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Residence Inn Winston-Salem University Area

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Residence Inn Winston-Salem University Area
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349 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Fayetteville, North Carolina
Reviewed 2 weeks ago via mobile

This is our 2nd time staying at this hotel and it was a comfortable stay. We always get the 2 bedroom with one bed upatairs for the kids. It's obviously an older hotel because we hear all of the kids movements above us. Overall, we had a good stay. I do however, feel that military discount should be offered regardless...

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Helpful?
Thank YCFavor
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize for your experience. While you do have to be an active duty military guest to receive the discount, based on availability, the discount should have been honored as you are active military. Please call the property and ask for the General Manager, and I will immediately address your concerns. We want to make sure that on your next...

Columbus, Ohio
Reviewed 2 weeks ago via mobile

Our room was spacious and comfortable, much nicer than a typical hotel room. When checking in, three newspapers were available in the lobby. Coffee, teas and hot chocolate were also available in the lobby. Upon check in we were given great recommendations for dining options. If we are in town again, we would definitely stay at the Residence Inn again.

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Helpful?
Thank Tom G
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

The Coffee Service, with tea and hot chocolate options, is very popular with our guests. We also provide fresh baked cookies daily in the Lobby, so I hope you were able to enjoy that amenity. Your taking the time to post this review, and provide your feedback, allows us to continue to provide incredibly friendly and positive service to all...

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

Check in clerk let me in early on a holiday eve. Room was clean ,looked like a condo. Theresa and Cynthia at the breakfast buffet were the most helpful ladies at this Hotel. This hotel has everything you need and a nearby mall.

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Helpful?
Thank louannriog
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Our rooms are unique in offering the amenities of a condominium, while providing the services of an Upscale Extended-Stay Hotel. Theresa and Cynthia are wonderful, and we are fortunate to have them as a part of our Team. Thank you for your feedback, and also for choosing to stay at the Residence Inn Winston-Salem University.

Charleston, South Carolina
Reviewed 3 weeks ago

Whenever we're in Winston Salem, this hotel is the place to stay. This Residence Inn is the complete package and it's always a pleasant experience to visit from checking in to checking out. The staff are extremely helpful and pleasant. The rooms are clean, spacious and very comfortable with all the amenities. We really enjoyed the breakfast and the social...

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Helpful?
Thank elizabethcoxworld
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

The Residence Inn Winston-Salem Team is committed to providing exceptional Service. Your recognition is very much appreciated, and we look forward to hosting your Family again in the future. Thank you for your feedback.

Proctorville, OH
Reviewed 4 weeks ago via mobile

I don't typically leave a lot of reviews...but as I cannot fathom the good reviews, I felt that I needed to say something. Checked in and was promptly told that I'd be staying in a separate building quite a ways away. Different but whatever. Went there, had to drag my suitcase upstairs in rain (no elevators). Room was old, drawers...

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Helpful?
Thank Amanda C
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize for your experience, and that your stay did not exceed your expectations. Our Property is quite safe, and as an added measure for our guests, we do have a Courtesy Night Security Officer. Thank you for providing us with your feedback, as it will be shared with our associates and Department Managers.

Ocala, FL
Reviewed 4 weeks ago

What a delight to find this place. Saw the place on trip advisor and the pictures but when we drove in what a neat place. The check-in desk is in a separate building where the breakfast & evening social are held, they are on the second floor. Asha checked us in & she was just as helpful and friendly as...

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Helpful?
Thank OGirl75
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We are happy that you enjoyed your stay with us at the Residence Inn Winston-Salem University, and thank you for recognizing our Superstars Asha and Cynthia. The team is committed to serving our guests, as well as being incredibly friendly and positive. We look forward to hosting you on any future visits to the Winston-Salem Area, and thank you again...

Fairborn, Ohio
Reviewed 2 December 2016

We had a very nice studio unit with a full kitchen. The suite was back from the road and it was quiet. I think this would be excellent place for a longer stay but we were there for an overnight only. The bed was comfortable and our sleep excellent. The WiFi was fast and easy to connect. We did not...

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Helpful?
Thank OldBoyScoutFox
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Thank you for choosing to stay with us while visiting the Winston-Salem Area. We apologize for your experience at Breakfast, and we have followed up on your expressed concern. It was an unusual situation, but is never acceptable. We invite you back to our Property in the future, to give us the the opportunity to make your visit one that...

