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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

HIExpress.comUSD 142*
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#3 of 6 Hotels in Sylva
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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184 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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Showing 184: English reviews
Edenton, North Carolina
Reviewed 4 December 2015

My only major complaint is the one I have about all IHG properties where I have stayed lately. There are no blackout curtains that can be closed on the window. The light that shines in from the flood lights outside makes sleeping difficult if one is not used to that much light. Otherwise, this was an enjoyable stay. Apparently, there...

Thank Fourester
Knoxville, Tennessee
Reviewed 12 November 2015

Last weekend (11.7.15) my wife and I attended the Western North Carolina Pottery Festival. Instead of driving back home and making a long day of it we stayed at the Holiday Inn Express; we are sure glad we did! The hotel was clean, the staff was friendly, the bed was firm and the room was roomy. With the recommendation of...

Thank rickystroh
Greensboro, North Carolina
Reviewed 28 October 2015

I am a regular at HIX hotels, and this one did not disappoint me. It was clean and comfortable, with a great breakfast. I did find that the mattresses were a little firmer than I like, but I'm rather partial to sinking into a soft bed with a fluffy comforter.

Thank LibbyO
Frankfort, Indiana
Reviewed 18 October 2015 via mobile

Nice and clean! Helpful, friendly staff, the front desk clerk have us a great dinner recommendation. Room was spacious, and very clean. Ample parking with well lit parking lot. Our room was right next to the elevator but there was no noise, it was a very quiet comfortable room. Will stay again when in the area.

Thank Saundra S
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

We're delighted you loved your recent stay! We look forward to welcoming you back soon! - Megan O. GM

Anderson, South Carolina
Reviewed 17 October 2015

We stayed here once before, and decided to stay again because of the heated pool had been so nice. But this visit, the pool was not as warm, and the beds were really hard. I didn't sleep well. Are all the beds extra firm? Staff was friendly, Rooms were clean and nicely furnished and breakfast was great. I just needed...

Thank LazyDaisy58
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

I'm so sorry you did not completely love your recent stay with us. Next time please let us know so we can see if switching rooms is possible. Our beds are firm but not overly so where your comfort is diminished. We think getting a nice, comfortable sleep is vital to a great tomorrow. I want to thank you for...

Lexington, South Carolina
Reviewed 16 October 2015

Located half mile from the quaint little town of Dillsboro in an area that doesn't have heavy traffic. Large room on 3rd floor with all the amenities. Comfortable bed, clean room, good wi fi reception and multiple tv channels. Staff was very friendly and accommodating. Great breakfast selection with cranberry muffins to die for!

Thank kythoro
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thanks for the fabulous review! We love that you choose us at Holiday Inn Express & Suites when you want to #StaySmart! - Megan O. GM

Bartow, Florida
Reviewed 12 October 2015

Very nice, new hotel North of Sylva. Clean, very friendly staff and the BEST Breakfast in a chain hotel. Food was hot, tasty and a large variety. Wonderful cinnamon rolls, eggs, bacon, sausage (a lot of breakfast have no meat lately), good sausage gravy, and the usual continental food. Amazing pancake machine that cooks your individual hot pancakes on a...

Thank Wes O
Reviewed 5 October 2015

Absolutely one of the finest and cleanest hotels that I have stayed in in years! We had a king suite and could have not been any nicer and cleaner. Very impressed with this hotel and will for sure stay here again. Great, friendly staff at the front desk as well.

Thank April2171
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thanks for the great review! We appreciate you sharing your experience with others. We hope to welcome you back again soon!

Clearwater, Florida
Reviewed 3 October 2015

I stayed here for three nights recently. The hotel staff was great and very friendly. Overall the hotel was clean. Wi-Fi worked great. The television was not high definition but there was a large selection of channels to watch. The room was very nice but my only suggestion is that it may be time to get new mattresses. The morning...

Thank Mark0076
Reviewed 30 September 2015

Like most HIE's this was very acceptable but is showing signs of needing some dressing up. The staff was fine and provided good service. The location is good and close enough to Cherokee that you can come go and return. It is not far from restaurants and other services. I would stay there again if the need arose.

Thank ToManyNightsOnTheGo
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

We're so happy to hear you enjoyed your recent stay with us. We work very hard to maintain our property and this is a constant process. We hope to see you again soon!

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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

Address: 26 Rufus Robinson Road, Sylva, NC 28725 (Formerly Holiday Inn Express Hotel & Suites Dillsboro)
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Price Range: $159 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and other travellers.
2 questions
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North Carolina, USA
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the third floor away from the elevator.”
Nagogwoods, 9 Nov 2016 | Read review
“upper floors offer the best views”
806jeffreyh, 8 Nov 2016 | Read review
“If it is important, make sure your room will pick up the WiFi signal”
474krisf, 23 Sep 2016 | Read review
“We were on the 2nd floor next stay I would go higher for the view.”
anchored34, 7 Aug 2016 | Read review
“Evidently your preference doesn't matter so why bother”
tannedon, 12 Jul 2016 | Read review
5 of 5
USD 142* /night
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Prices are for 1 room, 2 adults
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