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Extended Stay America - Wilmington - New Centre Drive

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Traveller (14)
Room & Suite (12)
Dining (3)
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Overview
  • Excellent19%
  • Very good19%
  • Average11%
  • Poor18%
  • Terrible33%
Travellers talk about
“cooking pots”(2 reviews)
“instant oatmeal”(2 reviews)
“fort fisher”(2 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Additional information
Offers from Extended Stay America - Wilmington - New Centre Drive
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Offers from Extended Stay America - Wilmington - New Centre Drive
Special Offer: Save up to 10% TODAY!
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (104)
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LanguageEnglish
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All reviewscooking potsinstant oatmealfort fisherfull kitchenbed was comfortablemarket streetwalmartfoyermicrowaveconvenience
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1 - 5 of 104 reviews
Reviewed 3 weeks ago via mobile

Got there early but to my surprise room was ready! I myself work for extended stay in Charlotte nc so I was happy with the service I received and a clean room. Front desk was on point, and even called my room to check on...More

Thank margist
Response from 00esa, Manager at Extended Stay America - Wilmington - New Centre DriveResponded 3 weeks ago

It was a pleasure to have you as our guest at Extended Stay America. We’re thrilled to know you were happy with your clean room and that our associates made such a wonderful impression. Our team will be glad to know its efforts were key...More

Reviewed 4 weeks ago

This operation had a lot of traffic but was quiet. We had a room with a pull out sofa bed on which the sheets hadn't been changed, but they took care of it. Otherwise it was very clean. The pool looked good but it was...More

Thank 4_the_luv_of_Luis
Response from 00esa, Manager at Extended Stay America - Wilmington - New Centre DriveResponded 4 weeks ago

Luis, it was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future...More

Reviewed 10 May 2018

My husband and I booked the hotel through priceline. Upon arriving to the hotel we found out that priceline had overbook them. The front desk staff was so nice and professional. They contacted priceline immediately and had us moved to in my opinion a much...More

Thank Kenya T
Response from 00esa, Manager at Extended Stay America - Wilmington - New Centre DriveResponded 10 May 2018

Kenya, thanks for the feedback. We are happy you received service offered by our staff and that you had a pleasant stay. Your compliments have been shared with the entire team, especially with Evelyn, for a job well-done. Thanks again for recommending us, and we...More

Reviewed 7 May 2018

Upon check-in...no dishes (coffee pot, pots, pans, plates, cups nor glasses....we got silverware on night #2) were availabe for my entire 3 night stay. The Internet and TV service sucked and kept going in and out! No coffee pot was availabe for our room the...More

Thank Pamela M
Response from 00esa, Manager at Extended Stay America - Wilmington - New Centre DriveResponded 7 May 2018

Pamela, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed 5 May 2018 via mobile

My in-laws booked a room here two weeks in advance for graduation weekend, and upon arrival were told that their room was not available. The hotel overbooked and gave away their confirmed room and then gave them the runaround trying to help them find another...More

Thank mflan1
Response from 00esa, Manager at Extended Stay America - Wilmington - New Centre DriveResponded 5 May 2018

Please accept our apologies for the reservation issue you and your family encountered and regret the inconvenience this caused. This is certainly not acceptable, and we would look into your feedback to find out what went wrong during her stay. Please consider giving us another...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 82 - USD 152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 82 - USD 152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (14)
Room & Suite (12)
Dining (3)
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Room Tips
"go elsewhere"
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"Book somewhere else"
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"Eating Out Is Expensive! Ideal for those looking to save money by cooking/eating meals in room."
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"stay away from this location totally"
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