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Gateway Inn & Suites

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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
1 review
Reviewed 24 October 2016

I don't know what these other people are talking about that left reviews for this Hotel, however I spent the night there one night last month and the room was nice, the television was huge, and a flat screen, and they offered free wifi. I enjoyed my stay and the room was very clean. I would have liked to have... More 

Helpful?
Thank Carey S
Kimberly W, General Manager at Gateway Inn & Suites, responded to this review

I would like to Thank you for your review and apologize for the issue with the elevator. The problem with the elevator was storm related and has since been fixed. More 

Riverview, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2016 via mobile

We booked a room here site unseen because they took dogs. We have 2 under 10 lb dogs non shedding. They had a special on rooms $49 however for dogs they only had $89 rooms. We check in and it is a room where they allowed smoking, really who allows smoking in room anywhere. We dump our bags and go... More 

Helpful?
1 Thank RVoyager2

Travellers are raving about these Spring Lake hotels

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2016 via mobile

If you don't mind a little nastiness, this is the place to stay! The poll is a joke. The Windows on the higher floors open.....not cool! The hotel actually smells in a lot of places. Kind of like mildew or mold. It's not to hard to ignore these things if you have no where else to stay but I defiantly... More 

Helpful?
2 Thank Kayla H
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2016

Friendly staff but that's the only good thing about this place. Bugs outnumber the guests. We woke up with bug bites all over. Mold in the bathroom. The pillows smelled like sweat and smoke. We had a stove and only one of the burners worked and that was if you turned it on high. We changed our smoke free room... More 

Helpful?
2 Thank Chris1212121
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2016

The room was disgusting and there was a dead squished cochroach on the ceiling. Later we saw a big cochroach in the bathroom . They moved us to another room which was better but the place feels dirty. I would never stay here again. The only positive thing about our experience was the night staff was very nice and accommodating.... More 

Helpful?
1 Thank el m
Seneca, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 December 2015

We had indicated that five of us were staying, but the room only had two towels and no bedding for the pull out bed. The exterior is in disrepair (needs paint, a hallway was flooded, etc.), but I really had no complaint with the room itself. My problem was in trying to eat a peaceful breakfast. They have signs all... More 

Helpful?
Thank David H
South Portland, Maine
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 April 2015

This property was dirty and disgusting. We were looking for a place that was pet friendly on a return trip up the East Coast. That was the only friendly or welcoming aspect of this place. Check in was convoluted, as the credit card listed on my receipt form was an American Express Card out of Washington State, with a notation... More 

Helpful?
Thank Goldenlover2012
Kimberly W, Manager at Gateway Inn & Suites, responded to this review

Dear Golden Lover, Thank you for being a guest at the Gateway Inn & Suites. While the hotel is an older property, we strive to offer great guest service and clean accommodations. We apologize that the hotel did not meet your expectations. Also, we deeply regret that you thought that the hotel was lake front. We will research this, but... More 

San Antonio, Texas
1 review
Reviewed 5 August 2014

This hotel seems like a best kept secret for hotels in Spring Branch, NC! Even though it's big, it's easy to miss driving by and looks a little dull from the outside, but boy- what a great room for the price! The staff were all very friendly, the rooms look like they had been remodeled (don't let the outside looks... More 

Helpful?
Thank amandalaura
Kimberly W, Manager at Gateway Inn & Suites, responded to this review

Thank you for choosing to stay with us and for the wonderful review. More 

Sanford, North Carolina
Level Contributor
4 reviews
3 hotel reviews
Reviewed 11 July 2014

I checked in and immediately back out last night and opted for the Days Inn. Not many pet friendly, budget friendly hotels in Fayetteville/Spring Lake but this one was just disgusting. We HAD to have a smoking room because the only pet friendly rooms are smoking as well. The bathroom REEKED like dirty dog and dog pee, my kids feet... More 

Helpful?
Thank Bakavanagh
Kimberly W, Manager at Gateway Inn & Suites, responded to this review

I am very sorry to hear about your stay. We strive to have a very clean accommodations. I would like to thank you for the nice comments about the staff. More 

1 review
Reviewed 2 July 2014

Reading these other reviews I chuckled. The area is bad? Some of us Murray families have lived here for years. We have for five years. We are PCSing and the manager gave us a phenomenal rate for the suite. It is older but clean. The area is actually very safe. You can walk into Butner Gate on post in less... More 

Helpful?
Thank ArmywifeMomof6
Kimberly W, Manager at Gateway Inn & Suites, responded to this review

We would like to thank you choosing to stay with us and we hope to have the opportunity to see you again. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking

Additional Information about Gateway Inn & Suites

Address: 115 Lake Ave, Spring Lake, NC 28390 (Formerly Wellons Gateway Inn)
Region: United States > North Carolina > Spring Lake
Price Range: $100 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Gateway Inn & Suites 2*
Number of rooms: 105
Reservation Options:
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Also Known As:
Wellons Gateway Hotel
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Questions & Answers

Questions? Get answers from Gateway Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another hotel!”
 of 5 bubbles Chris1212121, 1 Mar 2016 | Read review
“Select a different hotel.”
 of 5 bubbles Goldenlover2012, 29 Apr 2015 | Read review
“We stayed on the 3rd floor and liked it. 2nd floor has ice machine, though it's right next to the elevator, so that's nice. 1st floor has pool.”
 of 5 bubbles amandalaura, 5 Aug 2014 | Read review
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