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BEST WESTERN Smoky Mountain Inn

Booking.comUSD 100*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 131*
USD 100*
USD 131*
USD 100*
USD 131*
USD 100*
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BEST WESTERN Smoky Mountain Inn
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550 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Jonesborough tenn 37659
Reviewed 3 days ago NEW

The motel was good. Had to pay 10 more just to be upstairs. They said I had Queen beds but they were doubles. None the less it was a great place and experience. The house keeper did great room was clean and dusted which I don't see rooms being dusted in other places I stay. I felt comfortable and they...

Review collected in partnership with Best Western
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Thank 351kathleeno
Dallas, Texas (relocated from NY, Boston)
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016

This is a perfectly fine place to stay if you need lodging in the area. Our room was spacious with a sofa, fridge and microwave. Everything was clean and recently updated. The front desk staff was very friendly and went beyond just minimal service. We arrived early on a day where they were to be fully booked. Rather than tell...

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Helpful?
Thank Christnp2
About Hotel's Favourite Review
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Chris, Thank you for choosing to stay at the Smoky Mountain Inn. We are delighted to hear that you found our Inn to be clean, spacious and our staff to be hospitable. I hope you were able to notice that we take pride in providing a wonderful guest experience. Many travelers, such as yourself, find our Inn to be convenient...

Sapphire Valley NC, United States
Reviewed 5 days ago NEW

I highly recommend this motel, it is clean, safe real quiet and in a private setting, the staff are all super nice. My sister lives down the road from here, and we have stayed here many many times, but they have updated it now and its better than ever.

Review collected in partnership with Best Western
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Thank Joyce R
Reviewed 1 week ago via mobile

We stayed for 4 nights. Comp water, better quality soap, fresh donuts, helpful friendly staff, great hd tv, we enjoyed all of our stay. Oh and great views of the mountain too. All for a reasonable price. We will be back.

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Thank Jim M
Hopkinsville, United States
Reviewed 1 week ago

This hotel has been newly remodeled. It was very clean and offered great mountain views. The staff was the most friendly that I have ever encountered. It is just off the expressway which makes it very easy to get around town. You can not hear the road noise from the motel. We will stay here again.

Review collected in partnership with Best Western
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Thank B6615YXmelissak
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing Smoky Mountain Inn for your lodging needs. We are so happy to hear that you found our staff to be friendly and hospitable. We all work hard to ensure our guests have a wonderful experience when staying at our facility. Like yourself, many travelers enjoy our location due to the proximity and breathtaking mountain views. We...

Winston Salem, North Carolina
Reviewed 2 weeks ago

Staff was wonderful. They were very helpful with directions to attractions. The breakfast had a big variety. The room was very clean. The view was very nice of the mountains. There were several restaurants within 1 mile.

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Helpful?
Thank Wade S
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Wade, Thank you for choosing to stay at the Smoky Mountain Inn. As you experienced, our staff takes great pride in providing a clean, comfortable and hospitable environment for our guests. We hope you have an opportunity to return and spend more time with us. We appreciate you choosing Smoky Mountain Inn and taking the time out of your day...

Waynesville, North Carolina
Reviewed 2 weeks ago via mobile

This hotel was just perfect and affordable. Rooms were spacious and very clean. I'm very particular about clean bathrooms and it was. Breakfast was good and very clean. Staff friendly and accommodating. I would definitely stay there again.

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Helpful?
Thank livii23
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Smoky Mountain Inn. We are thrilled to hear that you found our facility to be clean and updated. We all take great pride in providing a calm, peaceful experience in mountains. We appreciate you giving us the opportunity to meet your lodging needs. We look forward to seeing you again! Best, P....

Reviewed 2 weeks ago via mobile

It's all in the little details. This may be a "chain" hotel but they make it cozier and friendly small town type. Great location right off expressway. Everything nearby in west Waynesville. Good view of mountains on porch with rocking chairs. Sitting areas on property. Basketball goal and good pool on property. Property is updated, super clean, large rooms, comfy...

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Helpful?
Thank Cris T
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Cris, Thank you for choosing to stay at the Smoky Mountain Inn. As you can see, we try to be unique in our offerings versus a traditional chain Inn. We have recently remodeled our rooms and have added numerous touches to help create a unique & memorable experience. Please let us know if there is anything else we can do...

Andrews, North Carolina
Reviewed 3 weeks ago

We luv staying at Best Western, as we are Diamond Select. We did njoy this hotel. We had a spectacular view of the sweeping mountains. The hotel is centrally located and right off the freeway. We will definitely stay here again. The staff is truly hospitable. The outside is very nice, you can tell this hotel is well taken care...

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Thank Warren Angela M
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Angela, Thank you for choosing to stay at the Smoky Mountain Inn. We are excited to hear that you were able to enjoy the mountain views our hotel offers. As you mentioned, we are centrally located to various attractions, including the entrance to the Blue Ridge Parkway, Biltmore Estate, Cherokee Casino, and waterfalls, just to name a few. We look...

Winston Salem, United States
Reviewed 4 weeks ago

We went to Waynesville for business and chose the Best Western to stay in. It was clean, had beautiful view and even had complimentary water and cookies! We were very pleased with the whole experience.

Review collected in partnership with Best Western
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Thank O6019IFbarbarak
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Smoky Mountain Inn. We are delighted to hear that you had a wonderful experience at our Inn. Our staff takes great pride in providing a relaxing atmosphere for our guests. We hope you come back to Waynesville on vacation and spend more time to enjoy the mountains. We look forward to seeing...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trl, Waynesville, NC 28786-9007
Region: United States > North Carolina > North Carolina Mountains > Waynesville
Price Range: $117 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Smoky Mountain Inn 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Smoky Mountain Inn staff and other travellers.
6 questions
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Bellingham
6 months ago
Cary, North Carolina
over a year ago
Boynton Beach, Florida
over a year ago
Weston-super-Mare, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Smoky Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are two parking lots. If you stay on the 2nd floor, you may want to request your room on that side of the hotel.”
456wades, 8 Apr 2017 | Read review
“Get a room with a view you won't be sorry.”
WarrenAngelaM, 29 Mar 2017 | Read review
“Facing the mountains. Second floor.”
treaj012, 14 Nov 2016 | Read review
“upper floor in the front”
gtmobill, 8 Nov 2016 | Read review
“all rooms are good”
485lyndaj, 31 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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