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Holiday Inn Express West Jefferson

Booking.comUSD 117*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Holiday Inn Express West Jefferson
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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Lake Charles, Louisiana
Reviewed 18 May 2016 via mobile

Went to West Jefferson, NC to visit the family cemetery where my grand- great grand parents are buried. The entire staff at the hotel were very helpful, friendly and courteous. The property is well maintained and clean. The pool and spa was a pleasant feature after a long day in the road. Will stay there again - would recommend the...

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Helpful?
Thank LtCOLB
Chapel Hill, North Carolina
Reviewed 16 May 2016

Two-night stay in this HI Express while visiting with friends in W. Jefferson. Our king room on the first floor was very clean and appeared to be relatively new. The bed was good and the pillows featured one firm/one soft. The room included a jacuzzi tub and shower. This was an average hotel. The breakfast that was included was ok,...

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1Thank SaraRTP
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear SaraRTP, Thank you for taking the time to write a review of your recent stay. Although it is regrettable that you only found our property at its average best, your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement in order for us to accommodate you better in the future. Sincerely, Faith...

Reviewed 26 April 2016 via mobile

I live in Ashe county and had some pipes bust at my house. The staff here were so helpful and the room was perfect. It's nice to have such a wonderful hotel in the county. The lady at the desk was super sweet, Shawna is her name and made sure we had everything we needed. The tub was large and...

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Thank Kristin H
Asheboro, North Carolina
Reviewed 28 March 2016

We stayed at this hotel for one night and I have nothing but great things to say. We were on our way to visit family on the NC/VA line and had not planned on staying in a hotel but, just outside of West Jefferson, my daughter got sick and started throwing up so we decided to get a hotel room...

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Thank Caseysgirl
Roxboro, North Carolina
Reviewed 5 March 2016 via mobile

We have stayed in this hotel on two or three different occasions when visiting west Jefferson. We think it's a great place. It sits atop a large hill and you can look down over the city. You also have a great view of the mountains that surround it. The rooms are clean and the lobby is very cozy. There is...

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Thank mstchr2u
Huntsville, Alabama
Reviewed 29 February 2016

This hotel failed to provide hot water for several of my co-workers and me on 3 of our last 4 visits. The hotel staff actually joked about it on my last stay when it was about 30 degrees outside. I will no longer stay in West Jefferson. This is very disappointing since I have business in the city on a...

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Helpful?
Thank John D
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear John D, Thank you for taking the time to leave us with your feedback. I sincerely apologize if you may have experienced any inconvenience due to hot water availability. It is also regrettable to learn about your disappointment on how your concerns were handled. Rest assured that it is in our continued efforts to maintain and improve our amenities...

Bennett, North Carolina, United States
Reviewed 18 October 2015

One night stay...pleasantly surprised with all aspects of our stay! Spotlessly clean, comfortable bed with extra pillows, nice TV, free breakfast with much more than I expected. Pancakes, fruit, cereal, yogurt, muffins, toast, juice, milk, and coffee available. Wasn't a fan of the omelet and turkey sausage, but the biscuit and gravy was tasty. Though we didn't use them- small...

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Thank Pam B
Nashville, Tennessee
Reviewed 17 October 2015 via mobile

The hotel was clean, the staff was nice BUT! West Jefferson is a small town in the NC mountains. I was there during the week, not week-end, and was charged $131. Plus taxes, total nearly $150. If you plan to stay there make sure you check the prices. When I talked to management they tried to justify the price. Totally...

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1Thank LMH923
IHGCare, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear LMH923, Thank you for taking the time to provide feedback on your recent stay We are very sorry about the price of the room that you were faced with after your stay. I have sent you a private message in order to obtain more information about your stay. We hope to hear from you soon and be of further...

Morgantown, West Virginia
Reviewed 14 October 2015

I was surprised to find that our standard King room had no microwave, no refrigerator, and no bathtub, so I took off two stars for that. The hotel seemed fairly new and clean. The staff was exceptionally friendly going out of their way to help deal with any issues. The breakfast was nice. The location was beautiful with a lovely...

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Helpful?
Thank mountainmama79
IHGCare, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear mountainmama79, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are pleased to know that you found our staff to be exceptionally friendly and our location to be beautiful. However, we would like to apologize for falling short of your expectations regarding our room amenities. We give the...

Cookeville, Tennessee
Reviewed 12 October 2015

Clean. Comfortable. I like that the pillowcases are embroidered with firm and soft. Hot breakfast included cheese omelets. Obviously pre-made and just heated on site but surprisingly good. West Jefferson looked to be an interesting town.

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1Thank linseyCo

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express West Jefferson

Address: 203 Hampton Place Ct, West Jefferson, NC 28694-7066 (Formerly The Hotel of West Jefferson)
Region: United States > North Carolina > North Carolina Mountains > West Jefferson
Price Range: $154 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Jefferson 2.5*
Number of rooms: 58
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Also Known As:
Hampton Inn West Jefferson Hotel West Jefferson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express West Jefferson staff and other travellers.
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Questions? Get answers from Holiday Inn Express West Jefferson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are toward the front of hotel.”
travelmansam, 21 Nov 2016 | Read review
“Stay on the third floor.”
canaan13, 17 Oct 2016 | Read review
“Rooms along the front have a great view.”
wargoddess1954, 30 Aug 2016 | Read review
“Sits on top of a hill with great views from rooms facing the front.”
francistdf, 27 Jul 2016 | Read review
“Room facing the front of the hotel has excellent view of Mt Jefferson.”
tmp21635, 29 Jun 2016 | Read review
5 of 5
Booking.com
USD 117* /night
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TripAdvisorUSD 117
HIExpress.comUSD 118
PricelineUSD 117
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Prices are for 1 room, 2 adults
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