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All reviews front desk hi express young lady indoor pool several hours conference room family reunion hot items southern hospitality would highly recommend this hotel the breakfast area restaurants in the area beds were very comfortable off the highway hie florida outlets
Large, clean room with all the amenities you would expect. Microwave, fridge, coffee maker. Check-in was wonderful very competent young lady. Venue was very clean. Biggest annoyance was selfish people keeping luggage carts in their rooms over night. Management could put up the sign in...More
Thank John V
Response from HIESmithfield-GM, General Manager at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95Responded 2 weeks ago
Hi Mr. John,
Thank you for your feedback! We are so sorry we didn't exceed your expectations during your stay as we are striving for excellence. We will most certainly address these matters with our team and work on the necessary changes. Again, we apologize...More
We arrived 9-11-18 to a friendly, yet efficient
staff of employees prepared and ready to go the extra mile to make us comfortable and all the others escaping the predicted storm arriving in their home towns. This facility here in Smithfield is a treasure, the...More
Thank Beverly S
Response from HIESmithfield-GM, General Manager at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95Responded 22 September 2018
Thank you for your feedback!! We are glad you enjoyed your stay with us as we are striving for excellence. Thank you for choosing to stay at our hotel and we hope you will visit us again soon!
This was a one night stop over while traveling back from our vacation in SC. The room was clean and nice. Typical HI Express. The AC was just ok - could not get the room to really cool down. The breakfast was again typical HI...More
Driving and needing to pull over for a rest? This place is right off the highway and is a beacon of peace and quiet. You can check in, relax and unwind after shopping the outlets or doing the long distance drive.More
Thank Leigh K
Response from HIESmithfield-GM, General Manager at Holiday Inn Express Hotel & Suites Smithfield-Selma I-95Responded 25 July 2018
Hello Leigh K,
Thank you for your feedback!! We are glad your enjoyed your stay with us as we are striving for excellence. Thank you for choosing to stay at our hotel and we hope you will visit us again soon!
We had checked out of the facility. Many miles on the highway, I realized that I left my medication in the room refrigerator. I called the facility and the person who answered said he would go up to the room and look at the refrigerator....More