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Extended Stay America - Winston-Salem - Hanes Mall Blvd.

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Extended Stay America - Winston-Salem - Hanes Mall Blvd.
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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Start your review of Extended Stay America - Winston-Salem - Hanes Mall Blvd.
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Reviewed 1 week ago

I stayed for 77 days here. The first room I went to was not clean and there was a couple spots of blood on the mattress. I was moved to a different room. That room I moved to had two patches of mold I have complained about it regularly. The mold got to the point were it was falling on...

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Helpful?
Thank Alex L
Reviewed 3 weeks ago

We had a very bad stay at another extended stay and we ended up going on hotwire and found an awesome deal at extended stay america. Hotwire ended up booking us for the wrong room. The extended stay America GM Robbin Bennett and staff was awesome and understood our situation. They are very clean and helpful when ever you need...

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Helpful?
Thank Rick L
Manager_11525, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd., responded to this review

Thank you for taking the time to share your experience. It is good to know you found an amazing deal booking at our hotel. Even betters is reading the excellent customer service you received from our staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Myrtle Beach, South Carolina
Reviewed 25 November 2016 via mobile

We came here as a half way stop between thanksgiving travels. Got an awesome deal on priceline for this place, and it was a nice room. Its nothing fancy, but it was clean and comfortable. The front lobby was locked when we arrived, made me a little nervous they have to lock the lobby door, but checkin was quick and...

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Thank tennboy1981
New Milford, Connecticut
Reviewed 8 October 2016 via mobile

Currently staying here right now and am beyond unhappy. My boyfriend, dog and I were ordered to mandatory evacuate our city due to Hurricane Matthew. We could not find a vacant hotel that accepted pets in our home state or even the next, so we looked in North Carolina, over 5 hours from home. The only reason we booked this...

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Thank Alexx H
Greenville, North Carolina
Reviewed 27 September 2016

The positive: friendly staff, recently remodeled rooms, comfortable bed, quiet, very convenient to Hanes Mall and I-40, parking at the door for ground level rooms, and a very good price. The negative: non-functional internet, occasionally worked low speed; garbage stowed in trash bags on the grounds, bags overflowing a pickup truck near laundry room. First time there, my real turn...

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Helpful?
Thank Lawrence B
Buffalo, New York
Reviewed 18 August 2016 via mobile

Pulled in hours off schedule very tired and worried about not getting enough sleep before check out. Nicole made it simple and clear and had us to our room in no time. Room was very clean and comfortable and affordable. They were actually in the process of renovating but this did not affect our stay negatively at all. The room...

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Helpful?
Thank CaeBoo
Manager_11525, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd., responded to this review

We appreciate you sharing your experience and for choosing to stay with us. It is great to know you were able to a comfortable and peaceful rest after a long day at work. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 28 June 2016 via mobile

Our stay here and the employee wit their Manger has been very nice and helpful.. I give them a 10!! They will work with u and commandant u to ur needs so ur stay feel like home away frm home!! Thanks Irene for all ur help.. 👍👍

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Helpful?
Thank pjmonroe13
Manager_11525, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd., responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you found our staff to be helpful and friendly during your visit. We strive to provide each guest with a "home away from home" experience, and I'm happy to know we met that goal with your stay. Thank you for...

Reviewed 16 May 2016 via mobile

This was the worst hotel we ever stayed in. My business pays for our stay for 18 days. The room had 2 twin beds. I had to leave my clothes in my car and get them out every morning due to the room reiking of smoke, mold on ceiling in bathroom, splatter food on wall. Ask to Chang rooms front...

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Thank Debbie l
salisbury, nc
Reviewed 26 April 2016

Paid for a smoke-free room, the room smelled horribly of cigarettes. Hotel was booked so could not switch rooms. They also did not have a blow dryer at the front desk. Despite complaints, nothing was made right. Poor management only schedule one employee during Valentine's weekend (his first night working alone).

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Thank kellie b
Millers Creek, North Carolina
Reviewed 9 November 2015 via mobile

The employees were really nice and helpful. I did not see any of the things mentioned in some of the other posts. The room was clean and well maintained. The wifi did leave something to be desired. My LTE connection was faster than the wifi. The cable TV did not have that many channels but it did have the few...

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Helpful?
Thank Smokeybare06

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Winston-Salem - Hanes Mall Blvd.

Address: 1995 Hampton Inn Ct, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $74 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Winston-Salem - Hanes Mall Blvd. 2.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Extended Stay, Hotels.com and Travelocity so you can book your Extended Stay America - Winston-Salem - Hanes Mall Blvd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Winston Salem
Winston Salem Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Winston-Salem - Hanes Mall Blvd. staff and other travellers.
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North Myrtle Beach, South Carolina
6 months ago

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Questions? Get answers from Extended Stay America - Winston-Salem - Hanes Mall Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose extended stay America for all your safe travels”
 of 5 bubbles ricklX2342WG, 1 Feb 2017 | Read review
“you know have to ask for your kitchen stuff when you check in, so be sure to ask and they will bring what you want to your room, i find the back of the hotel is quieter”
 of 5 bubbles 645rhondar, 23 Jan 2015 | Read review
“This is well out of the center of Winston-Salem and best arrived at by car, which I didn't have. Taxis to downtown cost from $15 to $18 (I paid both of these prices).”
 of 5 bubbles jollycrone, 13 Sep 2014 | Read review
“Talk to the staff when making your reservation and they will be happy to select a room for you that meets your wishes (what floor, most quiet, sunshine, etc.)”
 of 5 bubbles 663jackm, 6 Sep 2014 | Read review
“i like one on the first floor, but this time had a second floor room right around back. very quiet and no loud noises very clean”
 of 5 bubbles 645rhondar, 12 May 2014 | Read review
5 of 5