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Best Western Statesville Inn

570 reviews
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Traveller (36)
Room & Suite (26)
Dining (3)
Overview
  • Excellent41%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible7%
Travellers talk about
“waffles”(43 reviews)
“room was clean”(52 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Statesville Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (570)Write a Review
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Traveller rating
224
168
94
40
41
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LanguageEnglish
224
168
94
40
41
Show reviews that mention
All reviewswafflesroom was cleancontinental breakfastgood nights sleepwaffle housestay there againparking lotnice stayeasy accessthe breakfast areagreat stopking bedroad tripnext morninghotel roomovernight stoplong drive
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1 - 5 of 567 reviews
Reviewed 1 week ago via mobile

We stopped at this hotel on our trip back to ny. Although we had reservations and wanted nonsmoking room we were told that the third party booking company (located in Spain) automatically reserves a smoking room . We never reserved a smoking ,since we are...More

Thank Sonia R
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 1 week ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Hotel's Favourite
Reviewed 4 weeks ago

The front desk personnel were outstanding and very helpful. Im used to hotels where the room doors are inside, however this Best Western had outside doors. Not that it made a difference, I still felt safe and secure. The breakfast was your typical motel continental...More

Thank Ranger53
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 4 weeks ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Reviews like yours encourage us to correct any issue if we have and push us to do more and go...More

Reviewed 2 weeks ago via mobile

My Husband and I stay at Best Westerns only, so we stopped at Statesville NC BW on our way to Knoxville, when we arrived we waited 5 minutes after ringing the bell before anyone came to the desk, we checked in and went to the...More

Thank Katrinal1925
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

Reviewed 4 weeks ago

We stayed here during the annual Balloon Festival due to the location of the hotel. It was a fairly close drive to the festival. When we arrived we had to wait several minutes to check in as the clerk was outside smoking. Other than that...More

Thank Deb H
Reviewed 7 January 2018

Carpets were dirty, hot water not working on arrival, but was fixed for the morning. Breakfast is average, not a big selling point. Outsides were clean/ok. Room was modern, except for carpets were dirty. Staff ok.

Review collected in partnership with Best Western
Thank S8190HVstevenl
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 74 - USD 97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Statesville
#6 Business Hotel in Statesville
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
Details
Price range
USD 74 - USD 97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Statesville
#6 Business Hotel in Statesville
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
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Traveller (36)
Room & Suite (26)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
stevematlbch
17 April 2017|
AnswerShow all 2 answers
Response from Stattesvilleinn | Property representative |
Dear Guest We do have smoking and Non-Smoking Rooms available. If you contact me I will verify what room type you booked. When we run out of Non-Smoking room some guest booked a room with Non-Smoking preference and if we... More
0
Votes
Jeanene S
20 February 2016|
AnswerShow all 4 answers
Response from Scrappydoo2014 | Reviewed this property |
There is a restaurant in the Ramada across the street. but if you go to Exit 50 which is not that far there are more choices. There was a listing of restaurants in the room folder and the lady at the front desc was more than... More
0
Votes
Room Tips
"Ask for first floor is not in shape. No elevators!"
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"As for ones without cockroaches"
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"if you have trouble with stairs you need a ground floor, no elevator"
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"Set up with some rooms opening to interior halls and then some to outside, I felt safer then the typical..."
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