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Hampton Inn & Suites Cashiers-Sapphire Valley

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Hampton Inn & Suites Cashiers-Sapphire Valley
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343 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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A TripAdvisor Member
Fort Lauderdale, Florida
Level Contributor
27 reviews
3 hotel reviews
4 helpful votes
Reviewed 1 week ago via mobile

Let me start by saying I am not picky when it comes to beds. This bed however was not comfortable. The pillows are horrible and the comforter slides down all night. I literally tossed and turned all night, as did my husband. When we went down for breakfast there weren't any of the hot foods left. (Which is strange that...

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mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I am so sorry you had issues with your bed while staying with us. Having any bedding slide down constantly would be uncomfortable. I have alerted my head of housekeeping and is looking into this issue. I also understand that you came down for breakfast only to find no hot items were left. I have spoken to my breakfast hostess...

Conway, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

We decided to make a last minute trip up to Cashiers/Sapphire Valley for a weekend of skiing. Since it was spur of the moment, we didn't have a lot of time to research places to stay. We have had good stays at Hampton Inns in the past, so we chose this one. This decision turned out great. The place is...

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1Thank CIM1970
About Hotel's Favourite Review
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I was pleased to hear that you enjoyed your recent stay in our hotel. At Hampton we strive to provide you with a friendly, helpful team and was glad that my team was able to guide you. I look forward to a return visit soon. Thanks for sharing!

Pittsburgh
Reviewed 1 week ago

The only reason I put rude was because the gentlemen checking me in was lacking in customer service. We are Diamond members and have been for a long time. I travel with a service dog and sent my dog's paperwork and tag ahead of time just in case. Well I went to go check in a the guy had a...

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Thank sportsmomof3kids
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

First, I want to apologize for the actions of this one team member and thank you for bringing this matter to my attention. His actions will not be tolerated at this hotel. We do value every guest, including travelers that may have service animals. If you have any further concerns or wish to speak about this subject further please contact...

Atlanta, Georgia, Usa
Reviewed 2 weeks ago

This hotel is very clean and the staff is courtesy and professional. We really enjoyed our stay and if we travel to this area again we will definitely stay here again. The complimentary breakfast was good, western omelet's, oatmeal, grits and a selection of pastries were avaliable. The coffee was fresh and there were also a variety of juices. The...

Review collected in partnership with Hampton
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Thank William H
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

Thank you for staying at Hampton Sapphire while you were in our area. We do strive to provide clean, comfortable rooms and a friendly staff. I was pleased to hear that you enjoyed our On The House Breakfast as well. I hope your travels finds you in our area again soon. Thanks for sharing!

Concord, United States
Reviewed 2 weeks ago

We were met at the front desk, greeted and informed of everything we needed to know. Staff was attentive and hospitable. Will STAY AGAIN when in the area. We were made aware of breakfast time and how to use the amenities at the location. We were offered help and made to feel at home.

Review collected in partnership with Hampton
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Helpful?
Thank Joe M
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I was pleased to hear that you found our hotel staff helpful and made you feel like you were at home. Thank you for taking the time to share your experiences with other travelers. We look to a return visit again soon.

Clarkesville, GA, United States
Reviewed 3 weeks ago

As a Hilton Honors member I am loyal to the brand and this Hampton did not disappoint. I was looking for a Hilton Hotel close to Highlands NC and this was the closest we could find but it worked out just fine and we enjoyed our stay.

Review collected in partnership with Hampton
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Thank 97deannam
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

We do love our Hilton Honors members and appreciate your continued loyalty to the Hilton Family of Hotels. Thanks for sharing! I hope to see you again soon.

Austin, Texas
Reviewed 3 weeks ago

Great location and like new facility. Room very comfortable and clean. Good service and attention to detail. Usually stay at Hampton because breakfast included, but we were disappointed by the choices.

Review collected in partnership with Hampton
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Thank TuckerE6
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

Thank you for staying with us at Hampton. We do strive to provide clean, comfortable rooms and friendly service. I was sad to hear that you were disappointed by our breakfast choices. We do rotate our menu items to provide more of a variety for our guests that stay with us for multiple days. I hope when you are travelling...

Atlanta
Reviewed 14 February 2017

Beautiful area, great location! Friendly check in and assistance. Clean and quiet room with good bed. Nice gym with heated pool and whirlpool. Snow skiing right across the street. Restaurants nearby. Cant wait to come back!

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Thank Flynt
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

Thank you for sharing about your recent trip to our hotel with fellow travelers. I was pleased to hear that you found our rooms clean and that we had a friendly staff. I look forward a return visit soon.

Tallahassee, Florida
Reviewed 11 January 2017

Arrived late due to snowstorm. Front desk very helpful getting us checked in. Roads still icy two days later and staff volunteered to us that our checkout had been extended because they would rather us not be on the roads until they were sure it was safe! Great group of folks and all acted as if they wanted to be...

Review collected in partnership with Hampton
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1Thank usedsgm
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

I was glad to hear that you found my staff helpful and accommodating during your recent stay with us. Thank you for sharing with other travelers!

Statesboro, Georgia
Reviewed 10 January 2017

Great location, wonderful staff! Very accommodating and gave us wonderful dinner suggestions. Paul always greeted us by name and made us feel welcome. We can't wait to go back! I would recommend this location to friends and family.

Review collected in partnership with Hampton
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1Thank 404jodieb
mlanning, General Manager at Hampton Inn & Suites Cashiers-Sapphire Valley, responded to this review

Thank you for our kind words. I was pleased to hear that you found our staff accommodating and helpful. Thank you for sharing!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Cashiers-Sapphire Valley

Address: 3245 US Highway 64 E, Sapphire, NC 28774-8692
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sapphire
Price Range: $126 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cashiers-Sapphire Valley 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hampton Inn & Suites Cashiers-Sapphire Valley Hotel Sapphire
Hampton Inn And Suites Cashiers-Sapphire Valley
Hampton Inn Sapphire
Sapphire Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Cashiers-Sapphire Valley staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Cashiers-Sapphire Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was kinda noisy because of the pool being refinished but I knew that going in, Workers were very nice though.”
 of 5 bubbles sportsmomof3kids, 13 Mar 2017 | Read review
“request Back side for quietest rooms.”
 of 5 bubbles Flynt, 13 Feb 2017 | Read review
“Top floor, mountain view was really great. Room 405 was good.”
  • Room
  • Room
  • Room 405
 of 5 bubbles TeriF212, 9 Nov 2016 | Read review
“We were on the 4th floor and opened the window so we could feel the mountain cool air.”
 of 5 bubbles Carol441, 17 Oct 2016 | Read review
“They chose 415 for us. Large room.”
 of 5 bubbles scald, 30 Sep 2016 | Read review
5 of 5