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Country Inn & Suites by Carlson, Shelby NC

Booking.comUSD 112*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Country Inn & Suites by Carlson, Shelby NC
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82 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites by Carlson, Shelby NC
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Showing 81: English reviews
Charlotte, North Carolina
Reviewed 26 November 2014 via mobile

I'm in Shelby on business. I travel 6-8 months out of a year (no stranger to hotels)! Visited three less expensive competitors, stayed at one for one month. Short version, that stay didn't work out...booked stay with HIE, price is higher but worth it. Tier rating below: Hotel front desk: 5 Awesome thank you Sissy, TJ, Housekeeping: 5 Professional &...

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Helpful?
Thank BusinessTravel34
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear BusinessTravel34, On behalf of the staff and myself I would like to thank you for the positive feedback of our hotel. I am so glad to hear that we met your needs and you had a great visit with us. We look forward to your next stay here.

Panama City, Panama, Panama
Reviewed 23 November 2014

The staff checking in was awesome; very helpful and nice. The whole hotel inside and outside was very pretty. The room was clean and also very pretty. All in all this hotel was great except for the fact that my in room cable was annoying and not working well. I usually don't even watch in room TV, but seeing as...

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Helpful?
Thank Cassandra W
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Cassandra W, Thank you for taking the time to give us feedback on your stay with us. I do apologize unfortunately did have some tv / internet issues. And we have been working on them. I am glad to hear that you will return to our hotel upon viviting Shelby again.

Reviewed 7 November 2014 via mobile

This hotel is by far, one of the cleanest, most comfortable, well-appointed, beautifully managed hotels we have visited. In addition, a full service breakfast bar awaits each guest and you will be greeted by friendly staff from the front desk to housekeeping. A wonderful place to stay -- reminiscent of home!

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Helpful?
Thank Joanne S
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Joanne S, Thank you so very much for the wonderful review. I am so glad to hear that your stay was an excellent one. We can't wait until you visit us again!! I will proudly share this review with all of our staff.

Garner, North Carolina
Reviewed 1 September 2014

The Holiday Inn Express was easy to locate off Hwy 74 and the room was clean and accommodating. The staff were friendly and the AM breakfast was very good. I especially enjoyed the new two pancakes in one minute machine. I will definitely keep coming to Holiday Inn Express in the future.

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Helpful?
Thank MJohnDavid
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear John David, I would like to thank you for taking time to give us such a wonderful review. We are so glad you enjoyed your visit with us. I do hope you will visit us again soon and grab some more pancakes during your next stay!

Charlotte, North Carolina
Reviewed 29 August 2014

We stayed at Holiday Inn Express when family came to town. I was very impressed. The staff was very helpful and friendly. Clean comfortable rooms with comfortable beds. Very inviting lobby with nice decorations. Wonderful clean scent in the lobby. Very good breakfast in the am. Nice grounds outside with pretty vegetation. Will definitely stay again on our next visit...

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Helpful?
Thank Kim H
Christy S, front desk at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Kim, Thank you so much for the great review of our hotel. I am so happy that you enjoyed your stay with us here in Shelby. I do hope that you will return and stay with us again soon!!

Reviewed 25 August 2014 via mobile

Staff was friendly upon our arrival and remained so throughout visit. Hotel is very convenient to restaurants and shopping. Clean room and throughout hotel. Felt safe in hotel and able to park car by window. Will stay again when in the area!

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Thank Courtney E
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Miss Courtney, I would like to thank you for taking time to give our hotel such a wonderful review. We are so glad you enjoyed your visit and we hope you will visit us again when in Shelby.

Rose Hill, North Carolina
Reviewed 12 August 2014

We came to town for our beloved Grandmother's funeral. There was about 15 of us staying at the HEI in Shelby and Forest City, I got to spend nights at both and by far Mrs. Karen is a jewel. She was pleasant and patient. She made the stay very nice.

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Helpful?
Thank LadyE4514
Crystal P, guest services represenitive at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Thank you very much for your positive feedback of our hotel. we would like to extend our sincere condolences to your family. We appreciate your kind words about Miss Karen. I will personally pass this review along to her. Please visit us again soon.

