The motel is well located on the beach. The bed was memory foam and comfortable, everything worked, the bathroom could do with a refresh but OK. Room at the rear was quiet with parking outside. Management was helpful, continental breakfast OK. Wifi spotty but I never found a motels in WA with fast wifi. Would stay there again. Right next to Pier Hotel if having trouble locating it.
The trickery they use is they won’t tell you at check in that breakfast closes at 0900. My husband went to get coffee at 0700 but no mention then. Then when we walked in at 0857 to have breakfast the very rude lady managing the floor says no breakfast. Tried to intimate us with her rude demeanour thinking we would walk away. Escalated with the manager on duty to be allowed in. But had already taken all the food away. Apart from that, noisy aircons, mouldy bathrooms. Surprisingly no one knows what rules they run this place off. The world needs kindness and generosity but their staff have none.
Full disclosure I don’t stay at motels often so wasn’t really sure what to expect, we booked here because it was the only place In Esperance that had free rooms. We had a room overlooking the beach. The room, as was most of the motel, rather tired. The bathroom in particular with the brown tiles really needed modernising. We booked room service every day but got it only once. The breakfast was continental & adequate if not memorable. The location is excellent directly opposite the beach, an easy stroll to the main shopping strip.
The hotel is located right in front of the beach and is very close by to most basic amenities: servo, groceries and eateries. Hotel is a little dated and slightly dusty but overall still reasonably maintained. Complimentary breakfast is basic but adequate for me. Staffs are friendly too. Would appreciate if the hotel signage is more obvious! Not a bad choice for a short stay at Esperance!
This hotel is comfortable, clean and servicing is up to the traveller. Unfortunately our bed was a little hard for my husband, when asked if anything could be done the reception staff promptly organised one of their staff to put a pillow top protector on the bed making it a little less hard which was very much appreciated. The bathroom was a little dated with the shower going hot and cold the whole time. Alert from these things we enjoyed our stay. Parking was right outside our room number 8. The bonus was the laundry being able to clean our clothes before going to our next destination was fabulous. The location is fantastic close to town with everything in walking distance. Opposite is Esperance Bay which was a highlight for my husband who is in a swim club and swims 4 days a week. The fact that it had a shark net was impressive and secure not having to worry about them maybe being present. We had 2 dinners at Seasons restaurant and were very impressed at how good it was. Compliments to the chef.…
Hubby and I srayed here for 6 nights, our room #21 was on the ground floor which was a plus as 1st floor rooms were accessible by a staircase and dragging bags up would have been a nightmare, our room faced the pool but the views from main window faced a fence, room was spacious, clean and conveniently close to our parked car, reception staff were very friendly and helpful, allowed us to leave our car in the safe hotel carpark while we spent a night in Woody Island, continental breakfast was included with accommodation but pretty boring, cereal,bread,fruit,yoghurt,cold meat, cheese,tea, coffee, however you could order breakfast from menu, prices and choices were OK, the only negative comment to make is the fact that this hotel is ridiculously difficult to find from the street ,,there is no official hotel signedge, had to call them for guidance as very difficult to find from street front !! WiFi dropped out often, bathroom was good size and it was annoying not being able to turn light on separate from the exhaust fan which was extremely loud ! The guest laundry was a bonus but washing powder was not supplied and had to be bought. Hotel is conveniently close to town centre and Esperance bay…
The hotel is a comfortable, clean and serviced choice for travellers. Breakfast - continental, is offered in the price. Be aware bus groups can take over the dining room early though. Covid restrictions are adhered to and we appreciated the hotel honouring all regulations and vaccination requirements. The rooms are serviced daily by friendly ladies and gentlemen. Staff numbers appear high…another plus for the hotel. The best part of this hotel apart from staffing levels is the location. Opposite beautiful Esperance Bay. Coffee van at the jetty, no need for a car.
Easy check in rooms modern and clean continental breakfast easy parking and close to all amenities the staff were friendly and accommodating restaurant was good dining experience great pool area and safe environment
The location is very convenient and is only a short walking distance to the town centre, banks, bakery , post office, McDonalds and the Shell petrol station is very close too. The morning shift manager was very friendly and helpful and gave us a local map with the places to go to. The young waitress from Peru was a delight to talk to, very friendly, helpful and always had a smile. We stayed at a Queens size and single room at the back of the hotel which was nice and quiet. There is no signage of the name of the hotel and it took us awhile to look for it and eventually we had to ring up the hotel and ask. A nice big sign with the hotel name outside the building would be very helpful. There was nothing exciting with the breakfast which was included in the room tariff. My husband and I stayed 6 nights and after the second day, I didn't bother with the breakfast as it was the same everyday. ..(salami, sliced ham, fruits, cereals, yoghurt, toasts and pancakes). The bread was very crumbly and wasn't like Top Top. There was no complimentary water bottles in the room like most hotels would have. In our room we were badly bitten by bugs which left large red spots on our skin. We couldn't see what was biting us and we suspect it was bed bugs or some sort of midgets. Our skin was polka dotted with nasty red bites all over which itched terribly. The carpet in our room was filthy and we dare not walk barefoot as it was so dirty and unhygienic. The place needs to be professionally cleaned and fumigated. The shower had mould in it and was very tiny, you couldn't swing a dead cat in it. The toilet and shower floor was quite grubby too. Wifi was poor and at times we couldn't connect. The best time was a bit late in the night when everyone had gone to bed. We requested Housekeeping every alternate day and the carpet was never vacuumed as the small bit s and pieces which were on the floor were still there even after the room was made. We were so relieved and happy when we checked out.…
We stayed here for 1 night room was clean and well appointed, staff very friendly and helpful and we also ordered room service for dinner from the onsite restaurant food was fantastic. The only negative thing we could say is the hotel is hard to find as it is not signed very well but a quick look on google maps and easy to find. Great location just across from the ocean and centrally located would highly recommend a stay here.
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