling on...

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Thank Alex L
Reviewed 1 February 2017

We had a very bad stay at another extended stay and we ended up going on hotwire and found an awesome deal at extended stay america. Hotwire ended up booking us for the wrong room. The extended stay America GM Robbin Bennett and staff was awesome and understood our situation. They are very clean and helpful when ever you need...

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Thank Rick L
Manager_11525, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd., responded to this review

Thank you for taking the time to share your experience. It is good to know you found an amazing deal booking at our hotel. Even betters is reading the excellent customer service you received from our staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Myrtle Beach, South Carolina
Reviewed 25 November 2016 via mobile

We came here as a half way stop between thanksgiving travels. Got an awesome deal on priceline for this place, and it was a nice room. Its nothing fancy, but it was clean and comfortable. The front lobby was locked when we arrived, made me a little nervous they have to lock the lobby door, but checkin was quick and...

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Thank tennboy1981

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Winston-Salem - Hanes Mall Blvd.

Address: 1995 Hampton Inn Ct, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $89 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Winston-Salem - Hanes Mall Blvd. 2.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Booking.com, Orbitz, Travelocity, Priceline, Extended Stay, TripOnline SA and HotelQuickly so you can book your Extended Stay America - Winston-Salem - Hanes Mall Blvd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Winston Salem
Winston Salem Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Winston-Salem - Hanes Mall Blvd. staff and other travellers.
1 question
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North Myrtle Beach, South Carolina
8 months ago

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Questions? Get answers from Extended Stay America - Winston-Salem - Hanes Mall Blvd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at another hotel”
Bowhunter1969, 28 Mar 2017 | Read review
“Choose extended stay America for all your safe travels”
ricklX2342WG, 1 Feb 2017 | Read review
“you know have to ask for your kitchen stuff when you check in, so be sure to ask and they will bring what you want to your room, i find the back of the hotel is quieter”
645rhondar, 23 Jan 2015 | Read review
“This is well out of the center of Winston-Salem and best arrived at by car, which I didn't have. Taxis to downtown cost from $15 to $18 (I paid both of these prices).”
jollycrone, 13 Sep 2014 | Read review
“Talk to the staff when making your reservation and they will be happy to select a room for you that meets your wishes (what floor, most quiet, sunshine, etc.)”
663jackm, 6 Sep 2014 | Read review
5 of 5