United States
Reviewed 8 August 2014 via mobile

As stated in other reviews, the hotel selection is very limited. I'd definitely recommend the Holiday Inn in Shelby. The staff was friendly and accommodating on all occasions and the room was cleaned spotlessly daily and very comfortable.

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Thank SanDee V
Crystal P, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

We would like to thank you for your positive words and would very much appreciate the recommendation. We hope you visit us again real soon.

Potomac, Maryland
Reviewed 18 July 2014

The hotel selection in Shelby is very limited. That being said this hotel is nice, clean and well-maintained and has a very friendly and helpful staff. Even though we had reservations we were late checking in and had to take a handicapped room. The closet bar was three feet off of the floor and the bathroom had a large shower...

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1Thank Travelingpro44
Tiffany F, Manager at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Thank you so very much for the feedback. I am sorry that we were so full that your reservation was in a Roll-in shower room that you did not need. Hopefully my staff was able to get you moved the next morning. Thank you for taking the time to bring this to our attention, it is imperative that we work...

Tucson, Arizona
Reviewed 28 May 2014

This hotel is very good for what it is...Not a boutique property or upscale hotel but a Holiday Inn right off the highway, behind a McDonald's and adjacent to a pretty mediocre "mall". There are very few options in Shelby where we were visiting my brother and his family (4 rambunctious boys who we love but prefer some quiet time...

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Helpful?
1Thank TucsonSusan
Crystal P, Front Office Manager at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Thank you for your comments. We are glad to hear that you enjoyed your stay with us. We hope to see you again with your return to the area.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
It s Destination Cleveland County for unexpected Historic Treasures and Scenic Pleasures such as Broad River Greenway, Gardner Webb University,, Harvest Works, Firehouse Cook-off and Hurst Jaws of Life,Historic site of a turning point in the Revolutionary War, hometown to Earl Scruggs and Don Gibson.Holiday Inn Express Shelby welcomes you to our 100% smoke free hotel! Shelby, dubbed 'City of Pleasant Living', is convenient to Charlotte, Hickory and Asheville, NC, Greenville and Spartanburg, SC.Take a walk through time; visit our restored & operational award winning antique carousel and train, or enjoy a tour through one of our art galleries or wineries. Holiday Inn Express Shelby is located on Highway 74 adjacent to Cleveland Mall. Enjoy our seasonal outdoor pool, business center and fitness center on-site. Take advantage of complimentary access to Dover Foundation YMCA and their full service facility. For our guests who Stay Smart , enjoy the Express Start hot breakfast including cheese omelets, scrambled eggs, bacon, sausage and gravy with biscuits daily from 6:30 AM-9:30 AM, guest reception Tues-Wed-Thurs 6:00-7:30 PM. ... more   less 

Additional Information about Country Inn & Suites by Carlson, Shelby NC

Address: 2001 East Dixon Boulevard, Shelby, NC 28152 (Formerly Holiday Inn Express Shelby)
Region: United States > North Carolina > Shelby
Price Range: $139 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Country Inn & Suites by Carlson, Shelby NC 2*
Number of rooms: 58
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Also Known As:
Holiday Inn Express Shelby Hotel Shelby
Holiday Inn Shelby
Shelby Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites by Carlson, Shelby NC staff and other travellers.
2 questions
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Questions? Get answers from Country Inn & Suites by Carlson, Shelby NC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“First floor was nice.”
damondowneastnc, 19 Dec 2016 | Read review
“Stay next door at the brand new Hampton Inn.”
sunnysuzanne, 6 Sep 2016 | Read review
“lower number rooms are quiet rooms for a number of obvious reasons...”
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view-with-a-room, 26 Mar 2016 | Read review
“I can't imagine any of the rooms to be any better than others...”
johnmW8017VR, 2 Jan 2016 | Read review
“Elevator was a little shaky, so you may want to take the first floor”
Brentsview, 30 Dec 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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