We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express West Jefferson

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express West Jefferson
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 67: English reviews
Start your review of Holiday Inn Express West Jefferson
 Click to rate
Lake Dallas, Texas
Reviewed 2 weeks ago via mobile

I used to like this hotel, but not anymore. I've stayed here several times and had a room with a moldy bathroom last time I stayed. The housekeeper told me I had an unrenovated room, so next time I should ask for a renovated one. I was trying to book a room and the front desk woman was very rude....

 Report
Helpful?
Thank Laura M
steven p, General Manager at Holiday Inn Express West Jefferson, responded to this review

I am really sorry for the experience you had back in September. I wish you had talked to me before you checked out and i would have been happy to have done something to compensate you. We would love to offer you a free night if you would choose to stay with us again.

Huntington, West Virginia
Reviewed 14 February 2017 via mobile

On a hill overlooking the city of West Jefferson, this Holiday Inn Express was a clean, comfortable, convenient and relatively new facility. Hot breakfast choices included the southern staple, biscuits and gravy. Staff were helpful with directions and suggestions. Good choice!

 Report
Helpful?
Thank Allyson S
Reviewed 4 February 2017

The rooms are nice, fridge, microwave but the service and maintenance are not what I normally expect from the chain. Got up and checked the door several times before realizing it was the fridge clanking. 2nd day had no heat, thermostat doesn't work, turns out they had been failing so were disabled, the dials on the HVAC unit have to...

 Report
Helpful?
Thank David S
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear David S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate you choosing to stay with us. It is nice to know that you found the rooms nice and we thank you for your high rating on cleanliness. However, we are truly sorry...

Durham, North Carolina
Reviewed 27 November 2016

We stayed there to visit family. It was what we expected from a Holiday Inn. Clean and nice. The view was VERY nice and added to the feel of the hotel. My only issue(s) were the fact that they ran out of white sugar and someone had to go out to get more. In the room, there was no directions...

 Report
Helpful?
Thank Philly-In-Durham
nc
Reviewed 21 November 2016

Nicely freshened and well kept three story modern hotel. Good sized rooms with expected amenities ( LED tv, iron, hair dryer, comfortable bedding, etc). Generally very clean with attentive housekeeping. Polite front office staff. Typical breakfast included with hot and cold items. Not the least expensive option in the area but a safe bet. We have stayed there twice in...

 Report
Helpful?
Thank travelmansam
Reviewed 20 November 2016 via mobile

I had to visit West Jefferson for business and was booked at the HI Express. The hotel is located at the top of a hill. It's a typical business hotel. It's small in size. However, the hotel lobby, as well as my room were spotless. The room provides premium cable TV, a microwave oven and refrigerator. One thing that I...

 Report
Helpful?
Thank LRG71
Rochester, New York
Reviewed 10 November 2016 via mobile

Hotel was clean and day staff very friendly. Hotel is located next to a grocery store with the local town about ten minutes away which is definitely worth seeing. Breakfast is your standard as in most hotels. Bonus Points if you don't get your room cleaned but my account has not reflected this yet

 Report
Helpful?
Thank christinepC1127JQ
Trinity, North Carolina, United States
Reviewed 30 October 2016 via mobile

We came up to West Jefferson to try something new we normally go to boone and blowing Rock then get on the blue ridge parkway to look at the leaves. We can to west Jefferson up highway 16 and I am going to tell you it was one of the most beautiful rides I've ever taken ok now about the...

 Report
Helpful?
Thank Dale E
Lutherville, Maryland
Reviewed 27 October 2016

Off of US221 Business on Hampton Place Court, their sign pops up pretty quickly! It is smaller than a usual Holiday Inn Express sign so be on the lookout for it. This hotel is on a hilltop over looking the valley. It was very clean and comfortable. The staff was excellent and recommended a nice restaurant, Boondocks, for dinner. Our...

 Report
Helpful?
Thank Lertjr
Clayton, North Carolina
Reviewed 22 October 2016 via mobile

Stayed here for the weekend. Rates were up because of leaf season but not outrageous . Desk staff and housekeeping were all very nice. Very good breakfast set up- pancakes , hot and cold cereal, bacon , pastries, yogurt, fruit, biscuits and gravy all good and well maintained . Room was very clean and bed was comfortable and lots of...

 Report
Helpful?
Thank ce0128

44 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (18)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (2)
Viewed
Room/Suite (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (13)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Hotel & Grounds (5)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near West Jefferson
4.9 km away
Days Inn Jefferson
Days Inn Jefferson
#1 of 2 in Jefferson
201 reviews
0.6 km away
Nation's Inn
Nation's Inn
#3 of 4 in West Jefferson
82 reviews
26.0 km away
Courtyard Boone
Courtyard Boone
#7 of 18 in Boone
362 reviews
Show Prices
Show Prices
Show Prices
33.4 km away
Holiday Inn Express Blowing Rock South
26.3 km away
Comfort Suites
Comfort Suites
#5 of 18 in Boone
369 reviews
24.8 km away
LaQuinta Inn & Suites Boone
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express West Jefferson

Address: 203 Hampton Place Ct, West Jefferson, NC 28694-7066 (Formerly The Hotel of West Jefferson)
Region: United States > North Carolina > North Carolina Mountains > West Jefferson
Price Range: $158 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Jefferson 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Expedia and Travelocity so you can book your Holiday Inn Express West Jefferson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn West Jefferson Hotel West Jefferson
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express West Jefferson staff and other travellers.
1 question
Ask a question
over a year ago

See all questions (1)

Questions? Get answers from Holiday Inn Express West Jefferson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are toward the front of hotel.”
 of 5 bubbles travelmansam, 21 Nov 2016 | Read review
“Stay on the third floor.”
 of 5 bubbles canaan13, 17 Oct 2016 | Read review
“Rooms along the front have a great view.”
 of 5 bubbles wargoddess1954, 30 Aug 2016 | Read review
“Sits on top of a hill with great views from rooms facing the front.”
 of 5 bubbles francistdf, 27 Jul 2016 | Read review
“Room facing the front of the hotel has excellent view of Mt Jefferson.”
 of 5 bubbles tmp21635, 29 Jun 2016 | Read review
5 of 5