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3 Charles St, Port MacDonnell, South Australia 5291 Australia
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (9)
Room & Suite (9)
Dining (3)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 4 Speciality lodging in Port MacDonnell
Location
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Service
Value
Your idyllic getaway beckons at The Customs House. Enter through stately iron gates and follow the cobblestone path through freshly landscaped gardens and our private courtyard. The comfortable sophistication of The Customs House is yours to enjoy for the night, the weekend or an extended stay.Our newly refurbished luxury accommodation ideally suited to couples looking for a secluded getaway and families making the most of a beach holiday. Both the Policeman's Residence and Post Office Apartment accommodation options boast two bedrooms, leather lounges, plasma televisions with DVD players, CD players with iPod docks, fully self-contained kitchens including dishwashers and microwave ovens, and more.Close to Mount Gambier and located centrally in Port MacDonnell, The Customs House is only a stone's throw from the Southern Ocean, exquisite café dining and the relaxed atmosphere of a country pub. And, we're within comfortable reach of the Coonawarra wine region's famous Terra Rosa soil, the spectacular World Heritage listed Naracoorte Caves and so much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Beach
Bicycles available
Babysitting
Children Activities (Kid / Family Friendly)
BBQ facilities
Internet
Breakfast in the room
Non-smoking hotel
Shared bathroom
Private check-in / check-out
Laundry service
Washing machine
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Room features
Bathrobes
Seating area
Clothes rack
Iron
Wake-up service / alarm clock
Kitchenette
Flatscreen TV
Hair dryer
Dishwasher
Microwave
Refrigerator
Kitchenware
iPod docking station
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
35Reviews0Q+A7Room tips
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Popular mentions
AnneF56 wrote a review Dec 2020
Adelaide, Australia17 contributions14 helpful votes
We have just spent 3 lovely days in the Post Office apartment at the Customs House. The apartment is beautifully appointed and spotlessly clean. The beds were comfortable and the outdoor area was a sheltered lunch spot. Two quirks to be aware of: -the only toilet is downstairs so that for those people using the upstairs bedrooms, nocturnal visits require negotiating a relatively steep set of stairs -the shower does make the bathroom floor tiles wet and slippery but this was easily remedied by laying down the large beach towel that I had brought with me
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Date of stay: December 2020
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Response from Emma Fensom, General Manager at The Customs House
Responded 2 Jan 2021
Thank you Anne, glad you enjoyed revisiting the area.
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Sandra M wrote a review Nov 2020
1 contribution
We thoroughly enjoyed our stay in customs house. A very homely atmosphere, beautiful decor and well appointed. Emma was very friendly and helpful. Port MacDonnell itself was a great little town with many attractions. There is a lot of community support for tourism.
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Date of stay: November 2020
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Response from Emma Fensom, General Manager at The Customs House
Responded 2 Jan 2021
Thank you Sandra, glad you enjoyed your stay.
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Stephen P wrote a review Oct 2020
3 contributions
Beautifully appointed historic building. Great facilities and wonderfully comfortable bed. Beautiful views out of our window onto the harbour/breakwater. Very caring hosts. Good advice from hosts for local attractions and activities.
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Date of stay: October 2020
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Response from Emma Fensom, General Manager at The Customs House
Responded 2 Jan 2021
Thank you for staying with us :)
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harrisju wrote a review Oct 2020
Adelaide128 contributions23 helpful votes
It wa a real treat to stay in this historic building right on the seafront. The rooms were stylish and comfortable with a fully functional kitchen and laundry. The queen bed was comfortable. The rooms were cosy and the gas fire took the chill of the night air. Great value for money too and the owners were helpful and friendly.
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Date of stay: October 2020
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1 Helpful vote
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Response from Emma Fensom, General Manager at The Customs House
Responded 24 Oct 2020
Thank you :) Glad you enjoyed your stay with us. Hope to see you again.
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Steph G wrote a review Oct 2020
Adelaide, Australia270 contributions88 helpful votes
The Customs House is a beautiful Georgian style building in Port MacDonnell, which has been very tastefully converted into separate apartments. We stayed at the Post Office Apartment (3 double bedrooms - with the option of twin share in at least one of them). Beds are comfortable, bathroom is great and the kitchen is equipped with everything you will need to self cater, though the pub serves great food and there are 2 fish and chipperies, plus the Periwinkles restaurant (run by the owners of the Customs House). The lounge/dining area is beautifully furnished and very comfortable and there is a slow combustion fire with plenty of wood provided for those chilly coastal nights! The owners are very friendly and helpful. Almost everything is positive, with just a couple of downsides: the main living areas are upstairs, as are 2 of the bedrooms, but the bathroom and toilet is downstairs - so if you are a little mobility impaired (as I was, having just had minor knee surgery) the double flight of stairs could be a challenge. The shower doesn't have a door, so the floor of the bathroom gets very wet, however careful you are. My only other niggle - and it is a small one - is that for premium accommodation the provisions in the way of toiletries (shampoos, etc.) was a little sparse, being just 2 tubes of shampoo/conditioner and no shower gel. Also was a little surprised to get a loaf of Tip Top white sandwich bread in the breakfast provisions, rather than at least one of the better commercial brands, mentioning no names! But as I say, these are minor things and didn't impact on our enjoyment of the property at all. Lovely place to stay to visit the Limestone Coast area.
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Date of stay: October 2020
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1 Helpful vote
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Response from Emma Fensom, General Manager at The Customs House
Responded 19 Oct 2020
Thank you for your feedback Steph
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PRICE RANGE
USD 159 - USD 166 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaSouth AustraliaPort MacDonnell
NUMBER OF ROOMS
2
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Frequently Asked Questions about The Customs House
Which popular attractions are close to The Customs House?
Nearby attractions include Donald & Sheila Feast's Classic Car Collection & memorabilia (3.8 km), The Port MacDonnell and District Maritime Museum (0.1 km), and Cape Northumberland (3.3 km).
What are some of the property amenities at The Customs House?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
Which room amenities are available at The Customs House?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at The Customs House?
Guests can enjoy a lounge and barbeque facilities during their stay.
Is parking available at The Customs House?
Yes, free parking is available to guests.
What are some restaurants close to The Customs House?
Conveniently located restaurants include Periwinkles Cafe, The Bay Pizzaria, and Shipwreck Bistro Victoria Hotel.
Are any cleaning services offered at The Customs House?
Yes, laundry service and a washing machine are offered to guests.
Are there any historical sites close to The Customs House?
Many travellers enjoy visiting Bi-centennial Turret (3.6 km).