North Carolina
Reviewed 30 November 2016 via mobile

This is a wonderful hotel! The layout is charming. The rooms well appointed, and large. The rooms have windows and sliding glass doors that open. One of the most comfortable beds I've experienced in a hotel. The kitchen is well done and actually have a real stove with a real oven. And a microwave. Full refrigerator with freezer. The grounds...

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Helpful?
Thank ExploringtheEarth
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

Our layout is unique to only this Hotel in the Winston-Salem area. Our amenities provide a condominium setting with upscale Hotel amenities. Our setting allows our guests to enjoy the serene qualities of our grounds, while having quick access to Retail, Restaurants, and the Downtown Winston-Salem Area. Your feedback will be shared with our team in our Daily Huddle tomorrow....

Charlottesville, Virginia
Reviewed 8 November 2016

First time staying at this hotel. We went to our room and immediately noticed that there was no shower curtain in the room so we called to have someone come in and install one. How could the maid staff and supervisors not realize this? Additionally there was mold in the shower. Pretty disappointing.

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Helpful?
Thank JackTravl
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We apologize for your experience, as it is not acceptable. I am personally following up on this matter, and would ask you to contact me at the Hotel for a follow-up.

Winston-Salem,NC
Reviewed 4 November 2016 via mobile

I found this property to be exceptional. Nothing fancy but all facets well done and executed. Good rates, clean and updated rooms, nice people, great breakfast. I also had an issue with my reservation and management ( Annie ) resolved it right away. A very nice stay! I would definitely stay there again!

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Helpful?
Thank kevhar01
GAnnie H, General Manager at Residence Inn Winston-Salem University Area, responded to this review

We thank you very much for taking the time to give us your feedback. We are happy to have provided assistance during and after your stay. Your patience is appreciated, and we hope to host you again at the Residence Inn Winston-Salem University.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located just minutes away from Wake Forest University, WSSU, and downtown Winston-Salem, the Residence Inn Winston-Salem hotel’s also near local businesses like Hanes Brands, AON, Reynolds American, Pepsi, and BB&T. Our Winston-Salem Marriott hotel’s suites offer a fully equipped kitchen as well as spacious living and sleeping areas, which include our new luxurious bedding that will rival the coziness of your own bed. Start your day with our complimentary hot buffet breakfast in our Winston-Salem hotel’s gatehouse. Also located in our Residence Inn Winston-Salem gatehouse are our meeting room, fitness center, and business center. Have your own computer? Our Winston-Salem Marriott provides free wireless Internet throughout the hotel. Take advantage of our Winston-Salem hotel’s pool, heated spa, sport court, and complimentary use of the local YMCA to melt tensions away. End your day with our Residence Inn Winston-Salem Marriott complimentary evening social or a late night snack from our market. ... more   less 

Additional Information about Residence Inn Winston-Salem University Area

Address: 7835 N Point Blvd, Winston Salem, NC 27106-3209
Region: United States > North Carolina > Winston Salem
Price Range: $157 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Winston-Salem University Area 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Hotels.com, Marriott and Travelocity so you can book your Residence Inn Winston-Salem University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Winston-Salem Hotel Winston Salem
Winston Salem Residence Inn
Hotel Style:
#3 Business Hotel in Winston Salem
#4 Family Hotel in Winston Salem
#8 Romantic Hotel in Winston Salem
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Questions & Answers

Questions? Get answers from Residence Inn Winston-Salem University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the penthouse if more than a couple are staying”
 of 5 bubbles louannriog, 26 Dec 2016 | Read review
“This is our third time staying at this Marriott and it never fall short of our expectation. Excellent indeed!”
 of 5 bubbles elizabethcoxworld, 21 Dec 2016 | Read review
“No elevators of second floor in buildings, stairs only.”
 of 5 bubbles OGirl75, 13 Dec 2016 | Read review
“There are multiple levels and lots of stairs to consider.”
  • Second Desk with Couch and TV
  • Full Kitchen and Deck
 of 5 bubbles OldBoyScoutFox, 2 Dec 2016 | Read review
“There are no elevators, so if you need assistance ask for a room on the ground floor and one close to parking.”
 of 5 bubbles Bartleymon, 14 Oct 2016 | Read review
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