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A Must at Coonawarra

126 Church St, Penola, South Australia 5277 Australia
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Traveller (80)
Room & Suite (87)
Dining (2)
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About

#1 of 2 small hotels in Penola
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Award winning luxury accommodation in the world famous Coonawarra wine region, and just walking distance to the award winning restaurants, cafes, galleries and shops of Penola. Self-contained luxury apartments with free WiFi, complimentary breakfast in most apartments, guest BBQ area and DVD library. Off street parking, private decks and native gardens. Well located to explore the Limestone coast attractions of Robe, Beachport, Millicent, Mount Gambier, Narracorte, and its World Heritage caves.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
BBQ facilities
Baggage storage
Express check-in / check-out
Self-serve laundry
Street parking
Wifi
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Electric blanket
Bath / shower
Housekeeping
Seating area
Sofa
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Languages Spoken
English
313Reviews2Q+A70Room tips

Reviews
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Traveller rating
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Anne K wrote a review Jan 2024
4 contributions1 helpful vote
We love this place. It's clean & so very comfortable. Perfectly situated in close proximity to all the gorgeous Winery Cellar Doors the region has to offer. The Royal Oak Hotel and Pipers of Penola are also within walking distance. We are quickly becoming regulars and are looking forward to our next visit 😊
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Parking at your door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Essbeebee wrote a review Jan 2024
Athelstone, Australia171 contributions61 helpful votes
This place was a delightful find. A bit out of the way from the heart of Penola, but it's a small town and easy to navigate. The place was beautifully presented and the rooms were very spacious, modern, clean and comfortable. Unfortunately we could only stay one night, but I'm already aching to get back and use their attractive outdoor entertainment area, which looked perfect for whiling away the time with a bottle of great Coonawarra red over a BBQ. The name says it all really.
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Date of stay: January 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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alison b wrote a review Dec 2023
Melbourne, Australia56 contributions26 helpful votes
Loved this little place. Beautiful gardens including a wonderful hedge of rosemary leading up to our room. The room was disability friendly which was wide enough to manoeuvre my scooter. However there were no grab rails in the bathroom which I found difficult. Pro's: great bed, very reasonably priced minibar, gorgeous surrounds. Con's: no grab rails.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CTopp01 wrote a review Nov 2023
7 contributions
@Must was perfect for our 3 nights in Penola. It provides very comfortable, affordable and spacious accommodation. Everything is well thought out, from fresh milk to a very comfortable bed! The location at the edge of Penola is fabulous for exploring the region. We found everyone very hospitable, from the pub to the boutiques. The welcome by Skippy (gorgeous dog) was simply the best! We would always stay here again.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SNMT wrote a review Nov 2023
London, United Kingdom4 contributions1 helpful vote
I love this place. This was our 3rd visit. The rooms are large and beds very comfortable. It is so convenient to be able to turn up and go straight to your room, all the details having been sent to your phone and you can park immediately outside your room.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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McTravelWriter wrote a review Nov 2023
Forfar, United Kingdom16 contributions3 helpful votes
Excellent stay at Must@Coonawarra. great information in advance of arriving and the facilities were exactly as described. We were touring round Australia and this was a single night stop en route from Barossa to the Ocean Road and we are glad we stayed. Bonus - a great laundry facility. Overnight was quite and the bed was comfortable
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ozrick33Sydney wrote a review Nov 2023
Baulkham Hills, Australia1492 contributions284 helpful votes
What delightful boutique accommodation. The architecture of the buildings hint that you are going to be staying somewhat special and indeed you are. The rooms are comfortable and modern but they are heavily focused on providing a high end experience. Having a guest laundry onsite was a great bonus after us being on the road for two weeks. Penola is incredibly special and this accommodation is as well.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fred D wrote a review Nov 2023
2 contributions1 helpful vote
Friendly welcome, beautiful clean room, off street parking. Big jug of fresh milk provided and host contacted us when we were out to dinner that our interior lights in the car were on. Beautiful native plant landscaping. Highly recommended.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brendon L wrote a review June 2023
1 contribution
Staff was friendly and have a high attention to detail for a comfortable stay. I checked in for one night in the middle of winter, and they had the aircon already pre-warming up the suite in anticipation of my arrival. Rooms all very clean and tidy, with a pleasant home-away-from-home feel. No issues with hot water, and quality brands of consumables (eg, teabags, snacks, tissues, handsoap, etc) provided.
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Date of stay: June 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cate Cooper, Owner at A Must at Coonawarra
Responded 13 Sept 2023
Thanks for your detailed review brendonl354. I'm glad we could make your stay so comfortable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David T wrote a review May 2023
Sydney, Australia127 contributions78 helpful votes
Starting with the positive, the room was great. It was a good size with room for a lounge and table as well as the bed, space for luggage, hanging space, good sized TV, comfortable bed with electric blanket. A table and chairs outside which was nice to sit at in the sun in the middle of the day. A large bathroom, including a heater in the ceiling. The room had great lighting - so often a shortcoming in hotel rooms. All up a very nice, comfortable space to stay. The negative was that the service didn’t match. Nothing huge - just lots of areas falling short. • We received two welcoming emails about a week before arriving - with different information in the 2 copies such as when restaurants would be open. A bit of searching showed that the contents of one email was well out of date. I also received 2 “thanks for staying with us” emails after we left - again slightly different. Perhaps a software issue? • The arrival message provides for contactless check in, which is fine, but also says you can come to reception if there is something else you need. The information in the room refers to reception being open all day. However in fact the reception is unstaffed. If you do need something you need to call and hope they are not too far away. I don’t have a problem with this - at least one other place we stayed on our trip did the same thing - but they were upfront about it. • The room includes a daily service and the usual message in the bathroom to hang your towels to keep them and leave them on the floor to get them changed. We were happy to keep the towels but had one very wet hand cloth which was left on the floor. Well the room was serviced, and they managed to turn up the corners of the toilet paper so they had been in the bathroom, but the hand towel was left on the floor. • We ordered the breakfast pack for the 2 days. The one for the first day was in the room on arrival - cereal, toast, orange juice and a piece of fruit each. We left the fruit to eat later in the day. When servicing the room they refreshed the items we had eaten but no new fruit for day 2. Cheeky when we had paid for 2 days. • The room included a few teabags - but these were not refreshed when the room was serviced so we ran out. • The room included a coffee plunger but neither the breakfast pack, nor the items available to buy in the room, included fresh coffee - just sachets of instant coffee. I don’t think you should call yourself luxury accommodation in 2023 without real coffee - but hey maybe that’s just me! • We did call to get access to the DVD library in reception - and someone drove up in about 5 minutes which was fine - but then we discovered the sound on the DVD player in the room wouldn’t work. We left a note in the room about this - but it wasn’t even acknowledged when the room was serviced. None of this is all that serious, and much of this we would not have noticed if we stayed a single night, so given the many positive reviews, maybe Must was just having a bad couple of days. However the service we experienced did not match the quality of the accommodation, the description on the website, or I think the standards the owners are seeking to achieve. Prior to publishing this review I did write to the owner to raise these items. The response was “Many thanks for letting us know about the servicing issues you experienced, and please be comforted in the knowledge that we will address them.” Apparently the issues did not warrant an apology. So all in all a comfortable place to stay but, given the price charged and the luxury claim they need to address the service issues.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cate Cooper, Owner at A Must at Coonawarra
Responded 13 Sept 2023
Hi R4666SRDavidt, apologies for having taken so long to get back to you about your service issues. We are extremely sorry we fell short on this occasion. I was overseas at the time of your stay as my father had died, and was depending on my staff. With regard to the coffee, we've found that it's such a personal thing, that our efforts to match customer tastes in coffee have not been successful. Most guests actually bring their own if they are aficionados in this area. I do hope you'll give us another try! Kind regards, Cate
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$190 - AU$201 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaSouth AustraliaPenola
NUMBER OF ROOMS
9
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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A MUST AT COONAWARRA (AU$190): 2024 Prices & Reviews (Penola) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about A Must at Coonawarra
Which popular attractions are close to A Must at Coonawarra?
Nearby attractions include Petticoat Lane (1.0 km), Mary MacKillop Interpretive Centre (1.0 km), and Whistle Post Estate (0.6 km).
What are some of the property amenities at A Must at Coonawarra?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at A Must at Coonawarra?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at A Must at Coonawarra?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at A Must at Coonawarra?
Yes, free parking and street parking are available to guests.
What are some restaurants close to A Must at Coonawarra?
Conveniently located restaurants include Pipers of Penola, Upstairs Restaurant at Hollick, and Vintage Cafe.
Are any cleaning services offered at A Must at Coonawarra?
Yes, self serve laundry and a washing machine are offered to guests.
Are there any historical sites close to A Must at Coonawarra?
Many travellers enjoy visiting Petticoat Lane (1.0 km) and Sharam Cottage (1.1 km).
Is A Must at Coonawarra accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.