We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Comfort Suites Winston Salem/ Hanes Mall

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Comfort Suites Winston Salem\/ Hanes Mall
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

141 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 140: English reviews
Lakeland, Florida
Reviewed 1 week ago via mobile

Worst hotel we have ever stayed at. Was killing roaches both nights of my stay. The A/C would not get cold enough. Placed A/C on the lowest setting 60 degrees and it was still warm in the room. We got back to our rooms late both nights and the kids where sound asleep when we started noticing the roaches crawling...

 Report
Helpful?
Thank Gerryg37
Reviewed 2 weeks ago via mobile

Very nice stay. All went well and staff was friendly and pleasant. Would stay again with out any hesitation. Room was clean and location was close for our trip to a band competition. A little hard to get to but easy to get back on the interstate.

 Report
Helpful?
Thank William G
Houston, TX
Reviewed 2 weeks ago

Room was average. TV small and no "guide" for finding stations. Issue was that when we checked in, lady at front desk made a unsolicited point to tell us about "happy hour" on Monday night from 5:30-6:30. She described, free beer and wine and hors d'oeuvres. We arrived to this "happy hour" at 6:00 about the same time as five...

 Report
Helpful?
Thank GiGiHouston_TX
Reviewed 3 weeks ago

Buyer beware! In spite of the name, this is not an 'all suites' hotel. I booked through a discount travel site and on check-in was told that my purchase was for a standard room, not a suite. Both the hotel and - more concerning for me - the booking site (Expedia/Hotwire) refused to make a change because in spite of...

 Report
Helpful?
Thank Stephanie B
maryland
Reviewed 3 weeks ago via mobile

This place is clean and the beds are comfortable. The pull-out sofa, though, is awful. Small (twin-sized?) and very, very beaten. We arrived very late and spent nearly an hour getting our room ready because there were no sheets or blankets in our room for the pull-out and night staff could not be found to help. Phone didn't work in...

 Report
Helpful?
Thank keerstn
Pawleys Island SC
Reviewed 4 weeks ago

The hotel at which we usually stay was full, so we chose Comfort Suites for the first time. It was a pleasant and perfectly acceptable visit. The staff was accommodating and friendly, the facility was in good condition, and our room was very clean. Although it is located very close to I-40, the noise level was surprisingly low and was...

 Report
Helpful?
Thank PawleysDude
McMinnville, Tennessee
Reviewed 5 weeks ago via mobile

Hotel is very nice and clean, Breakfast is so so. Always has ice cold lemon water downstairs in the lobby.. I think it is under new ownership. Hope it only gets better and better and they will do some remodeling and updating as this is one of our favorite hotels in Winston-Salem. Pool is outside , no Hot tub. Rooms...

 Report
Helpful?
Thank tylas9397
Marion, Ohio
Reviewed 16 October 2016 via mobile

Travelling from Ohio to Myrtle Beach and stopped here. Two rooms, 1 with king bed, 1 with 2 queens. Both rooms very clean & well cared for, staff were all wonderful. FREE breakfast was pretty good. Would recommend staying here.

 Report
Helpful?
Thank Larry T
Reviewed 3 October 2016

Not a frequent guest at Comfort Suites. Not really sure why, other than program loyalty with other brands. This was a really great stay for us. Great service and great rooms. Near the mall. Near Forsyth Hospital. Convenient to Ardmore neighborhood.

 Report
Helpful?
Thank Ben J
Morganton, North Carolina
Reviewed 26 September 2016

Booked this hotel for an early morning doctor's appointment. Hotel was very clean and comfortable except the room smelled musty. The air conditioner was running but very humid in the room. Nice comfortable beds and the bathroom was clean and updated. The breakfast was good. Especially enjoyed the crispy bacon. Would probably stay again but would request another room if...

 Report
Helpful?
Thank Mawmaw2005

32 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Winston Salem hotels
0.8 km away
Hampton Inn Winston-Salem - I-40 / Hanes Mall
1.0 km away
La Quinta Inn & Suites Winston-Salem
1.3 km away
BEST WESTERN PLUS Hanes Mall Hotel
Show Prices
Show Prices
Show Prices
1.8 km away
Quality Inn & Suites Hanes Mall
Quality Inn & Suites Hanes Mall
#23 of 37 in Winston Salem
139 reviews
2.6 km away
Hilton Garden Inn Winston Salem
Hilton Garden Inn Winston Salem
#7 of 37 in Winston Salem
427 reviews
0.9 km away
Fairfield Inn & Suites Winston-Salem Hanes Mall
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $106 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Orbitz, Priceline, Odigeo and Travelocity so you can book your Comfort Suites Winston Salem/ Hanes Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travellers.
6 questions
Ask a question
mcgrady
mcgrady
Waynesville, North Carolina, United States
Wilmington, NC
7 months ago
Charlotte, North Carolina

See all questions (6)

Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not be elevator.”
 of 5 bubbles GiGiHouston_TX, 15 Nov 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
 of 5 bubbles stephaniebE1988OD, 14 Nov 2016 | Read review
“We were on the 5th floor an slept well”
 of 5 bubbles 49betsyb, 29 Aug 2016 | Read review
“Double rooms are larger.”
 of 5 bubbles tylas9397, 19 Apr 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
 of 5 bubbles MikeH332, 5 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay