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BEST WESTERN Pinehurst Inn

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BEST WESTERN Pinehurst Inn
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Clinton, United States
Reviewed 12 May 2016

The hotel property was clean and very attractive. The front staff didn't seem to know which rooms were clean and available; my first room had not been cleaned and the 2nd room was not easily accessible from handicap parking. I had my dog with me and the staff were very nice to her!

Review collected in partnership with Best Western
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Helpful?
Thank Betty A
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 4 May 2016

We met family for a wedding here and one of the others chose this motel. I generally prefer a hotel (no doors open to outside) for safety and comfort reasons. The service quality at this motel was well above average. The room was a bit worn but had some updating done and clean. The bed was comfortable, so all good...

Review collected in partnership with Best Western
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Helpful?
Thank tonyaw49
Management response:

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

NY
Reviewed 2 May 2016

Surly and apathetic front desk staff. They refused to accommodate the simplest of requests. Example, while with a car show group they refused to provide a simple garden hose for car washing. Rooms reeked of years of accumulated cig. smoke.

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Helpful?
Thank Nicky456
Management response:

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Milwaukee, Wisconsin
Reviewed 29 April 2016

For the cost, this was a very quiet place to stay with a pretty decent breakfast included. I was very disappointed that the pool had not been opened for the season and the bed was very firm, which is not my preference, but it is clean and close to everything.

Review collected in partnership with Best Western
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Helpful?
Thank 15HappyEater999
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Aberdeen, United States
Reviewed 22 April 2016

I was in need of respite due to relocating. I was exhausted!! Accommodations were comfortable,pricing was competitive. Front desk staff were super accommodating! Will recommend to everyone. This is a great place to stay!

Review collected in partnership with Best Western
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Helpful?
Thank Dorthy M
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Bratislava, Slovakia
Reviewed 14 April 2016

I spend in this hotel whole week, and If you lower your expectation, you are going to like this place. Rooms are big enough, with not the best noise cancellation and doors are not sealed enough. So if outside is chilly, inside is chilly too, or you can turn on the heater which is noisy. Breakfast are from plastic plates...

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Helpful?
Thank Michal_89_2016
Management response:

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave...

Bath, ME, United States
Reviewed 8 April 2016

staff friendly and rooms very clean...great place to stay in the Pinehurst area..good central location. food is good and selection good too.. internet connection was fast. they allow pets and good place to walk your pooches...

Review collected in partnership with Best Western
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Helpful?
Thank Beverley R
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 19 March 2016

Very clean. Great staff. The only issue was with parking. There were several trucks with trailors hitched that took up several parking spots. If you stay on the second floor, it can be awkward trying to park near the stairwell that leads to your room just because house it splits. The staff that we encountered were very friendly. The hotel...

Review collected in partnership with Best Western
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Helpful?
Thank Laura L
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Marlton
Reviewed 8 March 2016

We have stayed at this hotel many times while visiting relatives in the area. We have found consistent quality of service, clean rooms, comfortable beds resulting in a good nights sleep. Breakfast is typical for BW hotels. Coffee excellent;best of all this Best Western location is Pet Friendly !

Review collected in partnership with Best Western
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Thank RICHARD W
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Charlottesville, United States
Reviewed 4 March 2016

This has been our "go-to" hotel in Southern Pines for several years and we have always been pleased with the comfort of the beds and the overall setup of the hotel and lobby. We put people there who work for us as well and they have always been happy there - especially with the breakfast. We are also happy they...

Review collected in partnership with Best Western
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Helpful?
Thank Mary Brant L
Management response:

Dear Mary Brant Landon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Pinehurst Inn. Stay at this charming Southern Pines NC hotel, a golfer's paradise with 50 championship golf courses in the area. The Best Western Pinehurst Inn is the perfect escape for golf lovers and business travelers alike. Hotel guests will enjoy the deluxe continental breakfast served daily. Other amenities include outdoor swimming pool, fitness center, business center, valet laundry service; pets are always welcome. ... more   less 

Additional Information about BEST WESTERN Pinehurst Inn

Address: 1675 US Hwy 1 S, Southern Pines, NC 28387
Region: United States > North Carolina > Southern Pines
Price Range: $92 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pinehurst Inn 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western Pinehurst Hotel Southern Pines
Best Western Southern Pines
Southern Pines Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pinehurst Inn staff and other travellers.
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19 days ago

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Questions? Get answers from BEST WESTERN Pinehurst Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room in back away from busy road.”
stevenp694, 14 Mar 2017 | Read review
“Ask for rooms inside the courtyard and away from Highway 1 for the quietest room.”
wolfmand1, 7 Nov 2016 | Read review
“our ground floor room was quiet and comfortable. It had both a microwave and refrigerator.”
CoachD29, 2 Jul 2016 | Read review
“Many other hotel options in area to consider”
Nicky456, 2 May 2016 | Read review
“I picked ground floor since I brought my dog”
X3189ERpatricias, 27 Jan 2016 | Read review
5 of 5