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Holiday Inn Express Shelby

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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 3 weeks ago via mobile

Awesome time great staff always a pleasure check in was smooth and easy check out was great and breakfast for the snoozapoolooza was great late check out no problem I am a repeat costumer for sure great job

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Thank Wayne S
NC
Reviewed 25 October 2016

Was at a weekend activity at the nearby fairgrounds and just needed a place to sleep for the night - check in was fine but after settling in for the evening and hoping to watch a little TV, was disappointed to find out the TV wouldn't turn on - I finally figured out it was unplugged (why?). Then when I...

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Thank Eswau
IHGService, Guest Relations Manager at Holiday Inn Express Shelby, responded to this review

Dear Eswau, I appreciate your post regarding your recent stay at our hotel. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I regret to read that your stay at our property was only average. I am sorry for the not meeting your expectations when it comes to the...

Reviewed 7 September 2016

I'm usually very attentive to pointing out the very best things I can find when I review a travel experience. I'm sad to say we were completely astonished by this stay. We booked through Expedia, so I've learned not to expect too much when booking third party as a "flow through" booking. The only king room available was a handicap...

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Thank sunnysuzanne
IHGService, Guest Relations Manager at Holiday Inn Express Shelby, responded to this review

Dear sunnysuzanne, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. It is nice to see your perfect rating on the location. However, we are truly sorry for falling short of your...

Ernul, North Carolina
Reviewed 28 July 2016 via mobile

Good night stay very clean and friendly would definitely stay here again.I will recommend all my friends if they are ever in Shelby to stay here and its in a very good location next to the Cleveland County Mall for one's that like to shop.

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Thank lemfelton
Reviewed 6 July 2016 via mobile

Room was one with 2 queen beds. Nice sized. Beds were clean and comfortable. Very hot and humid in the area, but the air conditioner kept room very cool. Quiet in the halls and corridors. No issues with parking even though it was a holiday weekend. Staff was very friendly and helpful. Ruby Tuesday's was in walking distance. Plenty of...

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Thank willows100
Christy S, guest services at Holiday Inn Express Shelby, responded to this review

Dear Willows100, Thank you so much for the kind review of our hotel. We do hope you will visit us again soon!!

Reviewed 3 July 2016 via mobile

Very nice very clean hotel. Continental breakfast. And right beside a little strip mall and lots of restaurants. Great place to stay and very affordable. Very nice staff front desk person was very helpful and kind as well as the house keeping staff. Our room was huge and had a very big bathroom. Exec. King suite.

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Thank Cameron G
Christy S, guest services at Holiday Inn Express Shelby, responded to this review

Dear Cameron G, Thank you so much for the great review of our hotel. We do hope you will visit us again when you are back in the area!

Clayton, North Carolina
Reviewed 28 June 2016 via mobile

The good. The people are very friendly, rooms are clean even if housekeeping is spotty. One day room cleaned beautifully, next day only got bedding tucked back under the mattress. The is bed pretty comfortable (I've slept on better and on much worse) and the water pressure in the shower is good. It's a very nice gesture on their part...

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Thank denise b
Christy S, guest services at Holiday Inn Express Shelby, responded to this review

Dear Denise, I would like to first apologize for the issues you had to deal with. These are not typical issues with our hotel. I did share this review with all of our staff. We do hope you would be willing to visit us again and let us make this up to you as it seems we fell short of...

Kansas City, Missouri
Reviewed 27 March 2016

Booked king executive suite via points. the hotel is a good value for a point booking. The first room is 126 but the room proved to be too loud due to road noise, vending / ice machine noise and the mechanical room adjoining the room noise. The second room is 102 and proved to be not too loud due to...

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Thank view-with-a-room
Christy S, guest services at Holiday Inn Express Shelby, responded to this review

Dear View With A Room, Thank you so much for taking the time to give our hotel a review. We do hope you will visit us again.

Reviewed 23 March 2016

I was visiting Shelby to celebrate the 50th wedding anniversary of family, and booked three rooms for family members coming from out of town. We checked in on Saturday afternoon, rested for a couple of hours, and then left for the celebration. Everything had been fine until we returned to the hotel that evening. Hotel guests--I believe it may have...

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1Thank Tom S
Christy S, guest services at Holiday Inn Express Shelby, responded to this review

Dear Tom S, I would like to thank you for taking the time to give our hotel a review. I do want to apologize for the issues you had to deal with. Thank you for bringing this to my attention. This is not typical of our hotel and sadly it seems we fell short of the mark during your stay....

Reviewed 12 March 2016 via mobile

Room was typical and adequately clean. They accommodated my request for a ground floor room. Staff was available and friendly. Nice breakfast offering and one of the evenings there was pizza for guests. Pool was not open yet as it was not warm enough but appeared to be cared for.

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Thank Christina K
Christy S, guest services at Holiday Inn Express Shelby, responded to this review

Dear Christina K, Thank you so much for taking the time to give our hotel such a wonderful review. We do hope you will visit us again soon!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
It s Destination Cleveland County for unexpected Historic Treasures and Scenic Pleasures such as Broad River Greenway, Gardner Webb University, Hallelujah Acres, Harvest Works, Firehouse Cook-off and Hurst Jaws of Life,Historic site of a turning point in the Revolutionary War, hometown to Earl Scruggs and Don Gibson.Holiday Inn Express Shelby welcomes you to our 100% smoke free hotel! Shelby, dubbed 'City of Pleasant Living', is convenient to Charlotte, Hickory and Asheville, NC, Greenville and Spartanburg, SC.Take a walk through time; visit our restored & operational award winning antique carousel and train, or enjoy a tour through one of our art galleries or wineries. Holiday Inn Express Shelby is located on Highway 74 adjacent to Cleveland Mall. Enjoy our seasonal outdoor pool, business center and fitness center on-site. Take advantage of complimentary access to Dover Foundation YMCA and their full service facility. For our guests who Stay Smart , enjoy the Express Start hot breakfast including cheese omelets, scrambled eggs, bacon, sausage and gravy with biscuits daily from 6:30 AM-9:30 AM, guest reception Tues-Wed-Thurs 6:00-7:30 PM. ... more   less 

Additional Information about Holiday Inn Express Shelby

Address: 2001 E Dixon Blvd, Highway 74, Shelby, NC 28152-6909
Region: United States > North Carolina > Shelby
Price Range: $146 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Shelby 2.5*
Number of rooms: 58
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Also Known As:
Holiday Inn Express Shelby Hotel Shelby
Holiday Inn Shelby
Shelby Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Shelby staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Shelby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay next door at the brand new Hampton Inn.”
 of 5 bubbles sunnysuzanne, 6 Sep 2016 | Read review
“lower number rooms are quiet rooms for a number of obvious reasons...”
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  • room 126
 of 5 bubbles view-with-a-room, 26 Mar 2016 | Read review
“I can't imagine any of the rooms to be any better than others...”
 of 5 bubbles johnmW8017VR, 2 Jan 2016 | Read review
“Elevator was a little shaky, so you may want to take the first floor”
 of 5 bubbles Brentsview, 30 Dec 2015 | Read review
“Another hotel is being built next door so the rooms facing the construction area are a bit louder.”
 of 5 bubbles juliesY6610XL, 27 May 2015 | Read review
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